Head of housing operations Work, Jobs in London (with Salaries)

Head of Corporate Facilities Management Operations
Southwark Council —London
- Full-time
- Contracts
11d
Head of Revenue Marketing
Travtus —London
- £90,000 - £110,000 a year
- Full-time
- Hybrid work
- Sales
- Project management
- AI
Head of Portfolio Management
Metropolitan Thames Valley —London
- £96,823 - £101,918 a year
- Full-time
- DevOps
- Agile
- IT
Quick apply
4d
Head Of Localities (Oppd)
Barnet Council —London
- Full-time
- Hybrid work
- Oracle
- Management
- Presentation skills
- Annual leave
11d
Head of Property Operations
Plentific —London
- Hybrid work
- Employee assistance programme
- Life insurance
Quick apply
Schemes Manager (Estates)
Civic Recruitment Limited —Greenwich
- £33.83 an hour
- Temporary
- Hybrid work
- Analysis skills
- Supervising experience
- Project management
Quick apply
Head of Property Management
Housing Enterprise Solutions —London
- £47,000 - £53,000 a year
- Full-time
- Management
- Customer service
- Team management
- Sick pay
Quick apply
Operations Manager
Chosen Care Group Ltd —London
- £35,000 - £36,000 a year
- Full-time
- Driving
- Human resources
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
14d
Housing Officer
Rhythmic Care UK Ltd —London
- £28,000 - £32,000 a year
- Full-time
- Customer service
- Maintenance
- Microsoft Office
- Sick pay
Quick apply
9d
Head of Commercial - Housing
PayPoint —Welwyn Garden City
- Full-time
- Hybrid work
- Management
- Sales
- Financial services
Quick apply
Head of Analytics
Houseful —London
- Full-time
- Hybrid work
- Salesforce
- SQL
- AI
- Annual leave
- Referral programme
Quick apply
Marketing Operations Manager
Photoroom —London
- £60,000 - £75,000 a year
- Full-time
- CRM software
- SQL
- Analysis skills
- Annual leave
- Flexible schedule
Talent Development Partner
Pinnacle Group —London
- £45,000 a year
- Hybrid work
- Hospitality
- Management
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Head of Sales Progression
OneDome —London
- £35,000 - £55,000 a year
- Full-time
- Sales
- Organisational skills
- Financial services
Quick apply
Fleet , Compliance & CAPEX Supervisor- Temporary Contract
Caridon Property —Croydon
- £32,000 a year
- Temporary
- Project management
- Organisational skills
- In-person
- Annual leave
- Life insurance
Quick apply
Site Manager
Equans —Haringey
- Full-time
- IT
- Annual leave
- Employee assistance programme
Team Assistant - Disrepair
Southern Housing —Farringdon
- £28,000 a year
- Full-time
- Computer skills
- In-person
- Annual leave
6d
Senior Housing Triage Officer
Watford Borough Council —Watford
- £40,907 - £45,120 a year
- Full-time
- Leadership
- Communication skills
4d
Team Assistant - Performance
Southern Housing —Farringdon
- £28,000 a year
- Full-time
- Computer skills
- In-person
- Annual leave
6d
Senior Account Manager
Hometrack —London
- Hybrid work
- CRM software
- Microsoft Office
- Presentation skills
- Annual leave
- Referral programme
Quick apply
6d

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Head of Corporate Facilities Management Operations

Southwark Council -
London

Apply Now

Job details

Full-time
11 days ago

Benefits

Company pension

Qualifications

Facilities management
Contracts

Full job description

Why Southwark?

Southwark is one of London’s most diverse and innovative boroughs. The council delivers a wide range of services every day, and behind those services is a large and complex estate that needs to be safe, secure, well maintained and fit for purpose.

Corporate Facilities Management plays a key role in making that happen. We support buildings across the council’s non-housing operational estate, including flagship sites such as Tooley Street and Queens Road, as well as a range of operational and public-facing buildings.

We’re now looking for a Head of CFM Operations and Performance to help lead and strengthen and modernise how our services are delivered. This is a great career opportunity to take on a senior FM leadership role in a large London borough offering real scope to shape how operational FM services are delivered and improve performance.

About the role

This is a senior operational leadership role, reporting to the Assistant Director of Corporate Facilities Management. You’ll lead the performance, planning and the continuous improvement of FM operations across the council’s non-housing estate.

The role covers a wide range of services, including statutory compliance, reactive maintenance, cleaning, security, front of house, post, room configuration and wider FM support to services across the borough.

You’ll be responsible for ensuring the fundamentals are done well while improving how services are managed, and making sure the service has the right systems, data, contracts and performance measures in place.

A big part of the role will be bringing together in-house teams, contractors and council services so that FM support feels joined up, responsive and reliable. You’ll also lead on performance, risk and assurance, making sure there’s a clear and consistent approach to how buildings and services are managed, monitored and improved.

Key responsibilities include:

Leading operational FM services across a large and varied council estate
Improving performance, service quality, compliance and value for money
Managing risk and assurance across statutory, operational and contractual responsibilities
Strengthening service level agreements and ensuring expectations are clear and properly managed
Providing senior advice on FM performance, operational risk, compliance and service improvement.
Supporting the continued development and modernisation of Corporate Facilities Management services

What we're looking for

We’re looking for someone with strong senior-level experience in facilities management, estates operations or a similar building services environment.

This isn’t a back-office role. The service operates across a live estate, supporting staff, visitors, elected members and residents. You’ll need to be visible, responsive and comfortable working in an environment where priorities can change quickly and where good facilities management makes a real difference to how services operate.

You’ll bring a practical, solutions-focused approach, with the confidence to work with senior managers, contractors, operational teams and service users. You’ll need to be able to step back and think strategically, but also get into the detail when needed.

To be considered, please outline the following experience in your application:

Leading operational FM services across multiple sites or a complex estate
Managing statutory compliance, health and safety, building operations and service risk
Improving contract performance, service standards and customer experience
Using data, reporting and service insight to identify issues and drive improvement
Leading teams and working with contractors in a busy operational environment with a focus on collaboration, accountability and service excellence

Additional Information

Guaranteed Interview Scheme:

As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:

Members of the Armed Forces and veterans
Are currently in care, or have previously been in care
If you consider yourself to be disabled or if you have a long-term health condition

We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together programme. We particularly welcome applications from members of the Black, Asian and ethnic minority communities to increase representation at senior management level in the Council.

Benefits and more information:

In your role, we want you to feel supported, challenged and rewarded. You will benefit from our family-friendly policies including flexible working, home working, and a local government pension scheme, plus many other staff benefits. You will join a motivated, driven and supportive team that strives for excellence and values its members. You will also be part of a successful and high-achieving development team that is making a real difference to the lives of residents in the borough. For more information about the wide variety of benefits you can take advantage of please visit our Staff Benefits page.

Job Reference: SC08273

Apply Now

Refine Your Search

head of housing operations jobs in london

Head of Corporate Facilities Management Operations

Head of Revenue Marketing

Head of Portfolio Management

Head Of Localities (Oppd)

Head of Property Operations

Schemes Manager (Estates)

Head of Property Management

Operations Manager

Housing Officer

Head of Commercial - Housing

Head of Analytics

Marketing Operations Manager

Talent Development Partner

Head of Sales Progression

Fleet , Compliance & CAPEX Supervisor- Temporary Contract

Site Manager

Team Assistant - Disrepair

Senior Housing Triage Officer

Team Assistant - Performance

Senior Account Manager

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