Operations manager coffee shops Work, Jobs in London (with Salaries)

Operations Manager – Retail Healthcare
Elior UK —Sidcup
- £57,000 a year
- Full-time
- Management
- Sales
- Customer service
Quick apply
4d
Shop Manager | Rosslyn Coffee
Rosslyn Coffee —London
- From £38,000 a year
- Full-time
- Café
- Employee assistance programme
Quick apply
12d
General Manager - Temporary
CH&CO —London
- £60,000 a year
- Full-time
- Leadership
- Employee assistance programme
- Employee discount
Retail Operations Manager
Medirest —Watford
- £45,000 a year
- Weekend availability
- Management
- Sales
- Contracts
5d
Coffee Shop Manager - Holborn
Redemption Roasters —London
- £35,000 a year
- Weekend availability
- Restaurant management
- Café
Quick apply
11d
Account Manager - Operations
DHL —Watford
- £42,000 - £44,000 a year
- Full-time
- Customer service
- Mentoring
- Free parking
Assistant Bakery Manager - Chelsea
Heidi Bakery —London
- From £33,000 a year
- Full-time
- Hospitality
- Hospital
- Supervising experience
- Store discount
- Employee discount
Quick apply
10d
Kitchen Leader - Victoria Place
Pret A Manger —London
- £15.35 an hour
- Part-time
- Driving
- Annual leave
- Employee discount
6d
Cafe Manager
Restaurant Associates —London
- £40,000 a year
- Hospitality
- Management
- Leadership
- Employee discount
10d
Accounts Payable Manager
The White Company —London
- Microsoft Excel
- Sales
- Leadership
- Work from home
- Employee discount
Event Manager - Charity Challenge Events
Gladiator Events Ltd —London
- From £30,000 a year
- Weekend availability
- Hybrid work
- Travel
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
Coffee Shop Assistant Manager
salvucci ltd —Peckham Rye
- £24,420.00 - £33,707.41 a year
- Part-time
- Hospitality
- Culinary experience
- Cooking
- Store discount
- Employee discount
Quick apply
Kitchen Leader - 402-404 St John Street
Pret A Manger —London
- £15.35 an hour
- Part-time
- Driving
- Annual leave
- Employee discount
6d
Coffee Shop Assistant Manager
60 Degrees Coffee —London
- From £14.50 an hour
- Full-time
- Hospitality
- Culinary experience
- Cooking
- Store discount
- Employee discount
Quick apply
Assistant Cafe Manager
Monocle —London
- Full-time
- Hospitality
- Management
- Customer service
- Employee discount
Quick apply
Sales Administrator
Minor Figures —London
- Up to £30,000 a year
- Microsoft Powerpoint
- Microsoft Excel
- Sales
- Annual leave
- Employee discount
Key Account Manager in Hospitality
Pact Coffee —London
- £40,000 a year
- Full-time
- Hybrid work
- Business development
Quick apply
Kitchen Leader - Chiswell Street
Pret A Manger —London
- £15.35 an hour
- Part-time
- Driving
- Annual leave
- Employee discount
10d
Kitchen Leader - Islington N1 Centre
Pret A Manger —London
- £15.35 an hour
- Part-time
- Driving
- Annual leave
- Employee discount
6d
Catering Assistant - Tottenham Hotspur Training Centre (Full Time)
BaxterStorey UK —Enfield
- £14.80 an hour
- Part-time
- Hospitality
- Restaurant
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
4d

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Operations Manager – Retail Healthcare

Elior UK -
Sidcup

Quick apply

Job details

Permanent | Full-time
£57,000 a year
4 days ago

Benefits

Company car
Company pension
Paid volunteer time

Qualifications

Management
Sales
Customer service
Contracts
Retail management
Leadership
Food service management

Full job description

Lead a £12 million retail operation that makes a difference every day.
We're looking for an experienced Operations Manager to lead our retail operations across eight hospital sites in the South Region, overseeing a £12 million turnover business. This is an exciting opportunity to manage a diverse portfolio of staff and visitor restaurants, coffee shops, retail outlets and vending services, delivering exceptional customer experiences while driving commercial performance across a large, multi-site operation.
Working in partnership with our NHS clients, you'll lead high-performing teams, build strong stakeholder relationships and ensure operational excellence across your portfolio. This is a fantastic opportunity for a commercially minded leader who thrives in a fast-paced, customer-focused environment and is passionate about delivering outstanding retail services within healthcare.

