Senior Concierge
One Aldwych —London
- £35,000 - £40,000 a year
- Overtime
- Customer service
- English
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
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Four Seasons —London
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- Full-time
- English
- Hotel
- Front desk
- Employee discount
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Encore —London
- £35,000 - £40,000 a year
- Management
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply
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Coinbase —London
- £52,920 - £58,800 a year
- Weekend availability
- English
- Mentoring
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Night Duty Manager
Riverstone Kensington - Concierge —London
- Up to £46,000 a year
- 12 hour shift
- Customer service
- Computer literacy
- Hotel
- Employee discount
Quick apply
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Decagon —London
- £180,000 - £210,000 a year
- Full-time
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RAFFLES —London
- Full-time
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SHI International Corporation —London
- £80,000 - £100,000 a year
- Full-time
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Mitie —London
- £42,527 a year
- Monday to Friday
- Microsoft Outlook
- Management
- Front desk
13d
Day Residential Concierge - The Helios, Television Centre Residential, London
Savills Management Resources —London
- £33,500 a year
- 12 hour shift
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10d
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Ten Group —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
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Associate Director - Business Transformation
SHI International Corporation —London
- £120,000 a year
- Full-time
- Bachelor's degree
- Continuous improvement
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Transactional Coordinator
Deutsche Bank —London
- Full-time
- Hybrid work
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- Employee discount
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Deutsche Bank —London
- Full-time
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Assistant Concierge Manager
Hilton —London
- Weekend availability
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- No degree
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Executive Assistant - Business Support
Cedars Sinai —London
- £45,000 a year
- Full-time
- Microsoft Outlook
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- Organisational skills
- Annual leave
- Sick pay
Quick apply
8d
Premier Team Receptionist - £34,000
Portico Corporate Reception Management —London
- £34,000 a year
- Weekend availability
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- Travel
- Organisational skills
- Annual leave
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Quick apply
7d
Senior Sales Manager - Eastern Europe & Central Asia
BMJ —London
- £62,919 a year
- Full-time
- Hybrid work
- English
- Business development
- Employee discount
Quick apply
Management Consulting - Senior Consultant
Deutsche Bank —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Analysis skills
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- Employee discount
Guest Services Host
Mitie —London
- Continuous improvement
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Senior Concierge

One Aldwych -
London

Quick apply

Job details

Full-time
£35,000 - £40,000 a year

Benefits

Employee assistance programme
Employee discount
Referral programme

Qualifications

Driving Licence
Customer service
Stakeholder liaison
Arranging restaurant reservations
English
Guest services
Communication skills

Full job description

Senior Concierge

Contract: Full time

About One Aldwych

One Aldwych is an independent luxury hotel in the heart of Covent Garden. Home to 100 individually designed rooms and suites, Indigo, the Lobby Bar and Charlie and the Chocolate Factory Afternoon Tea, the hotel has built a reputation for hospitality with character. Independence remains at the heart of the business, creating a culture that values individuality and encourages fresh thinking. Original in shape, style and story, One Aldwych is a place where people can build their careers, contribute ideas and take pride in what they do.

Rewards you deserve

At One Aldwych, we believe people do their best work when they feel supported, recognised and able to grow.
That's why we offer a range of benefits designed to support your wellbeing, development and life outside of work.

Competitive salary, service charge and paid overtime
Work Life Balance: No double shifts and paid overtime for all hours worked beyond your contracted hours.
Complimentary Experiences: Enjoy a complimentary overnight stay and dining experience after qualifying service
Food & Beverage Discounts: Receive 50% discount across our restaurants and bars
Hotel Discounts: Preferential accommodation rates for you, your friends and family at One Aldwych and across the Exclusive Collection of luxury hotels
Local Perks: Access discounts and special offers across shops, restaurants and local businesses throughout Covent Garden and the surrounding area through London Heritage Quarter
Financial Support: Access Wagestream and receive a £1,000 bonus when you successfully refer a friend
Holiday & Time Off: Receive 28 to 32 days' holiday, increasing with length of service
Meals & Uniform: Complimentary meals whilst on duty and professionally laundered uniforms
Learning & Development: Access training and development opportunities, career conversations and ongoing support
Recognition & Celebration: Long service awards and programmes that recognise individual and team contributions
Wellbeing Support: Access confidential support through our Employee Assistance Programme, along with discounted onsite massage and chiropody appointments

What you will do

Assist Head Concierge with the day to day running of the Concierge department to ensure that all of our guests’ needs and requests are met
As London experts, confidently recommend the most suitable attractions, tours, shows and restaurants and have the know how to guarantee reservations
Be the liaison for guests and their internal/external bookings ensuring clear verbal and written communication with everyone involved
Monitor and supervise the concierge department to ensure the team providing a friendly, courteous service to our guests

What you will bring

Excellent customer service skills
Experience in a luxury environment
Knowledgeable about London and key tourist attractions
Membership in Les Clefs d’Or (The Golden Keys)
Excellent command of the English language
Must be able to drive and have a full clean UK driving license and held for more than 5 years

Quick apply

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