Customer service agent Work, Jobs in London City Airport (with Salaries)

Construction Talent Aquisition Manager
Optimal Group —London
- £40,000 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
Quick apply
Property Inspector – London & Surrounding Areas IG, E, N, W & SW London, Surrey, Middlesex & Berkshi
SRP Inventories —London
- From £150 a day
- Customer service
- English
- IT
Quick apply
Insurance Process Administrator
Bionic Services Ltd —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Agent
Half Moon Street Partners —London
- £35,000 - £38,000 a year
- Full-time
- Bilingual
- Spanish
- Customer service
- Work from home
- Employee discount
Quick apply
6d
Reservations Agent (Maternity Cover)
Still Life Global —London
- £13.33 an hour
- Full-time
- Bilingual
- Hospitality
- Customer service
Quick apply
Out of Hours Contact Centre Agent - Weekends
Sureserve —Dartford
- £14 - £15 an hour
- Weekends only
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
Rental Sales Agent
Green Motion Car and Van Rentals —London
- Up to £36,000 a year
- Part-time
- Hospitality
- Sales
- Customer service
Quick apply
Cargo Customer Service Agent
Air Canada —London
- Full-time
- English
- Microsoft Office
4d
Office Administrator
Kevin&Co Estate Agent —London
- £13 an hour
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
- Sick pay
Quick apply
Client Account Manager
Apex Housing Solutions —London
- Up to £30,000 a year
- Full-time
- CRM software
- Data entry
- In-person
- Referral programme
Quick apply
Trainee or Certificated Enforcement Agent
High Court Enforcement Group —London
- Up to £60,000 a year
- Weekend availability
- Travel
- Leadership
- Negotiation
- Health & wellbeing programme
- Annual leave
Quick apply
Client Resident Liaison Officer - Social Housing
Sureserve —Dartford
- £28,000 - £32,000 a year
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
8d
Property Inventory Clerk
Belfore Inventories —London
- £27,000 - £29,000 a year
- Full-time
- Customer service
- No experience needed
- Travel
- Sick pay
Quick apply
10d
Call Agent
AI HOMESHARE LTD —Mayfair
- £24,420.00 - £38,479.80 a year
- Part-time
- Bilingual
- Spanish
- Customer service
Quick apply
Business Development Representative
Salesforce —London
- Full-time
- Sales
- Salesforce
- English
- Employee discount
- Life insurance
12d
Commercial Insurance Broker
Bionic Services Ltd —London
- £27,000 - £35,000 a year
- Full-time
- Sales
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
Quick apply
Night Concierge
Rendall & Rittner —London
- £30,000 a year
- Full-time
- Communication skills
- Hotel experience
- Employee assistance programme
- Employee discount
2d
Call Centre Operator
IIQAF —London
- £25 - £30 an hour
- Weekend availability
- CRM software
- Hospitality
- Spanish
Quick apply
Customer Operations Agent (Collections)
Onmo —London
- £28,000 a year
- Remote
- CRM software
- Customer service
- Negotiation
Processing Agent
Bionic Services Ltd —London
- £26,000 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Excel
- Sales
- Annual leave
- Employee assistance programme
Quick apply

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Construction Talent Aquisition Manager

Optimal Group -
London

Quick apply

Job details

Full-time
£40,000 a year

Benefits

Annual leave
Company pension
Company events

Qualifications

Procurement
Facilities management
Supply chain
Organisational skills
Communication skills

Full job description

JOB TITLE: Construction Talent Aquisition Manager

LOCATION: SW8 4AL, London

TERMS: Full-time, Permanent

SALARY: £40,000 (Basic) + Uncapped Bonus

HOURS: Monday – Friday, 8:00am – 5:00pm

WHO IS OPTIMAL?

Optimal Maintenance & Construction is a high-growth property maintenance and refurbishment company, delivering responsive and planned works to a range of clients including estate agents, housing associations, and private landlords. Our mission is to simplify property maintenance by combining operational excellence with first-class customer service.