What you'll be doing
As Operations Manager, you'll take ownership of a portfolio of hospital retail sites, ensuring they consistently deliver excellent customer service, commercial success and operational excellence. You'll:

Lead, coach and develop Site Managers and their teams across multiple hospital locations.
Drive retail sales and profitability while effectively managing budgets and financial performance.
Ensure outstanding customer experiences across restaurants, coffee shops, retail outlets and vending services.
Recruit, induct, train and support managers to build engaged, high-performing teams.
Build strong relationships with NHS stakeholders and clients, providing regular operational updates and maintaining excellent service standards.
Monitor compliance, health & safety and company procedures across all sites.
Lead the successful mobilisation and demobilisation of contracts, working closely with support functions to ensure a seamless transition.
Identify opportunities for continuous improvement, innovation and growth across your portfolio.

Working Pattern: 5 days over 7 (predominantly Monday to Friday)
Job ID: 7074
What can you bring?
We're looking for a passionate and commercially minded leader who thrives in a multi-site environment. You'll have:

Proven experience managing multiple sites and leading large operational teams.
Strong retail or contract catering management experience (healthcare experience is desirable).
A genuine passion for delivering exceptional customer service.
Excellent leadership skills with the ability to inspire, motivate and develop teams.
Strong financial and commercial acumen, with experience managing budgets and driving sales growth.
Excellent relationship-building and stakeholder management skills, with confidence working alongside clients and senior leaders.
The ability to prioritise, solve problems and deliver results in a fast-paced operational environment.

If you're an experienced multi-site leader looking for your next challenge and want to play a key role in delivering exceptional retail services within the NHS, we'd love to hear from you.

Brilliant Work Deserves Brilliant Perks!
At Elior, we believe that when you love where you work, it shows. That’s why we make sure our team feels appreciated, supported, and set up for success! Here’s what’s waiting for you:

Free, tasty meals – Enjoy tasty, nutritious food on us while you work!
Flexible working – including part time roles, because life doesn’t run on a 9-5 schedule.
Plenty of Time to Unwind – generous holiday allowance of 33 days, with the option to buy more.
Leave for life’s important moments – whether family, personal or unexpected.
Give back time – paid volunteering days for the causes you care about.
Room to grow – career development and learning opportunities for all stages of your career.
Wellbeing first – mental health support and wellbeing perks.
Financial security – pension schemes and life assurance.
Drive in Style – Enjoy a company car or car allowance

One small thing— we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage.
Why You’ll Love Working Here
We’re a people-first business with over 10,000 colleagues across the UK, serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day.
And here’s the best part - 87% of our team say they’re proud to work here! Why? Because we create a place where you’re listened to, trusted, supported, and valued.
Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you’re passionate and ready to grow, we want to hear from you!
We Celebrate You!
At Elior, diversity and inclusion aren’t just policies, they’re who we are. We know that different perspectives make us stronger, and we’re dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed.
Need any support or adjustments during the application process? Just let us know - we’re happy to help!
Ready to join us? Hit ‘Apply Now’ and let’s chat!

Quick apply

Refine Your Search

operations manager coffee shops jobs in london

Operations Manager – Retail Healthcare

Shop Manager | Rosslyn Coffee

General Manager - Temporary

Retail Operations Manager

Coffee Shop Manager - Holborn

Account Manager - Operations

Assistant Bakery Manager - Chelsea

Kitchen Leader - Victoria Place

Cafe Manager

Accounts Payable Manager

Event Manager - Charity Challenge Events

Coffee Shop Assistant Manager

Kitchen Leader - 402-404 St John Street

Coffee Shop Assistant Manager

Assistant Cafe Manager

Sales Administrator

Key Account Manager in Hospitality

Kitchen Leader - Chiswell Street

Kitchen Leader - Islington N1 Centre

Catering Assistant - Tottenham Hotspur Training Centre (Full Time)

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