Are you passionate about maintaining beautiful, well-kept environments? Do you take pride in ensuring communal areas are clean, safe, and welcoming? If so, we have the perfect opportunity for you! LiveWest is looking for a dedicated and proactive Estate Officer to join our team. You will focus on cleaning communal areas and undertaking grounds maintenance as a lone worker or in pairs on our schemes across the Bath area.
Key Responsibilities:
- Maintain Communal Areas: Ensure that stairwells, walkways, laundry areas, and communal rooms are cleaned, kept tidy, and well-maintained.
- Grounds Maintenance: Keep communal garden areas neat and well-kept using appropriate tools and equipment.
- Area Upkeep: Regularly clean and disinfect bin areas to maintain hygiene standards.
- Minor Maintenance: Perform minor repairs in communal areas and report any issues requiring specialist attention.
- Customer Interaction: Act as the first point of contact for customers, addressing their concerns and directing them to the appropriate teams.
Why Join LiveWest:
At LiveWest, we believe in creating vibrant, well-maintained communities where people love to live. As an Estate Officer, you will play a crucial role in achieving this vision. We offer a supportive work environment, opportunities for professional growth, and the chance to make a real difference in the lives of our residents. Join us and be part of a team that values dedication, quality, and community spirit.
Apply today and help us keep our estates beautiful and welcoming for all!
This role is being offered on a full time, permanent basis working 37 hours per week from Monday to Friday, 8am - 4pm. This is a field based role in the Bath area. You will be part of a buddy system and paired with another colleague from the team. Coverage of other sites within varying Local Authorities such as South Hams, Torbay, Teignbridge and Plymouth is also a possibility during your working week.
We are committed to safeguarding and promoting the welfare of vulnerable groups, and expect all colleagues to share this commitment. Appointment to the post will be subject to a satisfactory basic check via the Disclosure and Barring Service.
For further information about this role, and LiveWest, please click here to view our candidate information pack.
To be successful in your application for the role of Estate Supervisor, you will have the essential skills and experience for a level 1 role (please see candidate information pack) and the following role specific skills and experience:
- Ability to carry out cleaning, grounds maintenance and caretaking duties to a high standard.
- Confident with simple IT such as MS Office, and willing to learn and use repairs reporting systems and other necessary IT packages.
- Ability to work with minimal supervision.
- Ability to make decisions confidently in order to resolve issues and deliver excellent customer service.
- Applies a practical approach to problem solving taking practical steps where required in order to achieve successful outcomes for estate and customers.
- Ability to handle difficult situations calmly, professionally at all times taking proactive approach to avoiding confrontation.
- Demonstrable practical skills either in a work or home environment.
- Full, valid UK manual driving licence.
- Desirable: Previous experience of Estate Caretaking/Maintenance. A qualification and/or experience in Amenity Horticulture
Please note: This role is not eligible for a CoS. Applicants must have the right to work in the UK for the full duration of the role without requiring a CoS.
Our Reward and Benefits:
- Working Style: Hybrid working with 2 - 3 days in the office to support your work/life balance.
- Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles).
- Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.
- Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
- Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.
- Family Support: Policies designed to help you balance work and family life, including a new child payment.
- Wellbeing Matters: Prioritise your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
- Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.
- Giving Back: Up to four paid volunteering days a year to support our communities.
About Us:
At LiveWest, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal.
Our values guide everything we do - from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe that we achieve more when we deliver together.
As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve.
We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential. Together, we are building brighter futures for everyone.
Inclusion at LiveWest:
At LiveWest, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that our differences drive innovation, creativity, and excellence, and we strive to create an environment where all colleagues can thrive. As a proud member of Inclusive Employers, a Disability Confident Employer, and a signatory of the Armed Forces Covenant, we are dedicated to supporting all our colleagues and ensuring that our workplace is welcoming and accessible to all.
We welcome individuals of all backgrounds, experiences, and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels.
Join us in our mission to create vibrant and inclusive communities. Make a difference with LiveWest, where every voice is heard, and every contribution is valued.
You can read more about Inclusion at LiveWest by visiting our website.