We are a results-focused business, driven by excellence, innovation, and growth. If you are a motivated, commercially minded individual who thrives in a fast-paced, target-driven environment then this is the place for you. We want high performers who want to be part of something big. If you thrive on ownership, speed, and results— we want to hear from you!

THE ROLE:

The Construction Talent Aquisition Manager plays a vital role in expanding and maintaining Optimal’s network of subcontractors. This role is responsible for sourcing, attracting, and onboarding new subcontractors across various trades and services, ensuring they meet company standards, comply with regulatory requirements, and align with Optimal’s values. The position requires a proactive and process-driven individual who can balance relationship building with rigorous vetting and compliance procedures.

This role directly impacts the efficiency, reliability, and profitability of Optimal’s service delivery by ensuring we have a strong and compliant supply chain to support client projects.

KEY RESPONSIBILITIES:

Subcontractor Recruitment & Onboarding

Source, identify, and approach new subcontractors across all relevant trades.
Manage the end-to-end recruitment process, from initial contact through to signed agreements.
Develop and maintain a pipeline of qualified subcontractors to meet current and future business demand.
Coordinate interviews, reference checks, and technical assessments as part of vetting.
Ensure subcontractors understand and commit to Optimal’s service standards, safety requirements, and client expectations.

Vetting & Compliance

Implement and oversee procedures for verifying subcontractor qualifications, certifications, insurances, and licenses.
Conduct due diligence checks (HSE compliance, financial stability, references).
Maintain up-to-date records of subcontractor compliance documentation in the CRM.
Audit subcontractor files regularly to ensure all compliance documents remain valid and renewed on time.

Process & System Management

Create and maintain Standard Operating Procedures (SOPs) for subcontractor recruitment and onboarding.
Work closely with Operations and Finance to ensure payment terms, agreements, and SLAs are aligned.
Use CRM and digital platforms to track recruitment progress, onboarding status, and compliance metrics.
Recommend improvements to streamline supply chain recruitment and onboarding processes.

Relationship Management

Act as first point of contact for subcontractors during onboarding.
Build and nurture long-term relationships to ensure retention and loyalty within the supply chain.
Conduct regular follow-ups and performance feedback sessions with subcontractors.
Resolve subcontractor concerns or issues during recruitment and onboarding stages.

*** Please note that this list of tasks and responsibilities is not exhaustive, the post holder may undertake other duties as required. ***

Requirements

WHAT WE ARE LOOKING FOR:

Experience: 2+ years in recruitment, supply chain, procurement, or vendor management (construction, facilities management, or property services background desirable).
Industry Knowledge: Strong understanding of subcontractor management, trade workflows, and compliance requirements.
Organisational Skills: Proven ability to manage high-volume recruitment pipelines and maintain accurate compliance records.
Communication Skills: Professional, persuasive, and confident communicator, able to build strong relationships with subcontractors and internal teams.
Process-Driven: Skilled in creating and following structured procedures and ensuring consistent compliance.
Tech-Savvy: Competent in CRM systems, Microsoft 365, and digital onboarding tools.
Ownership Mentality: A proactive self-starter who takes full responsibility for outcomes and looks for ways to improve processes and performance.

Benefits

Competitive base salary with uncapped bonus scheme
20 Days Annual Leave + Bank Holidays
Private gym access
Career progression (UK & Dubai)
Company events & incentives
Pension scheme
High-Performance, collaborative culture

Quick apply

Refine Your Search

customer service agent jobs in london city airport

Construction Talent Aquisition Manager

Property Inspector – London & Surrounding Areas IG, E, N, W & SW London, Surrey, Middlesex & Berkshi

Insurance Process Administrator

Customer Service Agent

Reservations Agent (Maternity Cover)

Out of Hours Contact Centre Agent - Weekends

Rental Sales Agent

Cargo Customer Service Agent

Office Administrator

Client Account Manager

Trainee or Certificated Enforcement Agent

Client Resident Liaison Officer - Social Housing

Property Inventory Clerk

Call Agent

Business Development Representative

Commercial Insurance Broker

Night Concierge

Call Centre Operator

Customer Operations Agent (Collections)

Processing Agent

I want to receive the latest job alerts for customer service agent in london city airport

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