Access control specialist Work, Jobs in Long Crendon, Bkm (with Salaries)

Customer Journey Improvement Specialist
Montu UK —Winnersh
- £55,000 - £62,500 a year
- Full-time
- Hybrid work
- Travel
Operational Change Specialist
Montu UK —Winnersh
- £55,000 - £62,500 a year
- Full-time
- Hybrid work
- Travel
Business Change Specialist
Montu UK —Winnersh
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- Travel
Large Loss Specialist
Motor Insurers' Bureau —Milton Keynes
- £67,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- No degree
- Employee assistance programme
People Operations Specialist
Pegasystems —Reading
- Microsoft Excel
- Customer service
- Microsoft Office
5d
Governance and Business Operations Specialist (Reserve list)
European Space Agency —Harwell
- English
- Administrative experience
Customer Service Agent
Northgate Vehicle Hire —Milton Keynes
- £28,734 a year
- Customer service
- Employee discount
Quick apply
11d
(Senior) Property Manager / Location Manager (f/m/d)
Siemens Healthineers —Bicester
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- English
- Annual leave
Financial Regulations Specialist
Alpine —Enstone
- Full-time
- Analysis skills
- Continuous improvement
- Communication skills
3d
Locality Team Leader/Specialist Lead Practitioner
Oxford Health NHS Foundation Trust —Abingdon
- £49,387 - £56,515 a year
- Full-time
- School
- Annual leave
- Employee assistance programme
9d
(Fixed Term) Data Quality Control Specialist. Clinical Biomarker Laboratory
Moderna, Inc. —Oxford
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
GP Administrator - receptionist
Unity Health —Chinnor
- From £12.71 an hour
- Part-time
- Nursing home
- Customer service
- Organisational skills
- Free parking
Quick apply
Sales - Sales Advisor - UK
New Look —Aylesbury
- Part-time
- Microsoft Word
11d
Quality Systems Coordinator
Oxford Nanopore Technologies —Oxford
- Full-time
- Administrative experience
- Continuous improvement
- Communication skills
Technical Support Center Engineer
NTT Global Data Centers —Hemel Hempstead
- Full-time
- Salesforce
- Microsoft Office
- Analysis skills
Territory Manager - North West
BD —Winnersh
- £43,300 - £66,025 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
13d
Counter Fraud Lead
East West Rail —Milton Keynes
- Hybrid work
- Analysis skills
- Contracts
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
5d
Health and Safety Manager
Science and Technology Facilities Council —Didcot
- £52,907 a year
- Weekend availability
- Engineering
- Presentation skills
- Travel
- Free parking
- Employee discount
Control Room and Mobile Patrol Officer
Aegis Support Services —Wolverton
- £13.45 an hour
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
Quick apply
3d
Sales Support Specialist - Global
Renewable Energy Systems Limited —Kings Langley
- Full-time
- Hybrid work
- Microsoft Excel
- Sales
- Marketing

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Customer Journey Improvement Specialist

Montu UK -
Winnersh

Apply Now

Job details

Full-time
£55,000 - £62,500 a year

Benefits

Company pension
Private medical insurance
Enhanced maternity leave
Enhanced paternity leave

Full job description

The role is remote for people based in the UK

What is the job?

We are looking for a hands-on, delivery-focused Customer Journey Improvement Specialist to help turn improvement ideas into real, operational change. This role is about making things happen - quickly - in a fast-growing, highly regulated healthtech environment.

You will work across the business to implement projects big and small, with a strong focus on improving the end-to-end patient journey. From mapping processes and fixing friction points to embedding new ways of working, you’ll be on the ground driving change, not just designing it. You’ll partner closely with teams throughout the business and a Project Manager on larger initiatives, while owning and delivering your own portfolio of improvements.

You will need to be comfortable with pace, ambiguity, and getting stuck in wherever the biggest impact sits. This is an ideal role for someone with strong Lean and customer-journey experience who is pragmatic, scrappy, and biased to action - someone who thrives in a start-up environment and takes real satisfaction from shipping improvements that stick and make life better for patients and teams alike.

What will you be doing?

Deliver improvement initiatives end-to-end, from problem definition through to implementation and measurable outcomes.
Work across the business to lead and support hands-on implementation of changes, ensuring solutions are practical, adopted by teams, and embedded into day-to-day operations.
Map, analyse, and improve end-to-end patient journeys, identifying sludge and friction, process defects, and root causes.
Apply Lean Six Sigma tools to diagnose issues, design countermeasures, and drive rapid, iterative improvement.
Own discrete projects and workstreams, while supporting the wider business on larger programmes as required.
Translate insights into clear process documentation (process maps, SOPs, work instructions, controls).
Facilitate workshops to align stakeholders on current state, future state, and implementation actions.
Coordinate delivery across cross-functional teams, keeping momentum in a fast-paced, changing environment.
Track and report on outcomes to ensure changes improve patient experience, efficiency, and quality.
Identify risks, blockers, and dependencies early and escalate pragmatically, whilst remaining solution-oriented.
Drive standardisation and right-first-time ways of working across operational teams.
Use data, customer feedback, and complaints insights to prioritise and shape improvements.
Support change adoption through training, communication, and ongoing feedback loops.
Act as a versatile problem-solver, able to get stuck into any type of business improvement as priorities shift.
Operate with an agile, “get things done” start-up mindset, adapting quickly and prioritising delivery over perfection.
Define success measures of initiatives at the outset and use these to validate success/control once delivered.
Ensure all changes are compliant with relevant clinical/pharmaceutical regulation and other internal governance requirements.

What do you need?

Proven experience implementing operational or customer journey improvements in a fast-paced highly-regulated environments.
Demonstrable ability to move quickly from analysis to action and deliver tangible change.
Solid stakeholder management and facilitation skills across cross-functional teams.
Experience supporting project delivery or working within structured and semi-structured project environments.
Willingness to travel to our HQ in Winnersh from time to time

What we offer:

Competitive salary
25 days holiday (rising to 27 after one year and 30 after three years) + bank holidays
5% matched pension
Private Healthcare Scheme
Cycle-to-work scheme
Enhanced Maternity & Paternity Leave
Opportunities for development and growth
A dynamic and supportive work environment

About Montu

Montu UK is a leading digital health company specialising in cannabis-based medicines (CBPM). We are committed to transforming lives by improving access to safe, effective treatments and offering an exceptional standard of care. Our dynamic and supportive work environment is the perfect place for you to grow professionally while making a meaningful impact on patients’ lives.

Compensation Range: £55K - £62.5K

Apply Now

Refine Your Search

access control specialist jobs in long crendon, bkm

Customer Journey Improvement Specialist

Operational Change Specialist

Business Change Specialist

Large Loss Specialist

People Operations Specialist

Governance and Business Operations Specialist (Reserve list)

Customer Service Agent

(Senior) Property Manager / Location Manager (f/m/d)

Financial Regulations Specialist

Locality Team Leader/Specialist Lead Practitioner

(Fixed Term) Data Quality Control Specialist. Clinical Biomarker Laboratory

GP Administrator - receptionist

Sales - Sales Advisor - UK

Quality Systems Coordinator

Technical Support Center Engineer

Territory Manager - North West

Counter Fraud Lead

Health and Safety Manager

Control Room and Mobile Patrol Officer

Sales Support Specialist - Global

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