Job Description
Active8 Communities is seeking a Part time Lettings Assistant to join our dynamic team in Leighton Buzzard. As a Lettings Assistant, you will play a vital role in supporting our mission to deliver outstanding customer experience for hirers of the school sports facilities
Job Summary:
In this role, you will be the lettings host at the facilities to various groups and individuals. You will be responsible for ensuring smooth operations and providing excellent customer service to all customers
Hours:
Shifts will fall between these hours; and you can select your availability each month in terms of shifts you are available for
Weekdays 4.30pm - 10.15pm / Weekends 8.00am - 6.00pm
Duties:
- Ensure all customers receive a positive experience.
- Communicate effectively with hirers to understand their needs and ensure a positive experience.
- Assist in setting up and preparing facilities for hirers, including equipment and amenities.
- Maintain accurate records of hirers attendance.
- Address any inquiries or issues related to facility rentals promptly and professionally.
- Collaborate with the team to ensure the facilities are well-maintained and ready for use at all times. Litter picks, empty bins, check playing surfaces, sweep indoor courts so venue is left how it's found.
- Complete helath and safety checks throughout the shift
- Unlock entrance gates and facility doors, at the end of shift secure the facility with locking of doors, entrance gates and alarming the facility
Requirements:
- Strong reliability and punctuality
- Strong organizational skills with attention to detail.
- Excellent communication skills to interact with a diverse range of clients
- Previous experience in this type of role is advantageous.
Join our team at Active8 Communities and be part of an organisation dedicated to providing quality services that help create community activities.
If you are passionate about contributing to the community through effective facility management and customer service, we welcome your application for the Lettings Assistant position.
Job Type: Part-time
Pay: Up to £13.00 per hour
Application question(s):
- “Are you comfortable working alone on-site, especially in the evenings, with responsibility for the whole building?”
- “Are you available to work evenings, weekends, and during school holidays, when sports facilities are busiest?”
- “Have you ever been in a role where you were the keyholder or responsible for opening/closing a facility on time?"
Language:
Licence/Certification:
- DBS (preferred)
- Driving Licence (preferred)
Work authorisation:
- United Kingdom (required)
Location:
- Leighton Buzzard LU7 2AE (required)
Work Location: In person
