Head of careers Work, Jobs in London (with Salaries)

Head of Client Services
GetAgent —London
- £80,000 - £90,000 a year
- Hybrid work
- Travel
- Leadership
3d
Head of Retail for the South (UK)
Lovisa —London
- Hybrid work
- Continuous improvement
- Organisational skills
- Leadership
Quick apply
9d
Brand Manager
Barchester Healthcare —London
- £45,000 a year
- Communication skills
Quick apply
Head of Operations
GPP —Redhill
- £70,000 - £75,000 a year
- Full-time
- Hybrid work
- Management
- Leadership
- Communication skills
- Free parking
Quick apply
7d
Head Of Customer Experience
Five Guys UK —London
- Up to £70,000 a year
- Hospitality
- Customer service
- Leadership
- Employee discount
Head of Organisational Effectiveness
Tower Hamlets —London
- £84,459 - £92,332 a year
- Leadership
- Annual leave
14d
Project Delivery Coordinator
Bright A Blind Limited —London
- £25,000 a year
- Part-time
- Customer service
- Microsoft Office
- Computer skills
- Sick pay
Quick apply
2d
Allocator
French Connection —London
- £26,500 an hour
- Full-time
- Microsoft Excel
- Merchandising
- Analysis skills
- Employee discount
Quick apply
Head of Food Production
Lina stores —London
- £55,000 a year
- Full-time
- Cooking
- Project management
- Employee assistance programme
- Employee discount
Quick apply
Head of Membership
Maison Estelle —West London
- Full-time
- Leadership
- Communication skills
- School
- Employee discount
Quick apply
9d
Events Planner
The HR Surgery —London
- £34,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Head of Product
Xapien —London
- £140,000 - £180,000 a year
- Full-time
- Hybrid work
- Life insurance
Head of Membership
67 Pall Mall —London
- Communication skills
9d
Head of HR Business Partnering
Tower Hamlets —London
- £84,459 - £92,332 a year
- Human resources
- Leadership
- Annual leave
14d
Head of Operations (Events & Company Operations)
Cosmonauts —London
- £50,000 - £100,000 a year
- Full-time
- Hybrid work
- Management
- Supervising experience
- Bachelor's degree
Quick apply
8d
Head of Resourcing, HR Systems & Contracts
Tower Hamlets —London
- £84,459 - £92,332 a year
- Annual leave
14d
Head of Communications and Brand
Harris Federation —London
- £60,000 - £70,000 a year
- Hybrid work
- Marketing
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Assistant General Manager
The Palomar —London
- £55,000 a year
- Full-time
- Restaurant
- Employee assistance programme
- Employee discount
Quick apply
Head of Product
Capsa AI —London
- £140,000 - £170,000 a year
- Full-time
- Employee stock ownership plan
Quick apply
2d
Creative Director
Ragged Edge —London
- From £90,000 a year
- Hybrid work
- Life insurance
1d

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head of careers jobs near london

Head of Client Services

GetAgent -
London

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Job details

£80,000 - £90,000 a year
3 days ago

Qualifications

Leadership

Full job description

Selling your home shouldn’t feel like guesswork. At GetAgent, we collate data to show homeowners which estate agents really deliver. The result? Less stress, quicker sales, and happier movers.

We are a growing team of 85+ incredible colleagues working tirelessly to support homeowners navigate the complicated process of selling property.

Together, we are transforming the experience of selling your home.

Overview

We are looking for a Head of Client Services to join our team. This role is a hybrid of day-to-day activity management and people leadership. You’ll own & lead outbound conversion across London and Peterborough, coaching our Client Services team to deliver strong, service-led results. Reporting to our COO, you will translate business targets into exceptional frontline execution and help us raise the bar for consultative customer engagement across the company.

Your impact will be measured not just by the volume of valuation bookings your team secures, but by the growth of the people you lead and the consistency of the activity standards you implement.

Activity Management: Driving daily outbound momentum, ensuring enquiries from prospective home sellers are qualified swiftly, effectively, and with a high-touch consultative approach.
Team Development: Coaching and line-managing your direct reports to ensure they are motivating their teams, delivering their best, and developing their careers.
Conversion Excellence: Raising the standard of lead qualification, performance consistency, and target achievement across both sites.

What You’ll Do

Lead & Develop Talent

Provide direct line management, mentorship, and career development for your team of 8 direct reports; with responsibility of the wider team of 35 based across London & Peterborough.
Foster a high-energy, supportive, and accountable culture, ensuring your leaders are empowered to drive daily performance and own their outcomes.

Drive Activity & Conversion

Partner with the COO to translate company growth targets into clear, actionable team expectations and conversion metrics.
Own the daily performance of our client services team, ensuring teams proactively connect with prospective home sellers and successfully convert enquiries into high-quality valuation bookings for our estate agency partners.

Raise the Performance Bar

Identify and implement improvements in our operations and workflows to increase response speed, clarity, and conversion quality.
Use performance data, activity dashboards, and QA insights to guide daily coaching loops, successfully balancing target delivery with a genuinely consultative, client-first approach.

Stakeholder Influence

Act as a key liaison between the Client Services department and wider company leadership, providing clear updates on conversion trends, volume risks and performance insights.
Collaborate closely with Product, Tech, Sales and Marketing to ensure enquiry pipelines are healthy and cross-departmental feedback loops are seamless.

Success Looks Like

Target Achievement: Valuation bookings, conversion rates, and response times consistently meet or exceed company goals across both sites.
Daily Momentum: You have built a supportive, high-performance culture where activity is consistent, purposeful, and executed with a consultative touch.
Team Growth: Your direct reports and frontline team members are thriving, feeling motivated to hit their metrics, and growing confidently in their roles.
Operational Maturity: You have introduced repeatable frameworks and consistent ways of working that keep both locations aligned and highly effective.

What We’re Looking For

Proven Leadership: Extensive leadership experience, with a track record of running high-volume, outbound, or target-driven conversion functions
People-First Motivator: An energising, charismatic leader who genuinely loves being close to the daily action; motivating teams, building confidence and celebrating wins.
Consultative Mindset: You know how to drive a target-oriented culture without sacrificing quality.
Data-Informed Coach: You comfortably navigate performance dashboards to spot activity trends, course-correct conversion drops, and guide team leaders on targeted coaching.
Balanced Mindset: You are as comfortable rolling up your sleeves to dive into a daily activity bottleneck as you are coaching a team member on their long-term career goals.

What’s in it for you

Salary: £80,000 - 90,000
Location: Based in Shoreditch, London (with occasional travel to Peterborough Office)
Hybrid Working: 3 day a week in office, 2 days working remote
Benefits: Private Medical Cover, L&D Allowance, Wellbeing Allowance, Perks at Work.
Holiday: 25 days + Bank Holidays.
Culture: Join a growing company at an exciting point in our journey. We place a big emphasis on hiring "lovely people"; they are the best thing about our team.

Apply Now

Refine Your Search

head of careers jobs in london

Head of Client Services

Head of Retail for the South (UK)

Brand Manager

Head of Operations

Head Of Customer Experience

Head of Organisational Effectiveness

Project Delivery Coordinator

Allocator

Head of Food Production

Head of Membership

Events Planner

Head of Product

Head of Membership

Head of HR Business Partnering

Head of Operations (Events & Company Operations)

Head of Resourcing, HR Systems & Contracts

Head of Communications and Brand

Assistant General Manager

Head of Product

Creative Director

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