Housing specialist Work, Jobs in London (with Salaries)

Welfare Advice Officer
Pinnacle Group —London
- £36,000 - £40,000 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Specialist Housing First Worker
Single Homeless Project —London
- £32,034.46 - £35,081.51 a year
- Full-time
- IT
- Annual leave
- Employee discount
Quick apply
4d
Income Collection Officer
Pinnacle Group —Holborn
- £19.50 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Student Welfare Officer
Mont Rose College of Management & Sciences —Ilford
- £33,000 - £40,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Bachelor's degree
- Free parking
Quick apply
1d
People Support Services & Advice Specialist
A2Dominion Group —Ealing
- £43,327 - £46,500 a year
- Monday to Friday
- Hybrid work
- Human resources
- AI
- Communication skills
- Employee discount
Quick apply
3d
Specialist Housing First Worker - Camden
Single Homeless Project —London
- IT
- Annual leave
- Employee discount
4d
Temporary Accommodation Housing Officer
Civic Recruitment Limited —Waltham Forest
- £22.44 an hour
- Temporary
- Hybrid work
- Customer service
- Case management
- IT
Quick apply
1d
Senior Housing Practitioner
Support When It Matters —Hackney
- £33,000 - £33,500 a year
- Full-time
- Microsoft Outlook
- Project management
- Travel
Quick apply
2d
Resident Safety Support Coordinator
Sanctuary Group —London
- £35,908 - £41,800 a year
- Temporary
- Annual leave
- Employee discount
Quick apply
Support Worker - Rapid Response Team
Thames Reach —London
- £33,472 a year
- Full-time
- Employee assistance programme
9d
Outreach Worker
Change Grow Live —Canning Town Station
- £28,557.79 - £32,802.41 a year
- Microsoft Office
- Administrative experience
- IT
- Annual leave
- Employee assistance programme
11d
Property Services Planner/Scheduler
The Riverside Group —London
- £34,280.35 a year
- Full-time
- Customer service
- Organisational skills
- IT
8d
Housing Information Governance Officer
Harrow Council —Harrow
- £36,825 - £38,952 a year
- Microsoft Office
- Analysis skills
- No degree
14d
Paralegal – Housing Department
Bindmans —London
- £29,000 a year
- Part-time
- Administrative experience
- Analysis skills
- IT
Portfolio Officer
Clarion Housing Group —North London
- £37,855 - £44,953 a year
- Full-time
- Travel
4d
Customer Care Coordinator
Peabody —London
- £39,866 a year
- Customer service
- Travel
- Organisational skills
- Annual leave
- Employee discount
2d
Housing Move On Support Officer
Victory Housing VHF —London
- £20 an hour
- Part-time
- Working with children
- In-person
- Care plans
Quick apply
2d
Legal Executive
Expert Law —North London
- £25,000 - £27,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- Bachelor's degree
Quick apply
Floating support Manager
The Prospering Place —Hounslow
- £38,000 - £42,000 a year
- Full-time
- Management
- Supervising experience
- IT
- Free parking
- Health & wellbeing programme
Quick apply
11d
Team Manager
Single Homeless Project —London
- £36,947.49 - £38,511.61 a year
- Full-time
- Supervising experience
- Leadership
- Annual leave
- Employee discount
Quick apply
4d

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Welfare Advice Officer

Pinnacle Group -
London

Quick apply

Job details

£36,000 - £40,000 a year

Benefits

Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Sick pay

Qualifications

Numeracy
Analysis skills
Communication skills

Full job description

Job Introduction

Pinnacle Group are looking for a Welfare Advice Officer to join our Homes Division to support the delivery of a responsive and resident focused income management service. You will play a key role in helping residents sustain their tenancies by offering early intervention, clear guidance, and positive engagement around rent and service charge accounts. You will contribute to a service that aims to maximise income, reduce arrears and promote financial well-being across our communities, ensuring residents receive a fair, supportive and effective experience.

Our Homes Division delivers trusted housing management services across Affordable, Private Rented and Leasehold properties. We work with local authorities, registered providers and investors to support thriving communities.

The ideal candidate will have strong welfare rights knowledge with hands-on casework experience, be skilled in communication and advocacy with the ability to simplify complex information, have experience supporting vulnerable residents with complex needs, take a proactive and solution‑focused approach to managing a varied caseload, and demonstrate strong numeracy, analytical skills and confidence using digital case management systems.

Who we are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who we’re looking for

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities

Deliver specialist welfare benefits advice, including checks, claims, and casework.
Identify income-maximisation opportunities to support rent payments.
Manage complex cases, including reconsiderations, appeals, tribunals.
Liaise with DWP, local authorities and HMCTS to resolve benefit issues.
Support vulnerable tenants to remove barriers to tenancy sustainment.
Maintain accurate case records and keep updated on policy changes.
Provide welfare benefits guidance and training to Pinnacle staff.
Improved rent collection and tenancy sustainment.
Increased staff capability on welfare rights and income matters.

Key requirements:

Strong welfare rights knowledge and casework experience.
Skilled in communication, advocacy and simplifying complex information.
Experience supporting vulnerable residents with complex needs.
Proactive, solution-focused and confident managing a varied caseload.
Good numeracy, analytical skills and digital case management experience.

Our Offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

We welcome applications from all backgrounds – particularly from those who represent the communities we serve.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers

Maternity/paternity packages
Flexible Working Arrangements
Life Assurance
Enhanced Pension Scheme
Additional Annual Leave
Private Medical Insurance
Cycle to Work Scheme
Employee Assistance Programme
Retail Discounts
Childcare Assistance
Season Ticket Loans
Sick Pay Schemes
Personal Development Plans

Quick apply

Refine Your Search

housing specialist jobs in london

Welfare Advice Officer

Specialist Housing First Worker

Income Collection Officer

Student Welfare Officer

People Support Services & Advice Specialist

Specialist Housing First Worker - Camden

Temporary Accommodation Housing Officer

Senior Housing Practitioner

Resident Safety Support Coordinator

Support Worker - Rapid Response Team

Outreach Worker

Property Services Planner/Scheduler

Housing Information Governance Officer

Paralegal – Housing Department

Portfolio Officer

Customer Care Coordinator

Housing Move On Support Officer

Legal Executive

Floating support Manager

Team Manager

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