Transport support enforcement officer Work, Jobs in London (with Salaries)

Housing Officer
Battersea Fields Resident Management Organisation —Battersea
- £36,000 a year
- Full-time
- Customer service
- Microsoft Office
- Data entry
- Sick pay
Quick apply
2d
Compliance Performance Officer
London Borough of Sutton —Sutton
- £35,554 - £39,310 a year
- Weekend availability
- Hybrid work
- Annual leave
- Employee assistance programme
4d
Band 3 Nuclear Protective Security Inspector
Office for Nuclear Regulation —London
- £71,196 - £81,794 a year
- Hybrid work
- Analysis skills
- Presentation skills
- Bachelor's degree
- Relocation assistance
- Annual leave
9d
Attendance Courts Officer
London Borough of Sutton —Wallington
- £22,954 - £46,968 a year
- Part-time
- Hybrid work
- School
- Annual leave
- Employee discount
2d
Housing Officer
Metropolitan Thames Valley —London
- £41,235 - £43,406 a year
- Full-time
- Presentation skills
Quick apply
2d
Control Room Operative – Nights 42hrs - Lakeside Shopping Centre
Savills Management Resources —Grays
- £36,185 a year
- Night shift
- Computer skills
- Communication skills
5d
Transferee Detective Constables
City of London Police —London
- Full-time

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Housing Officer

Battersea Fields Resident Management Organisation
Battersea

Quick apply

Job details

Full-time
£36,000 a year
2 days ago

Benefits

Company pension
Transport links
Sick pay

Qualifications

Customer service
GCSE
Yardi
Complaint handling
Microsoft Office
Data entry
IT
Communication skills
Negotiation
Office experience

Full job description

Job Title: Housing Officer

Reports to: Housing Manager

Location: Office based

Job Purpose

To provide a high-quality housing management service by managing tenancies, supporting residents, addressing tenancy issues, and ensuring compliance with housing legislation and organisational policies.

Key Responsibilities

Manage a portfolio of residential properties and tenancies.
Conduct tenancy sign-ups, reviews, and audits.
Support new and existing tenants to sustain their tenancies.
Investigate and resolve reports of anti-social behaviour (ASB), neighbour disputes, and tenancy breaches.
Carry out regular estate inspections and identify maintenance or environmental issues.
Work closely with repairs teams to ensure properties are maintained to an acceptable standard.
Manage rent arrears by monitoring accounts, agreeing repayment plans, and referring cases for legal action where appropriate.
Provide advice and signpost tenants to support services for welfare, benefits, employment, and safeguarding.
Prepare legal documentation and attend court hearings when required.
Ensure compliance with housing legislation, tenancy agreements, health and safety requirements, and safeguarding procedures.
Maintain accurate records using housing management systems.
Work in partnership with local authorities, police, social services, and community organisations.
Respond to customer enquiries and complaints professionally within service standards.

Person Specification

Essential Qualifications

GCSEs (or equivalent) including English and Maths.
Relevant housing qualification (desirable), such as a Level 3 or Level 4 housing qualification.

Essential Experience

Experience in housing management, customer service, or tenancy management.
Experience dealing with vulnerable customers.
Knowledge of rent collection and tenancy enforcement.
Experience handling complaints and conflict resolution.

Knowledge

UK housing legislation and tenancy law.
Anti-social behaviour legislation.
Safeguarding
Welfare benefits and Universal Credit.
Equality, diversity, and inclusion.
Data protection (UK GDPR).

Skills

Excellent communication and interpersonal skills.
Strong negotiation and conflict resolution abilities.
Effective problem-solving and decision-making.
Good report writing and record-keeping.
Ability to prioritise a varied workload.
IT proficiency, including Microsoft Office and housing management systems.
Ability to work independently and as part of a team.

Personal Attributes

Empathetic and customer-focused.
Resilient and confident handling difficult situations.
Professional and ethical.
Organised and detail-oriented.
Adaptable and proactive.

Salary £36,000

Pay: £36,000.00 per year

Benefits:

Company pension
Sick pay
Transport links

Work Location: In person

Quick apply

Refine Your Search

transport support enforcement officer jobs in london

Housing Officer

Compliance Performance Officer

Band 3 Nuclear Protective Security Inspector

Attendance Courts Officer

Housing Officer

Control Room Operative – Nights 42hrs - Lakeside Shopping Centre

Transferee Detective Constables

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