Service delivery manager Work, Jobs in London Se13 (with Salaries)

Service Delivery Manager
Aptitude Software —London
- Full-time
- Hybrid work
- Management
- Customer service
- Project management
- Employee assistance programme
- Life insurance
Quick apply
Service Delivery Manager
Veolia ES (UK) Limited —London
- £41,200 a year
- Weekend availability
- Management
- IT
- Annual leave
- Employee discount
Quick apply
Operations Assistant Manager, Serviced Apartments
Marlin —London
- £32,000 - £35,000 a year
- Full-time
- Sales
- Supervising experience
- Human resources
- Referral programme
Quick apply
Collection/Delivery Driver
Nella Cutlery Services —Deptford
- From £42,900 a year
- Full-time
- Sales
- Driving
- In-person
- Store discount
- Employee assistance programme
Quick apply
Assistant Customer Service Manager
Return on Investment Ltd —Walton-on-Thames
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- In-person
- Annual leave
- Gym membership
Quick apply
Resident Liaison Officer
Equans —Croydon
- Up to £33,000 a year
- Full-time
- Maintenance
- Administrative experience
- Organisational skills
- Annual leave
- Employee discount
Collection/Delivery Driver
Nella Cutlery —Camberwell
- From £42,900 a year
- Full-time
- Customer service
- Driving
- In-person
- Store discount
- Employee assistance programme
Quick apply
Contract Manager - Cleaning
Cabenco —Canary Wharf
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Spanish
- Microsoft Excel
Quick apply
Service Delivery Manager
ABM —London Heathrow Airport
- Management
5d
Team Manager Leaving Care
Finefair Ltd —Ilford
- £35,000 - £45,000 a year
- Full-time
- Management
- Data analysis skills
- Bachelor's degree
- Work from home
Quick apply
13d
SVP, Client Delivery (EMEA)
Accommodations Plus International —London
- Full-time
- Remote
- Sales
- Marketing
- Analysis skills
Quick apply
Operations Support
Cora Health —London
- Up to £30,000 a year
- Full-time
- Remote
- Customer service
- Analysis skills
- Travel
- Employee assistance programme
Team Coordinator Dagenham & Ilford
Outlook Care —Barking
- IT
- Communication skills
- Annual leave
- Flexible schedule
Team Coordinator Waltham Forest & Greenwich
Outlook Care —London
- IT
- Communication skills
- Annual leave
- Flexible schedule
People Enablement Specialist
The Keyholding Company —London
- £40,000 - £45,000 a year
- Full-time
- Human resources
- AI
- Leadership
- Work from home
- Employee assistance programme
Quick apply
London Office - People Advisor/ HR Advisor - Hybrid working (M/F/D)
L.E.K. Consulting —London
- Hybrid work
- Microsoft Excel
- English
- Analysis skills
5d
Service Delivery Manager
ABM UK —London Heathrow Airport
- Management
- Human resources
- IT
- Employee discount
Quick apply
5d
Practice Tutor Assessor - London Probation Service
HM Prison & Probation Service —London
- £30,001 - £50,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Bachelor's degree
- Travel
- Annual leave
- Employee discount
10d
Services Manager
Communitas Clinics —Croydon
- £48,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- Bachelor's degree
- Sick pay
Quick apply
Service Delivery Officer
The City Of London —London
- £44,110 - £49,140 a year
- Full-time
12d

I want to receive the latest job alerts for service delivery manager in london se13

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service delivery manager jobs near london se13

Service Delivery Manager

Aptitude Software -
London

Quick apply

Job details

Full-time

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Private medical insurance
Life insurance
Referral programme

Qualifications

Management
Customer service
Project management
Bachelor's degree
Organisational skills
Communication skills
Negotiation
Time management

Full job description

As a Service Delivery Manager at Aptitude, you will be the ambassador of our Assure offering, which provides post go live support to clients, ensuring seamless delivery according to contractual obligations. You will onboard clients, manage relationships with a "Client First" attitude, and become a trusted advisor and escalation point for any issues. Your role is crucial in ensuring that SLAs and KPIs are met throughout the contract lifecycle, highlighting the value derived from our services.

What you will do:

Key Responsibilities:

Serve as the main point of contact for customers with recurring services.
Onboard and transition clients smoothly from sales/project to delivery.
Lead value-creation projects that increase usage.
Proactively manage client relationships and expectations; and ensure client satisfaction.
Identify critical success factors (CSFs) and ensure KPIs support them.
Allocate resources and manage distributed teams, including 24/7 operations.
Monitor team performance and adherence to best practices.
Conduct planning, retrospective, and review meetings with clients.
Implement process improvements and provide internal reporting.
Manage risk and ensure compliance with SOC standards.
Stay updated with relevant knowledge and skills, align with company culture, and motivate the team.

What we offer:

We’ll provide you with the opportunity to grow your expertise in an environment that supports you, your life and your career.

We’ll also offer you a competitive salary and commission, as well as the following benefits:

ShareSave scheme - ability to purchase company shares on preferential terms
Private healthcare
Income protection and group life insurance
Pension Scheme
Company Funded Health Cashplan
Employee Assistance Programme
Access to Private Dental Benefits
Flexible / hybrid working options
Enhanced Family Friendly Leave for adoption, maternity and paternity
Bike 2 Work Scheme
Employee Referral Bonus

Where you will be:

This role is based from our London office, we support hybrid working
This role also requires occasional travel in-country and/or overseas

To us at Aptitude, hybrid working means that our employees come together for 2-days per week at their local office. It’s an opportunity for our teams to collaborate, solve problems together and to be engaged and involved in the wider community of our business.

We ask employees to come into the office every Wednesday and give you the flexibility to choose your other day

3-5 years of experience in a similar role or project management capacity
Proven ability to perform under pressure and manage multiple clients.
Strong critical thinking and continual service improvement mindset.
Excellent communication, negotiation, and presentation skills.
Ability to work remotely and manage distributed teams.
Strong people management and relationship-building skills.
Flexibility to adapt to rapid business changes.
Outstanding organizational and time management skills.
High level of empathy, customer service mindset, and commercial acumen.

Quick apply

Refine Your Search

service delivery manager jobs in london se13

Service Delivery Manager

Service Delivery Manager

Operations Assistant Manager, Serviced Apartments

Collection/Delivery Driver

Assistant Customer Service Manager

Resident Liaison Officer

Collection/Delivery Driver

Contract Manager - Cleaning

Service Delivery Manager

Team Manager Leaving Care

SVP, Client Delivery (EMEA)

Operations Support

Team Coordinator Dagenham & Ilford

Team Coordinator Waltham Forest & Greenwich

People Enablement Specialist

London Office - People Advisor/ HR Advisor - Hybrid working (M/F/D)

Service Delivery Manager

Practice Tutor Assessor - London Probation Service

Services Manager

Service Delivery Officer

I want to receive the latest job alerts for service delivery manager in london se13

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected