employee experience manager Work, Jobs in london (with Salaries)

General Manager - Samsung Experience Store
Partner Retail Services —London
- From £55,000 a year
- Full-time
- Management
- Retail management
- Leadership
- Employee discount
Quick apply
Employee Relations Manager
Sky —London
- Full-time
- Hybrid work
- Analysis skills
- Leadership
- Free parking
- Employee discount
Immigration Manager
Synapri —London
- £350 - £400 a day
Customer Experience Manager
BidvestNoonan —London
- £42,000 a year
- Full-time
Quick apply
1d
Events and Programme Manager
The Royal Household —London
- £38,000 - £40,000 a year
- Full-time
- Hybrid work
- Hospitality
- Customer service
- Project management
- Annual leave
- Employee discount
Workplace Experience Manager
Fuse Energy —London
- Full-time
- Annual leave
Quick apply
Assistant General Manager
The Palomar —London
- £55,000 a year
- Full-time
- Restaurant
- Employee assistance programme
- Employee discount
Quick apply
Employee Relations Specialist
Southern Housing —Farringdon
- £43,000 a year
- Full-time
- In-person
2d
Employee Experience & Engagement (Learning & Development) Manager
Millennium Management —London
- Administrative experience
- Bachelor's degree
- Human resources
Global Learning Experience Design Manager
Boston Consulting Group —London
- Full-time
General Manager
Everyman Media —Westminster
- Full-time
- Hospitality
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
14d
Team Manager- Navigator
Shaw Trust —East London
- £38,266 - £44,643 a year
- Annual leave
- Employee assistance programme
13d
Operations Manager
UOE —London
- £70,000 a year
Senior ER Manager
Hawksmoor —London
- Up to £62,000 a year
- Full-time
- Restaurant
- Referral programme
Quick apply
Office Manager
Brainlabs —London
- Hospitality
Assistant Manager
Nandos —London
- Up to £36,100 a year
- Full-time
- Management
- Employee discount
- Referral programme
Operations Manager
Accent Catering Services Ltd —London
- £55,000 - £60,000 a year
- Full-time
- Food service
- Contracts
- IT
- Employee assistance programme
- Employee discount
Quick apply
12d
Senior People Operations Manager
Shack Events —London
- From £45,000 a year
- Weekend availability
- Bar
- Management
- Supervising experience
- Work from home
- Gym membership
Quick apply
EMPLOYEE RELATIONS SPECIALIST INDITEX UK
INDITEX —London
- Full-time
- Hospitality
- Bachelor's degree
- Travel
Quick apply
6d
Relationship Manager
Acacium Group —London
- Full-time
- Hybrid work
- Presentation skills
- Leadership
- Communication skills
- Employee assistance programme
Quick apply
13d

I want to receive the latest job alerts for employee experience manager in london

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

General Manager - Samsung Experience Store

Partner Retail Services -
London

Quick apply

Job details

Full-time
From £55,000 a year

Benefits

Employee discount

Qualifications

Management
Performance management
Retail management
Leadership
Communication skills

Full job description

PRS is a Real Living Wage Employer and is very excited to have been voted a Financial Times Best Employer for 2026

Job Title: General Manager

Salary: From £55,000 - negotiable

Bonus: 20% potential

Location: Samsung Experience Store, London Stratford

Are you a dynamic and results-driven leader with a passion for technology and customer service? Do you thrive in a fast-paced environment and love inspiring a team to achieve greatness? If so, we have an exciting opportunity for you!

Role Summary:

As the General Manager, you will play a pivotal role in driving the success of the store by aligning with the PRS& Samsung brand and ethos. Your mission will be to deliver exceptional customer service, ensure operational compliance, and introduce Samsung products that enhance customers' connected lives.

Core Responsibilities:

Health & Safety: You'll lead by example, ensuring the highest standards of health and safety across the store, creating a safe and welcoming environment for customers and colleagues alike.
Store Standards Expert: Maintaining impeccable store standards will be a top priority for you. Your keen eye for detail will ensure that the store always looks its best, providing an inviting shopping experience for customers.
Team Leadership: Managing and inspiring colleagues across all departments will be essential to foster a high-performing and motivated team. You'll set clear expectations and provide direction while encouraging your team to embody PRS& Samsung values.
Operational Excellence: You'll follow and uphold the PRS& Samsung processes, guidelines, and policies to ensure seamless operations and efficiency throughout the store.
Shift Management: As a key holder, you'll take charge of general shift management, making sure all daily tasks are carried out smoothly.
Resource Management: Managing resources effectively will be crucial, ensuring budgets are adhered to and optimized across various areas.

Deliverables:

Shop Floor Excellence: Your focus on shop floor management will ensure a seamless customer experience.
Performance Management: You'll observe and track performance metrics across the team, providing valuable insights and feedback.
Customer Experience: Delivering a great brand experience will be at the heart of your role, encompassing both sales and service.
Team Development: You'll manage all sales colleagues, providing performance reviews, conducting coaching sessions, and mentoring to promote their growth.
Training Compliance: Ensuring that all colleagues are up to date with their training metrics.
Market Analysis: Analysing local market changes that may impact on trade to stay ahead of the competition.

Evidencable Knowledge, Skills and Experience:

Experience in people management, leadership and direction –setting a clear direction for your team, inspiring others, and able to articulate our values with conviction
Communication and influencing skills that generate commitment and loyalty
Passionate about people –from customers to stakeholders
The ability to prioritise workloads while balancing a multiskilled team's deployment in a multilevel site
A commercially minded approach to retail
The ability to adapt quickly to changing circumstances and to promote the benefits of change to those around you
Previous high level retail management experience is essential
Knowledge of the Samsung eco system and a love for all things tech
Constantly challenges own knowledge and drives own learning
Can effectively demonstrate ability in managing large teams (30+)
Evidence of people development and future succession planning
Effective stakeholder management

Why join us?

At PRS& Samsung, we offer more than just a job; we offer a platform to grow and develop your skills. You'll be part of an enthusiastic team that shares your passion for technology and customer satisfaction. With opportunities for learning and career advancement, you can shape your future in the tech retail industry. We have a Learning and Development team dedicated to your professional training in the role. Training includes (but not limited to), Induction, FCA, Product, Customer Journey, and Management Development Programmes.

What we can offer you:

Samsung Employee Discount Portal
Birthday Holiday
Monthly Bonus Potential
Retail Trust wellbeing platform access
Virtual GP access
Discounts on household brands through Retail Trust
Seeded Devices – including the latest Flagship Device!

#INDHIGH

Quick apply

Refine Your Search

employee experience manager jobs in london

General Manager - Samsung Experience Store

Employee Relations Manager

Immigration Manager

Customer Experience Manager

Events and Programme Manager

Workplace Experience Manager

Assistant General Manager

Employee Relations Specialist

Employee Experience & Engagement (Learning & Development) Manager

Global Learning Experience Design Manager

General Manager

Team Manager- Navigator

Operations Manager

Senior ER Manager

Office Manager

Assistant Manager

Operations Manager

Senior People Operations Manager

EMPLOYEE RELATIONS SPECIALIST INDITEX UK

Relationship Manager

I want to receive the latest job alerts for employee experience manager in london

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected