Technical support specialist Work, Jobs in Long Sutton, Ham (with Salaries)

Sage ERP Software Support Consultant (Finance)
Mysoft —Fleet
- Full-time
- Hybrid work
- Microsoft Excel
- Software troubleshooting
- Customer service
- Free parking
- Employee assistance programme
Quick apply
IT Support Technician
Palace International Ltd. (trading as Spectro | Jet-Care) —Odiham
- £25,000 - £35,000 a year
- Full-time
- Computer Science
- Software troubleshooting
- Customer service
- Free parking
- Annual leave
Quick apply
13d
RMA Coordinator / Technical Support Specialist
Habitech LTD —Basingstoke
- £25,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
6d
Technical Product Chemist
GBR Technology Limited —Reading
- £28,000 - £38,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Laboratory experience
- Free parking
- Profit sharing
Quick apply
7d
Data Logger Operative (Maintenance) - South East Water - SWAP Candidate Only
Tetra Tech —Basingstoke
- Weekend availability
- Hybrid work
- Schematics
- Microsoft Office
- Administrative experience
Service Desk Analyst
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Azure
- AWS
- Scripting
- Employee assistance programme
- Employee discount
Quick apply
People Systems Coordinator
ESP Global Services Limited —Reading
- £30,000 - £35,000 a year
- Microsoft Excel
- Oracle
- Microsoft Office
Quick apply
Support Services Agent
QinetiQ —Farnborough
- £29,000 a year
- Full-time
- Azure
- Windows
- Microsoft Office
- Employee discount
Technical Service Specialist
Jenoptik AG —Farnborough
- Computer Science
- Customer service
- SQL
- Free parking
- Annual leave
11d
User Services Specialist
ECMWF —Reading
- £76,384 - £91,754 a year
- Hybrid work
- English
- C++
- Bachelor's degree
13d
Contract Specialist
BD —Winnersh
- £33,300 - £50,775 a year
- Microsoft Office
- No degree
- Contracts
Data Loss Prevention Specialist
The AA —Basingstoke
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
11d
AI Security Researcher
Roke —Woking
- Full-time
- Machine learning
- Software development
- AI
HR Specialist
RAPID CLEAN —Wokingham
- £35,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
6d
Applied Science Technician
QinetiQ —Farnborough
- £35,325 - £39,250 a year
- Full-time
- Computer literacy
- Employee discount
Operational Support Officer
HM Courts & Tribunal Service —Winchester
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
13d
Strategic Insights Automation Analytics Engineer (RPA Specialist)
Surrey Police —Guildford
- £45,374 - £57,478 a year
- Full-time
- SQL
- Maths
- Communication skills
- Annual leave
- Employee discount
Technical Support Engineer (US hours)
proventeq —Reading
- Hybrid work
- Azure
- DevOps
- Maintenance
Customer Service Phone Support - Damage Recovery Team
Enterprise Mobility —Aldershot
- £26,450 a year
- Full-time
- Customer service
- Microsoft Office
- Communication skills
Senior Security Engineering Consultant
Nomios —Basingstoke
- £70,000 - £80,000 a year
- Full-time
- Hybrid work
- Azure
- APIs
- Communication skills
Quick apply

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Sage ERP Software Support Consultant (Finance)

Mysoft
Fleet

Quick apply

Job details

Full-time

Benefits

Free parking
Employee assistance programme
Paid volunteer time
Sick pay

Qualifications

Accounts receivable
Sage
Microsoft Excel
Accounts payable
Software troubleshooting
Customer service
Supply chain
ERP systems
Business processes
Microsoft Office
SQL
Accounting
Organisational skills
Application support
Communication skills
Time management

Full job description

Here at Mysoft, we're on a mission to enable our customers to unlock their business potential via Sage X3, Sage Intacct, as well as our own complimentary propriety X3CloudDocs solution. We are the longest standing Sage X3 partner in the UK with over 450 years of combined expertise in the sale, implementation, development and support of Sage X3. Helping our customers grow and evolve their business, arming them with the tools and skills to perform at their best, is at the heart of what we do!

We're looking for a dedicated Support Consultant to join our team to support our customers using Sage X3, Sage Intacct and Mysoft proprietary solutions, with a particular focus on finance related processes and modules. You'll play a key role in helping customers improve financial processes, overcome system challenges and get maximum value from their business systems.

The ideal candidate will have ERP experience, preferably with Sage X3 or Sage 200, gained within a finance-focused environment. However, we will also consider applications from Support Consultants, Application Support Analysts, or similar professionals with experience supporting and troubleshooting finance-related software and technologies.

We would also welcome applications from individuals currently working in finance roles who possess strong technical aptitude and are looking to transition into a technology-focused career.

This role offers an excellent opportunity to develop specialist expertise in a leading ERP solution, work with innovative technology, and build a rewarding career within a collaborative and supportive team environment. Comprehensive cross-training will be provided, supported by the Sage Academy and ongoing professional development opportunities.

What you'll be doing…

Managing customer support incidents from initial investigation through to resolution, ensuring regular communication and high levels of customer service.
Investigating and resolving functional issues across Sage X3, Sage Intacct and Mysoft proprietary solutions, with a focus on finance processes and modules.
Providing expert guidance and troubleshooting support for finance functions including general ledger, accounts payable, accounts receivable, fixed assets and financial reporting.
Analysing issues to identify root causes, prioritise effectively and escalate where additional technical or commercial support is required.
Collaborating with Consultancy, Development and Technical teams to deliver effective customer solutions and continuous service improvements.
Maintaining accurate support documentation, contribute to knowledge sharing and build strong customer relationships through professional, responsive communication.

What we're looking for…

Strong understanding of finance operations, accounting principles and core finance workflows including general ledger, accounts payable, accounts receivable and reporting.
Proven experience supporting ERP software and finance-related business processes within a commercial, customer-focused environment is highly advantageous
Excellent analytical, troubleshooting and problem-solving skills, with the ability to investigate and resolve software support issues effectively.
Strong communication and stakeholder management skills, with the ability to explain technical concepts clearly to non-technical users.
Highly organised, with the ability to prioritise and manage multiple issues in a fast-paced environment, alongside strong Microsoft Office and Excel skills.
Desirable: experience with Sage X3, Sage Intacct, SQL or database tools, and experience within manufacturing, distribution or supply chain sectors.

We'd love to hear from you if you have:

Excellent customer service and communication skills, with the ability to build strong relationships and support customers confidently under pressure.
A methodical and analytical approach to problem-solving, with strong attention to detail and accuracy.
The ability to communicate clearly with both technical and non-technical users across phone, email and remote support channels.
Strong organisational and time management skills, with the ability to prioritise and manage multiple issues in a fast-paced environment.
A proactive, positive approach to learning, with the ability to work independently while collaborating effectively within a team.
A professional, customer-focused mindset with a strong sense of ownership, accountability and adaptability.

Working for Mysoft

At Mysoft, you'll have the opportunity to get your hands-on cutting-edge technology and innovative products that make a real impact. You'll be part of a professional, talented team where collaboration and fresh ideas are valued, along with the autonomy to shape how you work with plenty of encouragement for professional growth.

On offer is a competitive salary, unlimited commission, 25 days' holiday, Healthcare Cash Plan, Employee Assistance Programme, Volunteering Leave, paid sick leave, and the flexibility to work on a hybrid basis. We're set in leafy Church Crookham (GU52 0RJ), with free car parking available.

While our preference is for someone who can work from the office three days a week, we would consider a fully remote arrangement for the right candidate

Applicants must possess the required work permit, visa, or immigration document to work in the UK on an unrestricted basis.

Quick apply

Refine Your Search

technical support specialist jobs in long sutton, ham

Sage ERP Software Support Consultant (Finance)

IT Support Technician

RMA Coordinator / Technical Support Specialist

Technical Product Chemist

Data Logger Operative (Maintenance) - South East Water - SWAP Candidate Only

Service Desk Analyst

People Systems Coordinator

Support Services Agent

Technical Service Specialist

User Services Specialist

Contract Specialist

Data Loss Prevention Specialist

AI Security Researcher

HR Specialist

Applied Science Technician

Operational Support Officer

Strategic Insights Automation Analytics Engineer (RPA Specialist)

Technical Support Engineer (US hours)

Customer Service Phone Support - Damage Recovery Team

Senior Security Engineering Consultant

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