Luxury customer service Work, Jobs in London (with Salaries)

Customer Experience Associate
KITH —London
- £14.42 an hour
- Part-time
- Customer service
- Communication skills
- Retail sales
VIP Meet & Greet Services Agent - London St Pancras International Railway Station
WELL'COM RAIL —London
- From £2,300 a month
- Weekend availability
- Hospitality
- Customer service
- English
Quick apply
Retail Sales Assistant - Battersea
Nespresso —London
- £14.80 an hour
- Full-time
- Sales
- Communication skills
- Annual leave
Retail Sales Assistant - Stratford
Nespresso —London
- £14.80 an hour
- Full-time
- Sales
- Communication skills
- Annual leave
1d
Retail Sales Assistant - White City
Nespresso —London
- £14.80 an hour
- Full-time
- Sales
- Communication skills
- Annual leave
Welcome Host
Portico Corporate Reception Management —London
- £36,000 a year
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Annual leave
- Life insurance
Quick apply
5d
Customer Service Advisor (Concierge), London HQ
Orlebar Brown —London
- Full-time
- Hospitality
- Customer service
- Organisational skills
- Annual leave
- Employee discount
Bank Guest Services Assistant
The London Clinic —London
- £13.20 an hour
- 12 hour shift
- Hospitality
- Customer service
- Microsoft Office
6d
Sales Assistant
Boux —London
- £12.77 an hour
- Part-time
- Sales
- Customer service
Retail Sales Associate (Part-Time) - Carnaby Street
RIXO —London
- Part-time
- Sales
- Communication skills
- Employee discount
- Referral programme
Receptionist
The Real Clinic Battersea —London
- £14.80 - £15.00 an hour
- Microsoft Office
- QuickBooks
- Organisational skills
- Health & wellbeing programme
- Employee discount
Quick apply
6d
GUCCI Client Advisor - Full-Time (Heathrow Airport, Terminal 5)
Gucci —London
- Weekend availability
- Sales
- English
Counter Associate - 'The Ordinary' - Selfridges, Oxford Street
DECIEM —London
- Part-time
- Customer service
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
Soho Support Coordinator - Member Services
Soho House & Co. —London
- Full-time
- Hybrid work
- CRM software
- Hospitality
- Salesforce
- Employee discount
Quick apply
13d
Client Advisor
eight luxuries ltd —London
- £100 - £200 a day
- Part-time
- Spanish
- Sales
- Customer service
- Store discount
- Profit sharing
Quick apply
13d
32hr Full Time Sales Assistant, Kurt Geiger, Harrods Kids
Kurt Geiger —London
- Full-time
- Sales
- Customer service
- Employee discount
Quick apply
13d
Guest Services Ambassador
Rapport —London
- £34,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee assistance programme
Reservations Agent
Number Sixteen - Reservations —London
- £16.00 - £17.50 an hour
- Full-time
- Bar
- Cooking
- English
- Language training provided
- Employee discount
Quick apply
6d
Store Associate - 'The Ordinary' - Commercial St
DECIEM —London
- Part-time
- Customer service
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
Sales Associate
TUMI —London
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook

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Customer Experience Associate

KITH -
London

Apply Now

Job details

Part-time
£14.42 an hour

Qualifications

Customer service
Communication skills
Retail sales
Time management

Full job description

ABOUT THE ROLE

Location: Kith London (Regent Street)

Status: Part-Time

Compensation: £14.42/ hr

Position Summary:

The Kith Customer Experience Associate operates as the customer’s concierge throughout their in-store experience. They specialize in all areas of the store’s operations to ensure they can provide best-in-class service to all customers and clients. The Customer Experience Associate wears multiple hats and is the ultimate team player. Whether it is greeting customers, being an efficient cashier, or supporting the operations & visuals teams, they are ready to support the business’ needs across all departments. Working under the direction of the Manager on duty, the Customer Experience Associate adjusts and adapts quickly as the needs of the business change. Through effective communication, they are ready to contribute to the customer’s experience from beginning to end.

