Customer experience manager Work, Jobs in Longbridge, Wmd (with Salaries)

Customer Service Manager - West Midlands Area
Morrisons —Rubery
- Hospitality
- Team management
- Employee discount
Quick apply
10d
Customer Service Delivery Manager
Technical Drive Ltd —Bromsgrove
- Up to £40,000 a year
- Full-time
- Customer service
- Presentation skills
- Contracts
- Annual leave
Quick apply
Store Manager
Aldi —Smethwick
- £52,910 - £69,000 a year
- Annual leave
Duty Manager
Nuffield Health —Birmingham
- Up to £28,037.80 a year
- Full-time
- Sales
- Communication skills
- Employee discount
- Gym membership
Cafe Manager Opportunities
Morrisons —Rubery
- Hospitality
- Team management
- Café
- Employee discount
Quick apply
Lead Online Manager
Sainsbury's —Birmingham
- From £36,250 a year
- Management
- Leadership
- Employee discount
6d
Junior Manager
TEMPUS GLOBAL LIMITED —Birmingham
- £33,000 - £36,000 a year
- Weekend availability
- Management
- Supervising experience
- Team management
- Free parking
- Annual leave
Quick apply
1d
Customer Experience Manager
Sainsbury's —Brierley Hill
- From £32,700 a year
- Management
- Leadership
- Employee discount
5d
Trainee Events Manager
LAUNCH PAD MEDIA LTD —Birmingham
- From £26,000 a year
- Full-time
- Hospitality
- Management
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
3d
Assistant Manager
Hollywoodbowlgroup —Birmingham
- Up to £28,500 a year
- Weekend availability
- Hospitality
- Bar
- Management
- Employee discount
3d
Group Manager - Operations
Mellors Catering Services Limited —Redditch
- £34,873.50 a year
- Full-time
- Hybrid work
- Management
- Cooking
- Leadership
Quick apply
2d
Customer Experience Manager
First Fence —West Bromwich
- £38,000 - £43,000 a year
- Full-time
- Management
- Sales
- Merchandising
- Annual leave
- Employee discount
Quick apply
1d
Visitor Experience Manager
Birmingham Hippodrome —Birmingham
- £35,446.14 a year
- Weekend availability
- Customer service
- Team management
- IT
13d
Customer Experience Improvement Specialist
West Midlands Combined Authority —Birmingham
- £39,188 - £44,182 a year
- Part-time
- Presentation skills
- AI
- Annual leave
- Employee discount
Warehouse Operative (Full Time, Monday-Friday, 43 Hours)
Euroflo Ltd —Redditch
- From £28,571.40 a year
- Full-time
- Forklift
- Driving
- Organisational skills
- Free parking
Quick apply
1d
Senior Hotel Guest Services Manager
NAM Rentals and Integrated Services —Birmingham
- £5,000 - £5,500 a month
- Full-time
- Hospitality
- Hotel
- Supervising experience
Quick apply
Visitor Experience Assistants (Part Time / Fixed Term)
Birmingham Museums Trust —Birmingham
- £13.45 an hour
- 8 hour shift
- Microsoft Excel
- Sales
- Customer service
3d
Customer Relationship Manager
nGeneration —Tipton
- £32,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Customer Service Manager
Welcome Break —Warwick
- Up to £36,000 a year
- Management
- Customer service
- Free parking
- Employee discount
Sales Executive
Nuffield Health —Birmingham
- Up to £26,707.20 a year
- Full-time
- Customer service
- Employee discount
- Gym membership

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customer experience manager jobs near longbridge, wmd

Customer Service Manager - West Midlands Area

Morrisons -
Rubery

Quick apply

Job details

Permanent
10 days ago

Benefits

Company pension
Private medical insurance
Employee discount

Qualifications

Hospitality
Team management

Full job description

More About The Role

We Make Morrisons…

From a Bradford market stall to the UK’s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service.

Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities.

We’re recruiting for a high performing Customer Service Manager to help our business to continue to grow and succeed.

Customers are always at the heart of everything we do. Which is why we need the best, always leading by example and showcasing exceptional customer service.

Reporting into the Store Manager, you will also:

Lead and empower colleagues to always put the customer first and deliver outstanding customer service
Listen and respond to our customers feedback and react accordingly
Ensure market leading availability across the store.
Work with the other Managers in store to lead a supportive and performance driven department
Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations
Deliver training to ensure team have the capability and confidence to deliver their role
Enable colleagues to work with confidence across various departments
Identify and develop talent within the department
Build effective relationships with other operating departments
Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s)
Take a leadership role within the store
Ensure resource is planned thoroughly

How do we say thank you?

You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package.

Want more?

Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare as well as a colleague discount that we encourage you to share with your friends and family. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave.

No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour, please click here.

About The Company

Shopkeepers for over 125 years, we love providing our customers with a great shopping experience they won’t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It’s why our customers keep coming back for more.

The UK’s 5th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It’s challenging. It’s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want.

At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They’ve been there and done that. It’s how they know how to support our colleagues and help our customers so well.

About You

Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you.

What do we need from you?

Experience of managing a team in a fast paced environment
You will need to be a great communicator who can share knowledge, experience and best practices
You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible
You must be adaptable to change, whilst being able to challenge effectively
As a Manager, you will actively listen to and respond effectively to customers and colleagues

We are an equal opportunities employer and welcome applications from all sections of the community.

Quick apply

Refine Your Search

customer experience manager jobs in longbridge, wmd

Customer Service Manager - West Midlands Area

Customer Service Delivery Manager

Store Manager

Duty Manager

Cafe Manager Opportunities

Lead Online Manager

Junior Manager