Safe deposit Work, Jobs in London (with Salaries)

Customer Administrator
Get Living —London
- Customer service
- Contracts
- Communication skills
Resident Service Agent
NAA-Jones Lang LaSalle Resources —London
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Property Manager Canary Wharf
Dexters —London
- Monday to Friday
- Communication skills
- Employee discount
Quick apply
Fieldwork Staff (Supervisors, Assistant Supervisors, Technicians)
Wessex Archaeology —South East London
- £26,130 - £33,026 a year
- Full-time
- Supervising experience
- Communication skills
- Annual leave
- Employee assistance programme
3d
Resident Service Agent
JLL —London
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Active Outdoors Assistant
National Trust —Isleworth
- £14.95 an hour
- Weekend availability
- Travel
- Free parking
- Employee assistance programme
5d
Tenancy Progression Coordinator
Campions —London
- £29,000 - £31,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Contracts
- Time management
- Employee assistance programme
Quick apply
Senior Youth Workers
Tower Hamlets —London
- £45,852 - £49,155 a year
- Leadership
- Annual leave
- Sick pay
Contact Worker
Brent Council —Brent
- £32,535 - £34,488 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
12d
Film Officer
Brent Council —Brent
- £40,182 - £42,060 a year
- Weekend availability
- Annual leave
- Employee assistance programme
1d
Deputy Manager
Aldi —London
- £16.13 - £16.45 an hour
- Customer service
- Time management
- Annual leave
14d
IT Risk & Controls Analyst (Controls Testing)
Shawbrook —London
- Full-time
- IT
- Financial services
- Employee assistance programme
- Employee discount
10d
Lettings and Sales Associate (Saturdays)
Quintain —London
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Property Manager Victoria
Dexters —London
- Monday to Friday
- Communication skills
- Employee discount
Quick apply
Nursery Kitchen Assistant
Newpark Childcare —London
- £14.80 an hour
- Full-time
- English
- Communication skills
- Kitchen experience
- Referral programme
Quick apply
Property Manager
LDG Property Group LTD —London
- From £35,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Employee discount
Quick apply
24 Hour Shifted Craft Attendant Jointer
UK Power Networks —London
- £40,144 a year
- Annual leave
- Employee assistance programme
1d
Security Officer
The Dorchester —London
- Customer service
- English
- Hotel
- Employee discount
- Referral programme
Nursery Cook
Newpark Childcare —London
- £16.20 an hour
- Cooking
- English
- Communication skills
- Referral programme
Quick apply
Trading Standards Officer L6 Apprenticeship
Brent Council —Brent
- £27,781 a year
- Weekend availability
- Travel
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
10d

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Customer Administrator

Get Living -
London

Apply Now

Job details

Fixed term contract

Qualifications

Customer service
Contracts
Communication skills

Full job description

This is a 4 Month Fixed Term Contract

This role is responsible for customer experience at Get Living, from effective and efficient delivery of customer contracts, tenancy administration and debt management through to meeting customer demands across all portfolios and Neighbourhoods. The role handles enquiries and associated administration in a professional and timely manner.

Key Relationships

Internal

Head of Customer Hub, Senior Customer Administrator, Customer Hub Team, Neighbourhood Teams, Finance Team (debt management)

External

Residents, customers, property management companies including parking (within the Neighbourhoods), solicitors, debt recovery agencies

Main Duties & Responsibilities

Administer incoming customer enquiries across all portfolios and Neighbourhoods to resolve all queries, providing a friendly, professional and consistently high-quality service.

Process leasing administration for new deals tasks including, but not limited to, qualifying applications, requesting ID documents, completing reference and fraudulent checks, carrying out the Right to Rent checks and ensuring prescribed information is shared.

Manage the resident contracting processes, ensuring compliance with all standards, legislation, including data protection and Get Living processes, controls and policies. Contracting processes include, but are not limited to:

progressing new tenancies from point of offer to move-in, including referencing and drafting T&Cs and tenancy agreements;

negotiating and processing tenancy renewals, transfers, extensions and surrenders;

processing parking, storage and temporary licences;

processing pet, utility and payment plan agreements.

Accurately update and amend the customer account ledgers, raise charges, manage direct debit set up and rent splits, receive payments, provide rent statements, and arrange collection and returns of deposits along with their re/deregistration.

Chase rent arrears and other debt in line with the chase process for debtors, liaising with Neighbourhood Hubs and the Finance team. Supported by the SCA, liaise with solicitors on arrears or cases that require further action and legal proceedings, e.g. section notices, statutory notices, evictions and bailiff appointments.

Achieve the required standards of performance based on KPIs including timely responses and delivery against SLAs, following Get Living processes.

Maintain high levels of quality and satisfaction measured through feedback, ticket management and other measures, including HomeViews and Google reviews.

Be proficient in technologies that support the team including CRM, phone systems and navigation of the external supporting systems, ensuring 100% accuracy of data recording in all systems.

Qualifications & Experience

2-4 years experience working in the Build To Rent or property sector (preferable).

Experience in residential contracts and lettings administration.

Experience/exposure to residential debt management process.

Customer service environment (essential).

Key Skills & Competencies

A high standard of customer service skills essential.

Highly effective verbal and written communication.

Organised and efficient.

Maintains high standards with exceptional attention to detail.

Team player.

Operates with high levels of integrity.

Get Living Values

Actively champion our company values:

Respect Helps build trust and stronger relationships

Integrity Acting with honesty and accountability

Togetherness Strengthens teamwork and helps us face challenges side by side

Excellence Inspires us to push boundaries and deliver outstanding results

Innovation Be adaptable to evolve in a changing world

Note - this is a summary of the main duties of this position. The Company reserves the right to require the role-holder to undertake such additional tasks or duties as may be within their capabilities and abide by all reasonable rules and instructions given by the Company.

_____________________________________________________

Get Living Commitment

Diversity & Inclusion

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Health and Safety

Get Living is responsible for providing a safe and healthy environment for all employees, residents, commercial occupiers, service providers, and visitors who may be affected by its undertakings across its portfolio.

We are committed to continual improvement of performance, recognising the importance of investing in the health and welfare of our Employees by providing a physical and social working environment which is conducive to maintaining a healthy, fit and highly motivated workforce.

We encourage a positive health and safety culture by actively promoting occupational health and safety through the provision of information, training, instruction and supervision. Through ongoing consultation with employees, partners and suppliers everyone is enthusiastically involved in managing risk and ensuring that our sites are a safe place to live, work and visit.

ESG

Get Living is committed to leading and promoting ESG initiatives as well as identifying ways to improve sustainability goals.

Apply Now

Refine Your Search

safe deposit jobs in london

Customer Administrator

Resident Service Agent

Property Manager Canary Wharf

Fieldwork Staff (Supervisors, Assistant Supervisors, Technicians)

Resident Service Agent

Active Outdoors Assistant

Tenancy Progression Coordinator

Senior Youth Workers

Contact Worker

Film Officer

Deputy Manager

IT Risk & Controls Analyst (Controls Testing)

Lettings and Sales Associate (Saturdays)

Property Manager Victoria

Nursery Kitchen Assistant

Property Manager

24 Hour Shifted Craft Attendant Jointer

Security Officer

Nursery Cook

Trading Standards Officer L6 Apprenticeship

I want to receive the latest job alerts for safe deposit in london

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