RESPONSIBILITIES

Primary Responsibilities:

Communicate with the Management team for overall responsibilities and directions on projects and tasks.
Greet, assist, and provide best-in-class customer service to all Kith customers.
Support the Client Advisors to ensure clients are receiving genuine and efficient service both during and after their store experience.
Under the direction of the Management team, efficiently complete cashier responsibilities including but not limited to, cash handling, processing returns and Mobile POS transactions.
Provide friendly, professional, and accurate service at the registers.
Partner with the Management team to execute action plans in the most efficient way possible.
Display expertise and familiarity of product knowledge, brand history, company policies, and store/company strategies.
Efficiently complete assigned tasks and responsibilities during each shift, that can be scheduled before, during and after the store’s hours of operations.
Assist in completion and accuracy of any/all operational tasks, as business needs.
Support sales floor replenishment, stockroom organization and the upkeep of visual standards, before, after and during the store’s hours of operations.
Partner with Management and Visual teams to maintain a visually appealing sales floor and ensure the brand’s visual standards are always met.
Properly communicate sell-through, to ensure product availability.
Ensure adherence to all company policy and procedures, including but not limited to availability & scheduling needs of the business.
Assist store management team with housekeeping responsibilities including but not limited to, dusting, sweeping, collection of trash, and other tasks traditionally associated with standard retail operations.

Special Projects/Tasks:

Aid during any Visual initiatives, as needed.
Efficiently aid in the execution of any cycle counts, physical inventories or other inventory management task(s) as required by the business.

REQUIREMENTS

Availability:

Open & flexible availability, including but not limited to evenings, overnights, and weekends as well as holidays.
Availability to consistently work weekends, special projects, drops/releases or as the business’ needs require.

Experience:

1+ year(s) experience in a retail sales position.
1+ year(s) in customer service roles, preferred but not required.
1+ year(s) in apparel, footwear, or luxury goods, preferred but not required.

Skills/Abilities:

Efficient time management skills.
Ability to multi-task and manage multiple projects at once.
Standing and walking for prolonged periods of time.
Ability to lift and move 25lbs.
Ability to perform standard tasks that are related to retail operations including but not limited to, bending, twisting, and climbing ladders/step stools.
Ability to stand and walk for prolonged periods of time.

WHO YOU ARE

Professional Characteristics:

Strong communicator
Team-player
Self-starter
Adaptive and resourceful

Personal Characteristics:

Personable and welcoming
Energetic
Consistent positive energy

WHO WE ARE

Established in 2011 in New York City, Kith is a lifestyle brand and specialty retailer that offers seasonal collections of men’s, women’s and children’s apparel, accessories and footwear through a distinct lens of personal storytelling. Kith embodies a multi-faceted lifestyle, with uncompromising detail to fabrication and design. Led by Founder, CEO and Creative Director Ronnie Fieg, the brand is known globally for evoking nostalgia from a dynamic point of view, and working closely with a carefully selected set of best-in-class collaborators.

Kith operates 16 standalone boutiques around the world, and 3 shop-in-shops. Kith Treats, conceived from Fieg’s childhood love for cereal, operates in 10 locations, as well as Sadelle’s at Kith restaurants in Paris, Miami Design District, Toronto and Seoul.

The Kinnect Foundation, a non-profit established and operated by Kith, is a non-profit devoted to creating positive change through education, community and social impact.

Kith is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

All career opportunities offered by Kith are fully on site, and if contacted, all email communication will come from a kith.com or kithnyc.com email address. Please note that any correspondence from an alternative email domain, or offering any work type other than full on-site, is fraudulent.

Apply Now

Refine Your Search

luxury customer service jobs in london

Customer Experience Associate

VIP Meet & Greet Services Agent - London St Pancras International Railway Station

Retail Sales Assistant - Battersea

Retail Sales Assistant - Stratford

Retail Sales Assistant - White City

Welcome Host

Customer Service Advisor (Concierge), London HQ

Bank Guest Services Assistant

Sales Assistant

Retail Sales Associate (Part-Time) - Carnaby Street

Receptionist

GUCCI Client Advisor - Full-Time (Heathrow Airport, Terminal 5)

Counter Associate - 'The Ordinary' - Selfridges, Oxford Street

Soho Support Coordinator - Member Services

Client Advisor

32hr Full Time Sales Assistant, Kurt Geiger, Harrods Kids

Guest Services Ambassador

Reservations Agent

Store Associate - 'The Ordinary' - Commercial St

Sales Associate

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