Concierge Work, Jobs in London Ec1v7eb (with Salaries)

Concierge, Eaton Square
Grosvenor Group —London
- Full-time
- Maintenance
- Communication skills
18h
Night Concierge
Four Seasons —London
- £47,500 a year
- Full-time
- Hotel
- Restaurant experience
- Communication skills
- Employee discount
- Life insurance
6d
Concierge Officer
Pinnacle Group —Bromley-by-Bow
- £29,000 - £29,741 a year
- Full-time
- English
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Concierge
Guarding UK —London
- £14.50 - £16.50 an hour
- Full-time
- Customer service
- Computer literacy
- English
- Employee assistance programme
Quick apply
3d
Concierge - London
Emcor —London
- £32,464 a year
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
7d
Concierge (Casual Hours)
Chelsea Bridge Wharf RTM Company Limited —London
- £16 - £17 an hour
- Part-time
- Customer service
- Communication skills
Quick apply
7d
Day Concierge
POD Management —London
- 12 hour shift
- Hospitality
- Customer service
- Organisational skills
- Store discount
- Health & wellbeing programme
Quick apply
14d
Security Concierge
UniTrust —London
- £16.99 an hour
- 12 hour shift
- Customer service
- Computer literacy
- English
- Employee assistance programme
- Sick pay
Quick apply
Day Concierge
Rendall & Rittner —London
- £30,000 - £32,000 a year
- Full-time
- Customer service
- Driving
- Employee assistance programme
Security Concierge
monark security and risk solutions —East London
- £30,000 - £34,000 a year
- 12 hour shift
- Microsoft Word
- Microsoft Outlook
- Management
Quick apply
1h
Security Concierge
Royal Academy of Arts —London
- £35,755 a year
- 12 hour shift
12d
Virtual Concierge
Soho House & Co. —London
- Remote
- Hospitality
- Salesforce
- Hotel
- Employee discount
Quick apply
Concierge Expert
Insignia Group —London
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Flexible schedule
Quick apply
Night Concierge
Rendall & Rittner —London
- £29,000 - £30,000 a year
- Full-time
- Customer service
- Employee assistance programme
Night Concierge
Riverstone Bishops Avenue - Concierge —London
- Up to £37,115 a year
- 12 hour shift
- Hospitality
- Customer service
- Computer literacy
- Employee discount
Quick apply
11d
Concierge Coordinator
Maybourne Hotel Group —West London
- Full-time
- Hotel
- Hotel experience
- Employee discount
- Referral programme
3h
Casual Spa Concierge
Mandarin Oriental Hyde Park —London
- Temporary
- Hotel
- Front desk
- IT
6d
Night Concierge
Places for People —London
- £30,000 a year
- Night shift
- Hospitality
- Customer service
- Organisational skills
- Employee discount
- Flexible schedule
LRS - Floor Concierge
Lexington Catering —London
- £33,932.06 a year
- Full-time
- Hospitality
- Customer service
- Communication skills
Quick apply
Guest Services & Concierge Team Member
The Clermont —London
- £13.50 an hour
- Hotel
- Employee discount
- Referral programme
Quick apply
3h

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Concierge, Eaton Square

Grosvenor Group -
London

Job details

Full-time
18 hours ago

Qualifications

Maintenance
Communication skills

Full job description

Working in one of London’s most prestigious residential garden squares, this role will allow you to have daily interactions with some of our key, high-profile customers and really own these relationships on a daily basis. Thriving in a customer facing role, you will be the first point of contact for our customers on Eaton Square, highly visible and the face of the Eaton Square team. It's a hands-on, active role that keeps you out and about across the square throughout the day, rather than behind a desk.

You will put the customer at the heart of all you do and will enjoy the direct exposure and interactions with our customers within the allocated portfolio, building trust, and prioritising tasks which you will see through to a resolution.

Key Responsibilities

Delivering all concierge services required for the properties within your allocated section, this could include supporting vulnerable adults.
Owning customer communication within the buildings, keeping your customers informed on any issues as required.
Being the face of the Eaton Square team, and the first point of contact for our customers, ensuring that they are kept updated on any issues that they report.
Building trust with our customers, capturing important feedback from our customers
Working with our suppliers to ensure that all maintenance tasks are completed to a high standard.
Building Inspections, ensuring safety and security at all times
Proactively manage the gardens, and working with our Garden Landscape team
Work with the wider Operations and Grosvenor teams contributing to our sustainability and people positive goals

Work Rota

The Concierge service is to be provided on a rota basis, averaging 40 per week over a 1 month period, but may need to be changed in order to deliver the required service levels:

A working day is defined as 8am – 6pm, including 1 hour lunch break and 2 x 30-minute breaks

Key Requirements

Experience in a high-end and customer focussed position, ideally in a concierge type role.
Experience in managing customer expectations and relationships, sometimes with high-profile and challenging situations.
Excellent communication and interpersonal skills
Some basic understanding of maintenance tasks
Work as part of a team to deliver customer requirements
Enhanced DBS check

We want you to have every opportunity to show us your strengths. There are adjustments available for our process, please contact us on [email protected] to discuss.

Grosvenor is proud to be a Disability Confident Committed employer. If you would like to speak with us for more detail, please contact [email protected]

Please note that automated AI recruitment tools are used as part of our recruitment process. These tools help our hiring teams to review applications quickly and fairly. For further details of how we use AI in recruitment please see our Recruitment Privacy Notice (www.grosvenor.com/legal/privacy-and-cookies/grosvenor-estate-recruitment-privacy-notice ).

To apply for this job please click on "Apply".
To begin your application you will be asked to create an account.

Please carefully read our Recruitment Privacy Notice before proceeding with an application. The privacy notice sets out how Grosvenor obtains, uses and protects the personal information which you provide to us. You can read the notice here - https://www.grosvenor.com/legal/recruitment-privacy-notice

Refine Your Search

concierge jobs in london ec1v7eb

Concierge, Eaton Square

Night Concierge

Concierge Officer

Concierge

Concierge - London

Concierge (Casual Hours)

Day Concierge

Security Concierge

Day Concierge

Security Concierge

Security Concierge

Virtual Concierge

Concierge Expert

Night Concierge

Night Concierge

Concierge Coordinator

Casual Spa Concierge

Night Concierge

LRS - Floor Concierge

Guest Services & Concierge Team Member

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