Junior service delivery manager Work, Jobs in London (with Salaries)

Junior Service Delivery Manager
Computacenter —Hatfield
- Continuous improvement
- Organisational skills
- Communication skills
13d
Junior Service Delivery Manager
Ericsson —Slough
- Computer Science
- Engineering
- English
Junior Buyer - Accessories
Mountain Warehouse —London
- Full-time
- Hybrid work
- Quality control
- Time management
- Employee discount
Quick apply
Junior Bid Writer
Sureserve —London
- £32,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
9d
Junior Trading Manager
Signet —Watford
- Full-time
- Hybrid work
- Merchandising
- Data analysis skills
- Analysis skills
- Employee discount
Junior Account Manager – Corporate Clients
RGH‑Global Limited —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Communication skills
- Annual leave
Assistant Area Manager
SIDEKICK GROUP LTD —London
- £38,500 a year
- Full-time
- Team management
- Organisational skills
- In-person
- Health & wellbeing programme
Quick apply
UK Family Activities Manager
Virgin Active —London
- Full-time
- Data analysis skills
- Communication skills
- Annual leave
- Employee discount
Junior Project Manager
Havas Group —London
- Full-time
- Communication skills
- Negotiation
Junior Product Manager
Teya —London
- Full-time
- Bachelor's degree
- Product management
- Communication skills
Associate Digital Product Manager
Oxford International Education Group —London
- £30,000 a year
- Full-time
- Marketing
- Budgeting
- Communication skills
Quick apply
Junior Project Manager
M3EU —London
- Full-time
- Remote
- Writing skills
- Project management
- Bachelor's degree
- Annual leave
- Employee discount
Quick apply
7d
Junior Project Manager
XPS Pensions Group —London
- Full-time
- PMP
- Communication skills
- Employee discount
- Referral programme
6h
Customer Support Manager - FTC 1 year contract
Second Nature —London
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Leadership
- Communication skills
Quick apply
5d
Business Manager
Quilter —London
- Full-time
- Hybrid work
- Microsoft Excel
- Writing skills
- Continuous improvement
Junior Project Manager (m/f/d)
ICE Services —London
- Microsoft Powerpoint
- English
- SharePoint
1h
Junior Service Manager - Service Operations
Sopra Steria —Hemel Hempstead
- £36,000 - £45,000 a year
- Continuous improvement
- Travel
- Annual leave
Junior IT Project Manager
Brava Hospitality —London
- £35,000 - £45,000 a year
- Full-time
- Hospitality
- POS
- Restaurant
Quick apply
7d
Management Consultant - Manager - Agile Tech Delivery
Moorhouse Consulting —London
- £82,005 - £110,000 a year
- PMP
- Sales
- Business development
- Annual leave
- Employee discount
Warehouse Supervisor, Kentish Town
Deliveroo —London
- £15.55 an hour
- Weekend availability
- Leadership
- Employee discount

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junior service delivery manager jobs near london

Junior Service Delivery Manager

Computacenter -
Hatfield

Apply Now

Job details

13 days ago

Qualifications

Stakeholder collaboration
Stakeholder liaison
IT service management
Continuous improvement
Continuous improvement cycles oversight
Organisational skills
Root cause analysis
Communication skills
Time management

Full job description

Location: UK - Hatfield | Job-ID: 219722 | Contract type: Standard | Business Unit: Customer Success & Service Delivery

Life on the team

Junior Service Delivery Manager (Service Delivery Manager 1)

Based in Hatfield with hybrid and options.

NB: There will be an expectation to be on-site 1-2 days per week

The Junior Service Delivery Manager supports the delivery and performance of internal IT services, working closely with Service Delivery colleagues to ensure services are stable, efficient, aligned to business needs and continuously evolving.

What you’ll do

The role provides hands-on exposure to service management, stakeholder engagement, and ITIL practices. The post holder will support service reviews, operational governance, and reporting, whilst driving continual improvement activities and problem analysis leading to service improvement and stability.

Main Duties

Help track incidents, service issues, and trends, escalating concerns as appropriate.
Support senior colleagues during major incidents and service disruptions.
Drive Problem Management outcomes, including root cause analysis and corrective and preventative actions.
Act as a supporting point of contact for stakeholders.
Help prepare service review materials, performance reports, and communications.
Assist with post incident reviews, root cause analysis, and action tracking.
Support requests for change to existing services
Support service transition and operational acceptance activities for new or changed services.
Build positive working relationships with IT teams and business users
Support the tracking and reporting of service improvement initiatives.
Help analyse service data to identify recurring issues or risks.
Contribute to initiatives that improve service quality, reliability, and user experience.
Identify continual service improvement initiatives based on service data, incident trends, and stakeholder feedback
Escalate risks, issues, or dependencies to senior colleagues

What you’ll need

Basic understanding of IT service management concepts.
Interest in ITIL practices and service delivery environments.
Ability to understand and work with service performance data.
Willingness to learn about infrastructure, applications, and end user services.
Clear written and verbal communication skills.
Ability to work collaboratively with technical and business teams.
Organised approach to tracking actions and follow ups.
Professional and customer focused mindset
Good organisational and time management skills.
Attention to detail and commitment to quality.
Able to work under guidance and ask for support when required.

Essential skills

Basic understanding of IT service management concepts.
Interest in ITIL practices and service delivery environments.
Ability to understand and work with service performance data.
Willingness to learn about infrastructure, applications, and end user services.
Clear written and verbal communication skills.
Ability to work collaboratively with technical and business teams.
Organised approach to tracking actions and follow ups.
Professional and customer focused mindset
Good organisational and time management skills.
Attention to detail and commitment to quality.
Able to work under guidance and ask for support when required.

Desirable skills

Experience in IT operations, service support, or a related IT role.
Exposure to incident management, service reporting, or support environments.
Basic understanding of how IT services support business outcomes.
ITIL 4 Foundation (or willingness to work towards).

Critical success factors

Accurate and timely service reporting and action tracking.
Effective support to senior service delivery managers.
Improved understanding of IT service management practices.
Positive feedback from stakeholders and team members.
Progression towards independent service delivery ownership.

About us

We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business.

We’re a place where you can belong

With over 21,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong.

You’ll see this reflected in our recruitment process too. We aim to provide fair access to opportunities and an inclusive, barrier‑free experience. All that matters to us is that you share our vision and values, and bring the skills and experience we need.

As a Disability Confident Committed employer, we offer a guaranteed interview scheme. If you opt in and meet the minimum criteria for the role, you’ll be guaranteed an interview, and we’re happy to support any reasonable adjustments. Please let us know when you apply.

If you share our values and want to make a meaningful impact in a supportive, forward-thinking environment - we’d love to hear from you!

Apply Now

Refine Your Search

junior service delivery manager jobs in london

Junior Service Delivery Manager

Junior Service Delivery Manager

Junior Buyer - Accessories

Junior Bid Writer

Junior Trading Manager

Junior Account Manager – Corporate Clients

Assistant Area Manager

UK Family Activities Manager

Junior Project Manager

Junior Product Manager

Associate Digital Product Manager

Junior Project Manager

Junior Project Manager

Customer Support Manager - FTC 1 year contract

Business Manager

Junior Project Manager (m/f/d)

Junior Service Manager - Service Operations

Junior IT Project Manager

Management Consultant - Manager - Agile Tech Delivery

Warehouse Supervisor, Kentish Town

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