room division manager Work, Jobs in london (with Salaries)

Rooms Division Manager
PULLMAN —London
- £29.58 an hour
- Full-time
- Management
- Hotel
- Continuous improvement
- Employee assistance programme
Quick apply
Guest Services Manager - Nights
InterContinental —London
- £45,512.61 a year
- Overtime
- Microsoft Office
- Hotel
- Leadership
- Employee discount
- Life insurance
Director of Rooms
The Hongkong and Shanghai Hotels, Limited —London
- English
- Hotel
- Guest services
Operations Manager
PULLMAN —London
- £69,000 a year
- Full-time
- Hotel
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Assistant Events Operations Manager
The Hongkong and Shanghai Hotels, Limited —London
- Hotel
- Organisational skills
- Leadership
General Manager
Brightstar Hospitality Management —London
- Weekend availability
- Sales
- Microsoft Office
- Hotel
Quick apply
12d
Senior Programme Manager
Live Nation —London
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- English
2d
Human Resources Coordinator
Marriott International, Inc —London
- Full-time
- Hospitality
- Hotel
- Supervising experience
14d
Account Manager (Ex-construction)
Aphex —London
- Full-time
- Hybrid work
- Presentation skills
- Construction
Portfolio Manager
Sainsbury's —London
- Continuous improvement
- Employee assistance programme
- Employee discount
1d
Brand Manager
Lotus Bakeries —St Albans
- Full-time
- Marketing
- Project management
- Bachelor's degree
Director of Rooms
Delano —London
- Full-time
- Maintenance
- Hotel
- Front desk
Quick apply
14d
Hotel (Estate) General Manager
Theobalds Hotel —Rosedale
- Full-time
- Hospitality
- Management
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
14d
Senior Guest Communications Manager
Wasserman Media Group LLC —London
- Full-time
- CRM software
- Hotel
- Project management
Data Centre Manager
BT Group —Hemel Hempstead
- Annual leave
8d
Hotel Manager
RAFFLES —London
- Full-time
- Customer service
- Hotel
- Communication skills
- Sick pay
Quick apply
Client Manager Virtual Data Rooms
Admincontrol —London
- Hybrid work
- Customer service
- English
Goldman Sachs Asset & Wealth Management - Alternatives Capital Formation - Fund Formation Team Attorney - Vice President - London
Goldman Sachs —London
- Full-time
- Employee assistance programme
2d
Key Account Manager - NBF
Lotus Bakeries —St Albans
- Bachelor's degree
- Communication skills
12d
Marcus by Goldman Sachs, Product Manager, Associate, London
Goldman Sachs —London
- Full-time
- Sales
- Bachelor's degree
- Product management
- Employee assistance programme

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Rooms Division Manager

PULLMAN -
London

Quick apply

Job details

Full-time
£29.58 an hour

Benefits

Company pension
Employee assistance programme

Qualifications

Management
Continuous improvement
Team management
ADR
Leadership

Full job description

Company Description

"Why work for Pullman London St Pancras? We welcome you as you are! We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore limitless possibilities within the company. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS".

Job Description

Job Description: Rooms Division Manager

Reports to: General Manager
Department: Rooms Division (Front Office, Housekeeping, Reservations, Guest Services)
Location: Pullman London St. Pancras

Job Purpose

The Rooms Division Manager is responsible for the overall management and performance of the Front Office, Housekeeping, Reservations and Guest Services departments. The role ensures exceptional guest experiences, operational efficiency, revenue optimisation, and compliance with brand and company standards.

Key Responsibilities

Operational Management

Ensure seamless guest journey from reservation to departure.
Lead and oversee Front Office, Housekeeping, Reservations and Guest Services teams.
Maintain high standards of cleanliness, presentation and service delivery.
Conduct regular quality audits and room inspections.
Manage room inventory, availability and allocation strategies.

Guest Experience

Monitor service standards and implement continuous improvement initiatives.
Drive outstanding guest satisfaction scores and online reputation.
Handle and resolve guest complaints promptly and professionally.
Ensure VIP and group arrivals are well coordinated.

Commercial & Financial Performance

Work closely with Revenue Management to maximise occupancy and ADR.
Monitor payroll, departmental costs and productivity.
Prepare and manage Rooms Division budgets.
Identify upselling and cross-selling opportunities.

People Management

Recruit, train, develop and coach departmental managers and supervisors.
Conduct performance reviews and succession planning.
Foster a positive, high-performance team culture.
Ensure compliance with HR policies and employment legislation.

Compliance & Standards

Ensure full compliance with health & safety, fire regulations and brand standards.
Maintain security procedures and safeguarding protocols.
Support audit processes and implement corrective actions where required.

Key Skills & Experience

Proven experience as a Rooms Division Manager or Senior Front Office Manager in a hotel environment.
Strong leadership and team management skills.
Solid financial and commercial awareness.
Excellent communication and problem-solving abilities.
Experience with PMS systems (e.g., Opera or similar).
Strong understanding of housekeeping operations.
Knowledge of UK employment legislation (if UK-based).

Key Competencies

Guest-focused mindset
Commercially driven
Highly organised
Attention to detail
Resilient under pressure
Strong decision-making skills

Additional Information

Attractive salary
Bonus Breaks: Enjoy two complimentary one or two night stays per year at other Accor properties across the UK
Pension Scheme: Secure your future with our contributory pension plan
Employee Benefit Card: Take advantage of discounted rates at Accor Hotels worldwide
Complimentary Meals: Free meals provided whilst on duty
Wellness Perks: Free access to the hotel gym
Employee Assistance Programme: Confidential support available 24/7
Annual Leave: Up to 33 days of annual leave per year (including public holidays)

Salary: £60,000 per annum (£29.58 per hour) plus 10% annual bonus

The successful candidate must already have eligibility to work in the UK.

Quick apply

Refine Your Search

room division manager jobs in london

Rooms Division Manager

Guest Services Manager - Nights

Director of Rooms

Operations Manager

Assistant Events Operations Manager

General Manager

Senior Programme Manager

Human Resources Coordinator

Account Manager (Ex-construction)

Portfolio Manager

Brand Manager

Director of Rooms

Hotel (Estate) General Manager

Senior Guest Communications Manager

Data Centre Manager

Hotel Manager

Client Manager Virtual Data Rooms

Goldman Sachs Asset & Wealth Management - Alternatives Capital Formation - Fund Formation Team Attorney - Vice President - London

Key Account Manager - NBF

Marcus by Goldman Sachs, Product Manager, Associate, London

I want to receive the latest job alerts for room division manager in london

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