loan officer Work, Jobs in london (with Salaries)

Income Collection Officer
Pinnacle Group —Holborn
- £19.50 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Compliance Officer
Southern Housing —Croydon
- £30,215 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- In-person
8d
Housing Officer
Tower Hamlets —London
- £42,264 - £44,235 a year
- Travel
- Annual leave
7h
Welfare Advice Officer
Pinnacle Group —London
- £36,000 - £40,000 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Scheme Housing Officer
Southern Housing —London
- £32,361 a year
- Customer service
- In-person
2d
Tenancy Support Officer
Pinnacle Group —London
- £38,000 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
14d
Business Support Officer
Lewisham Council —London
- £32,442 - £33,384 a year
- Part-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Employee discount
2d
Asset Officer
Lewisham Council —London
- £44,235 - £45,852 a year
- Full-time
- Employee discount
Projects & Governance Officer
Pinnacle Group —London
- £40,000 - £45,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
Head of Fraud Strategy
Capital One UK —London
- Full-time
- Hybrid work
Web Officer
Lewisham Council —London
- £45,852 - £47,925 a year
- Full-time
- Hybrid work
- Employee discount
1d
Operational Improvement Admin Officer
London Fire Brigade —London
- £36,723 - £44,085 a year
- Hybrid work
- Microsoft Office
- Organisational skills
- Communication skills
- Employee discount
12d
Access Officer
University College London —London
- £36,433 - £41,833 a year
- Full-time
- Administrative experience
- Travel
- IT
- Annual leave
- Employee assistance programme
8d
Billing Officer
Cleveland Clinic London —London
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee assistance programme
Administrative Officer (Operations)
University College London —London
- £36,433 - £41,833 a year
- Full-time
- Microsoft Office
- IT
- Communication skills
- Annual leave
11d
Planning Officer
Planning —London
- £43,297.57 - £50,562.57 a year
- Full-time
- School
- Annual leave
- Employee assistance programme
8d
Communications Officer
University College London —London
- £43,981 - £52,586 a year
- Full-time
- Social media management
- SharePoint
- Annual leave
- Employee assistance programme
12d
Enablement Officer
Lewisham Council —London
- £31,086 - £31,530 a year
- Part-time
- Care experience
- Employee discount
Former Tenant Collection Officer
Pinnacle Group —London
- £35,000 a year
- Microsoft Office
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Playbook Officer
Greater London Authority —London
- £26,152.50 a year
- Part-time
- Hybrid work
- Presentation skills
- Organisational skills
- Communication skills
- Annual leave
2d

I want to receive the latest job alerts for loan officer in london

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Income Collection Officer

Pinnacle Group -
Holborn

Quick apply

Job details

Temporary
£19.50 an hour

Benefits

Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Sick pay

Qualifications

Microsoft Word
Microsoft Outlook
Microsoft Office

Full job description

Job Introduction

Pinnacle Group are looking for an Income Collection Officer to join our Homes Team to undertake a range of income collection duties relating to rent and service charge income for the private rented sector and social housing residents. You will provide a coordinated, flexible, and effective income collection service and will be responsible for achieving and maintaining lowest levels of current rent and former tenancy arrears ensuring we maximise income recovery. You will be guided by the Income Manager and work with the housing management teams to ensure delivery of the arrear’s targets.

Our Homes Division delivers trusted housing management services across Affordable, Private Rented and Leasehold properties. We work with local authorities, registered providers and investors to support thriving communities.

The ideal candidate will be a confident communicator with a natural ability to build trust and rapport with residents, even in challenging situations. You’ll bring a proactive and empathetic approach to income recovery, combining strong knowledge of housing income management and welfare benefits with a genuine commitment to supporting tenants. If you're someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in delivering excellent service, we’d love to hear from you.

This is an ongoing temporary hybrid position.

Who we are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who we’re looking for

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities will include:

Proactively reduce rent arrears across all accounts to meet monthly targets. This includes producing arrears reports and letters, engaging with residents, preparing legal instructions for possession proceedings, serving Notices, conducting home visits, applying for direct payments, attending court when required and offering advice and support to help residents sustain their tenancies
Take ownership of individual performance targets and contribute to the overall success of the income collection service
Identify residents who may benefit from specialist welfare or financial inclusion support and refer them to the Welfare Advice & Financial Inclusion Manager
Liaise effectively with external agencies including Local Authorities (Housing Benefit), the DWP (Universal Credit), social services and other relevant bodies to support income recovery
Respond to arrears-related correspondence and provide clear, accurate information to the Income Manager or Contract Manager to assist in resolving formal complaints
Plan and manage your own workload efficiently, ensuring accounts are monitored weekly and targets are consistently met

Key requirements:

Experience working in a housing and income collection setting
Background in credit control with practical knowledge of income recovery processes
Confident using housing management systems to monitor and manage accounts
Solid understanding of the legal framework for housing including Pre-Action Protocols
Demonstrable knowledge of welfare benefits, particularly Universal Credit and Housing Benefit
Proficient in MS Office applications including Word, Excel and Outlook

Our Offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

We welcome applications from all backgrounds – particularly from those who represent the communities we serve.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers

Maternity/paternity packages
Flexible Working Arrangements
Life Assurance
Enhanced Pension Scheme
Additional Annual Leave
Private Medical Insurance
Cycle to Work Scheme
Employee Assistance Programme
Retail Discounts
Childcare Assistance
Season Ticket Loans
Sick Pay Schemes
Personal Development Plans

Quick apply

Refine Your Search

loan officer jobs in london

Income Collection Officer

Compliance Officer

Housing Officer

Welfare Advice Officer

Scheme Housing Officer

Tenancy Support Officer

Business Support Officer

Asset Officer

Projects & Governance Officer

Head of Fraud Strategy

Web Officer

Operational Improvement Admin Officer

Access Officer

Billing Officer

Administrative Officer (Operations)

Planning Officer

Communications Officer

Enablement Officer

Former Tenant Collection Officer

Playbook Officer

I want to receive the latest job alerts for loan officer in london

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected