Technical support engineer with visa sponsorship Work, Jobs in London (with Salaries)

Support Engineer
Aforza —London
- Salesforce
- SQL
- JavaScript
- Annual leave
- Employee discount
Technical Support Engineer - Industrial Placement 2027 (12-months)
Verkada —London
- £40,000 - £41,600 a year
- Full-time
- Computer Science
- Engineering
- Master's degree
- Annual leave
3rd Line Technical Support Engineer
Spherica Business Solutions Ltd —London
- £40,000 - £45,000 a year
- 12 hour shift
- IT
- Employee discount
- Referral programme
Quick apply
Founding Engineer - Early Careers
Tracebit —London
- £50,000 - £70,000 a year
- Full-time
- Hybrid work
- Master's degree
Data Engineer, LONDON
nsave —London
- Full-time
- SQL
- In-person
- Annual leave
- Gym membership
Quick apply
Anthropic Fellows Program, AI Safety
Anthropic —London
- £2,310 - £4,300 a week
- Part-time
- Remote
- Maths
- Bachelor's degree
- APIs
- Flexible schedule
Founding Engineer - Relocate to the UK
Tracebit —London
- £60,000 - £120,000 a year
- Full-time
- Hybrid work
- Azure
- AWS
- Relocation assistance
Member of Product Staff, Engineer (London)
Metaview —London
- Full-time
- Hybrid work
Staff+ Software Engineer, Developer Productivity
Anthropic —London
- £325,000 - £390,000 a year
- Hybrid work
- Bachelor's degree
- Software development
- APIs
- Flexible schedule
Technical Architect
Anthropic —London
- £180,000 - £225,000 a year
- Hybrid work
- Master's degree
- Bachelor's degree
- Travel
- Flexible schedule
Member of Technical Staff - IT Engineering
Reflection —London
- Full-time
- Linux
- Annual leave
Junior Data Engineer
I-Tech Centre Ltd —Ilford
- From £30,000 a year
- Full-time
- Engineering
- SQL
- Analysis skills
- Annual leave
Quick apply
Product Engineer
Omnea —London
- £70,000 - £185,000 a year
- Full-time
- Hybrid work
- AWS
- Python
Front Office IT Support Engineer – Trading & Electronic Trading Systems
Margo Conseil —London
- SQL
- Analysis skills
- Computer networking
2026 Graduate Engineer - High Voltage (Power)
BakerHicks —London
- Hybrid work
- Engineering
- Electrical Engineering
- Annual leave
Quick apply
AI Engineer / AI Analyst
Light & Wonder —Chiswick
- Full-time
- Hybrid work
- Master's degree
- Organisational skills
- APIs
- Annual leave
- Employee assistance programme
Mobile Application Engineer
Wide and Wise —London
- APIs
- AI
- Communication skills
Quick apply
8d
AI Solution Engineer
NALITS Ltd —London
- £45,000 - £60,000 a year
- Full-time
- Hybrid work
- Azure
- Oracle
- Sales
- Free parking
- Employee stock purchase plan
Quick apply
Applied AI Engineer, Beneficial Deployments
Anthropic —London
- £240,000 - £255,000 a year
- Hybrid work
- Master's degree
- Bachelor's degree
- Communication skills
- Flexible schedule
3d
Product Engineer
Wide and Wise —London
- APIs
- AI
- Python
Quick apply
8d

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Support Engineer

Aforza -
London

Apply Now

Job details

Benefits

Annual leave
Company pension
Employee discount
Life insurance

Qualifications

Jira
Salesforce
iOS
Google Cloud Platform
Technical support
SQL
Zendesk
JavaScript
REST
APIs
Application support
SaaS
Communication skills
HTML

Full job description

Location: UK Based – London / Cardiff Office

Right to Work: Applicants must have the right to work in the United Kingdom. We are unable to offer visa sponsorship for this position. All candidates will be required to provide evidence of their right to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.

Company Description

Aforza is a groundbreaking, fast-growing cloud company focused on transforming the Consumer Goods industry. Backed by key Silicon Valley investors and built-in partnership with Salesforce, the worldwide leader in cloud business applications, Aforza helps Consumer Goods companies drive significant positive commercial transformation.

