2nd line Work, Jobs in Long Eaton (with Salaries)

Customer Support Specialist
TMS (Analysis) Ltd —Nottingham
- From £29,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- English
Quick apply
3d
Second Line Analyst
Computacenter —Nottingham
- Organisational skills
- SharePoint
- Communication skills
IT Support Technician
Elevate Technology Group —Nottingham
- £25,000 - £30,000 a year
- Microsoft Outlook
- Windows
- SharePoint
Test Analyst
NEXT —Leicester
- From £34,214 a year
- Full-time
- Azure
- SQL
- APIs
- Free parking
- Employee discount
8d
IT Operations Support Analyst
BGIS —Derby
- Full-time
- Azure
- Customer service
- Windows
Acting Product Development Manager
NEXT —Leicester
- £66,618 a year
- Full-time
- Organisational skills
- Agile
- Communication skills
- Free parking
- Employee discount
10d
Security Pen Tester / Senior Security Pen Tester
NEXT —Leicester
- £42,800 - £72,500 a year
- Full-time
- Azure
- AWS
- Communication skills
- Free parking
- Employee discount
Engineering Systems Support Engineer
JCB —Rocester
- Full-time
- Engineering
- Gym membership
Senior Test Analyst
NEXT —Leicester
- £43,700 - £51,400 a year
- Full-time
- Azure
- Scripting
- APIs
- Free parking
- Employee discount
Developer
NEXT —Leicester
- £42,100 - £48,800 a year
- Full-time
- Azure
- Analysis skills
- APIs
- Free parking
- Employee discount
Developer / Senior Developer
NEXT —Leicester
- £40,800 - £53,800 a year
- Full-time
- Azure
- Analysis skills
- JavaScript
- Free parking
- Employee discount
ERP Specialist
Brush Group —Loughborough
- Hybrid work
- SQL
- Software development
- Employee assistance programme
- Life insurance
Lead Product Owner
NEXT —Leicester
- £61,000 - £67,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- Agile
- Free parking
- Employee discount
Senior Developer
NEXT —Leicester
- £51,400 - £59,400 a year
- Full-time
- Azure
- Analysis skills
- JavaScript
- Free parking
- Employee discount
14d
Product Channel Manager
NEXT —Leicester
- £66,000 - £90,000 a year
- Full-time
- Product management
- Agile
- AI
- Free parking
- Employee discount
10d
Lead Developer
NEXT —Leicester
- £63,800 - £68,200 a year
- Full-time
- Azure
- Analysis skills
- APIs
- Free parking
- Employee discount
Senior DevOps Engineer
NEXT —Leicester
- £66,600 - £73,800 a year
- Full-time
- Azure
- DevOps
- Analysis skills
- Free parking
- Employee discount

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Customer Support Specialist

TMS (Analysis) Ltd
Nottingham

Quick apply

Job details

Full-time
From £29,000 a year
3 days ago

Benefits

Company pension

Qualifications

Power BI
Driving Licence
Microsoft Outlook
Customer service
GCSE
English
Windows
Driving
Help desk

Full job description

We are a small but expanding company based in Nottingham. We are looking to recruit an exceptional customer support specialist to join our friendly team. You will be responsible for providing 1st and 2nd line application support for our software platform.
- Provide exceptional customer service to clients through phone, email, and on-line support
- Assist customers with inquiries, concerns, and requests in a professional and timely manner
- Perform data entry tasks accurately and efficiently
- Upsell products or services to customers when appropriate
- Analyse customer needs and recommend appropriate solutions
- Maintain a high level of product knowledge to effectively address customer inquiries
- Any experience in the commercial transport industry would be highly desirable but not essential as full training will be provided.

Required Skills:

Excellent telephone manner
Excellent communications and literacy skills
Previous experience of providing helpdesk or call centre service
Ability to develop good working relationships with colleagues and customers
Work independently and as part of a team
Accuracy and attention to detail is essential
Excellent knowledge of Windows operating systems (Windows, 7, 8, 10 and 11)
Experience and excellent ability using Excel, Power BI, Word, Outlook etc)

Please note, we are unable to respond to all candidates. If you have not received a response within 5 working days of forwarding your CV to us, then unfortunately you have been unsuccessful on this occasion.

This job description is intended to provide a general overview of the position. Duties and responsibilities may be subject to change based on business needs.

Please submit your CV highlighting your relevant experience for consideration.

Job Type: Full-time

Pay: From £29,000.00 per year

Benefits:

Company pension

Education:

GCSE or equivalent (preferred)

Experience:

customer service: 2 years (preferred)

Licence/Certification:

Driving Licence (preferred)

Work Location: In person

Quick apply

Refine Your Search

2nd line jobs in long eaton

Customer Support Specialist

Second Line Analyst

IT Support Technician

Test Analyst

IT Operations Support Analyst

Acting Product Development Manager

Security Pen Tester / Senior Security Pen Tester

Engineering Systems Support Engineer

Senior Test Analyst

Developer

Developer / Senior Developer

ERP Specialist

Lead Product Owner

Senior Developer

Product Channel Manager

Lead Developer

Senior DevOps Engineer

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