At Aforza, our values and culture are aligned with how we see the world, and our commitment goes way beyond building great cloud solutions. Yes, we want to build applications that our users love, but we also want to make the world a better place. We not only enable our clients to be more efficient and effective but are also building meaningful partnerships focusing on helping our clients reduce waste by providing best in class intelligence and automation wherever they conduct their business.

Job Description

We're looking for a passionate and technically sharp Help Desk Support Engineer to join our growing Customer Success team. You'll be the first point of contact for Aforza customers around the world, diagnosing and resolving issues across our cloud and mobile platform.

This is a hands-on, customer-facing role where your ability to blend technical problem-solving with clear communication will make a real difference to the field teams and trade planners who rely on Aforza every day.

What You'll Do

Serve as the first line of support for customer-reported issues, managing cases from initial triage through to resolution
Diagnose and troubleshoot technical issues across Aforza's web, mobile (iOS & Android), and integration layers; including offline sync, data flows, and Salesforce platform behaviour
Prioritise and escalate critical issues effectively, coordinating with Engineering and Product teams where needed
Maintain clear, accurate case documentation and contribute to the internal knowledge base
Provide timely updates to customers throughout the support lifecycle, ensuring a high-quality experience at every touchpoint
Support customer onboarding and configuration queries, helping users get the most from the platform
Identify patterns in reported issues and flag product improvement opportunities to the wider team

What We're Looking For

Required Experience

2+ years in a call centre / technical support, help desk, or customer-facing software support role
Experience supporting SaaS or cloud-based applications
Familiarity with Salesforce (configuration, objects, permissions, data model) a Salesforce Administrator certification (ADM201) is a strong plus
Understanding of mobile application support across iOS and Android platforms
Working knowledge of web technologies (HTML, JavaScript, REST APIs, JSON) sufficient to diagnose integration and data issues
Solid grasp of database concepts and SQL for log analysis and data investigation
Experience with ticketing platforms such as Salesforce Service Cloud, Zendesk, or Jira Service Management
Excellent written and verbal communication skills - you can translate complex technical issues into clear, calm language for non-technical users

Preferable

Experience in the Consumer Packaged Goods (CPG), FMCG, or field sales software space
Familiarity with Google Cloud Platform tools or services
Exposure to trade promotion management, route-to-market, or retail execution software
Working knowledge of APEX or LWC (Salesforce development)

You Are

Naturally curious - you dig into problems rather than passing them on
Composed under pressure and comfortable managing multiple open cases at once
A clear communicator who can build trust quickly with customers
Motivated by customer outcomes, not just ticket closure
Comfortable working in a fast-paced, high-growth scale-up environment

Benefits

There are plenty of good reasons to work for Aforza. Here are a few:

Salary - competitive salary, plus performance-related bonus.
Share Options - enrolment in the company’s Share Option Scheme (subject to Board approval).
Annual Leave - 25 days of entitlement.
Private Health Cover - Family Plan.
Life Insurance - 4 x Basic Annual Salary.
Pension - Group Personal Pension Scheme, 4% from Aforza.
Perkbox - Membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks.

Please note: the benefits outlined above reflect a typical UK employee package. Specific entitlements may vary depending on your country of hire.

Apply Now

Refine Your Search

technical support engineer with visa sponsorship jobs in london

Support Engineer

Technical Support Engineer - Industrial Placement 2027 (12-months)

3rd Line Technical Support Engineer

Founding Engineer - Early Careers

Data Engineer, LONDON

Anthropic Fellows Program, AI Safety

Founding Engineer - Relocate to the UK

Member of Product Staff, Engineer (London)

Staff+ Software Engineer, Developer Productivity

Technical Architect

Member of Technical Staff - IT Engineering

Junior Data Engineer

Product Engineer

Front Office IT Support Engineer – Trading & Electronic Trading Systems

2026 Graduate Engineer - High Voltage (Power)

AI Engineer / AI Analyst

Mobile Application Engineer

AI Solution Engineer

Applied AI Engineer, Beneficial Deployments

Product Engineer

I want to receive the latest job alerts for technical support engineer with visa sponsorship in london

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