Support staff Work, Jobs in Longridge, Lan (with Salaries)

Customer Support & IT Advisor
James Hall & Co Ltd —Preston
- Weekend availability
- Software troubleshooting
- Customer service
- Communication skills
- Free parking
- Annual leave
Quick apply
13d
Recruitment & Onboarding Advisor
James Hall & Co Ltd —Preston
- £29,035.24 a year
- Full-time
- Communication skills
- Time management
- Free parking
- Annual leave
Quick apply
14d
Community Support Worker
N-Able Services Ltd —Preston
- From £15.52 an hour
- Part-time
- In-person
- Care plans
Quick apply
6d
Teaching Assistant – SEN Team
Highfield Priory School —Preston
- From £13.50 an hour
- Childcare
- English
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
11d
Support Worker
Embrace Care —Preston
- £13.50 - £14.00 an hour
- Overtime
- Driving
- In-person
- Care plans
- Free parking
- Health & wellbeing programme
Quick apply
Scheduling Clerical Assistant - Day work 08.00am - 16.00pm
Northernshire FM Ltd —Leyland
- £28,000 - £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Activities Coordinator - Care Home
Barchester Healthcare —Preston
- £13.21 an hour
- Organisational skills
- IT
- Employee discount
- Referral programme
Quick apply
Receptionist/Administrator
Lewis Mitchell Solicitors —Clitheroe
- £24,784.50 - £38,542.74 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
8d
Learning Support Assistant
justteachers —Preston
- £85 - £115 a day
- Temporary
- Childcare
- Working with children
- Driving
- Free parking
- Health & wellbeing programme
Quick apply
14d
Concierge Officer
Stepping Stone Projects —Blackburn
- £28,141 - £28,449 a year
- Full-time
SPAR Bluebell Way - Retail Assistant
James Hall & Co Ltd —Preston
- Part-time
- Employee discount
- Life insurance
Quick apply
3d
Female Support Worker
Cedar Health and Wellbeing —Blackburn
- £13.45 an hour
- Weekend availability
- Working with children
- In-person
- Care plans
- Annual leave
- Referral programme
Quick apply
6d
TEACHING ASSISTANT LEVEL 2B
Lancashire County Council —Garstang
- £25,989 - £28,142 a year
- Part-time
- English
- Administrative experience
- Organisational skills
13d
Support Worker
Priory —Leyland
- £13.75 an hour
- Weekend availability
- English
- Care plans
- Communication skills
- Relocation assistance
- Referral programme
Quick apply
TEACHING ASSISTANT LEVEL 3
Lancashire County Council —Garstang
- £21,421 - £32,061 a year
- English
- Classroom experience
- School
- Paid training
10d
Compliance Officer
Qualitas Housing —Blackburn
- £30,000 a year
- Full-time
- Bachelor's degree
- Organisational skills
- In-person
- Life insurance
Quick apply
TEACHING ASSISTANT LEVEL 1
Lancashire County Council —Garstang
- £16,737 - £25,949 a year
- Part-time
- English
- Maths
- Working with children
- Paid training
10d
Care Assistant (Days)
Sandstone Care Group —Longridge
- £12.88 an hour
- Weekend availability
- Employee discount
- Referral programme
6d
Purchase Ledger Administrator - James Hall & Co.
James Hall & Co Ltd —Preston
- Full-time
- Communication skills
- Free parking
- Annual leave
Quick apply
Health Care Assistant (Sorry, we cannot offer sponsorship)
Ribble Valley Care home —Clitheroe
- £12.71 an hour
- Full-time
- English
- IT
- In-person
- Free parking
- Referral programme
Quick apply
14d

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Customer Support & IT Advisor

James Hall & Co Ltd -
Preston

Quick apply

Job details

Permanent | Full-time
13 days ago

Benefits

Free parking
Annual leave
Company pension
Employee discount
Life insurance
Sick pay
On-site parking

Qualifications

Software troubleshooting
Customer service
IT support
Communication skills

Full job description

Based at our contemporary head office and distribution centre on the outskirts of Preston, James Hall & Co. Ltd. have been established for over 150 years proudly serving communities across the north of England as supplier and distributor to over 450 SPAR stores.

We are proud to be one of the biggest employers in Lancashire with over 4000 colleagues who represent our core values of passion, enterprise, and family every single day.

Contract Type: Permanent
Hours of work: 39 hours per week over 4 days, between the hours of 6.00am and 6.30pm and includes around 1 full weekend in 6 (6.00am to 4.30pm)
Location: Office based - James Hall & Co. Ltd, SPAR Distribution Centre, Bowland View, Preston, PR2 5QT

About the Role
We have an exciting opportunity to become part of our in-house team of Customer Support & IT Advisors here at James Hall & Co. As a key member of our Customer Support Hub, you’ll handle a blend of customer service and IT-related queries. You’ll ensure smooth operations by resolving customer issues, troubleshooting technical problems, and maintaining high service standards for our network of around 450 SPAR stores.

Here’s What You Can Expect to be Doing

Providing first-line support for customer queries: Addressing a range of issues from general service enquiries to IT support, including till problems, software issues, and network outages.
Collaborating with IT specialists: Liaising with the wider IT department for complex technical issues and following escalation processes to ensure timely resolution.
Communicating effectively: Engaging with customers and internal teams through email, Microsoft Teams, telephone, and face-to-face interactions.
Managing and documenting incidents: Accurately recording and overseeing incidents while coordinating with internal and third-party teams for swift resolution.
Contributing to excellent customer service: Upholding our company's reputation through your commitment to quality service and technical proficiency.
Taking personal responsibility: Proactively managing tasks, following through on commitments, and seeking solutions independently rather than waiting for direction.

A Few Things About You
We're seeking individuals with a passion for both customer service and IT support. While prior experience in a contact centre or IT support environment is preferred, we particularly value the following attributes:

Customer Service Excellence: A proven track record in delivering high-quality customer service, with the ability to manage customer expectations and resolve issues effectively.
IT Support Experience: Strong understanding of troubleshooting hardware, software, and network issues.
Excellent communication skills: Both verbal and written, with the ability to explain technical issues clearly and effectively.
Problem-solving abilities: A proactive approach to addressing customer issues and a keen eye for detail.
Adaptability: Ability to thrive in a fast-paced, dynamic environment and work effectively under pressure

Why Join Us?
James Hall & Co. Ltd. have one simple vison: to still be in business in another 50 years!
To make this vision possible we need the best talent to join us on our journey. We are a family company and believe that if we look after our people, they will look after us.

Loyalty Pay - Celebrate your work anniversary with a little extra! You’ll earn an additional £0.25 per hour over the financial year, with the hourly amount increasing the longer you stay with us. Your total is paid as a lump sum in the month following your anniversary.
20% Staff Discount - Enjoy 20% off your shopping in our company-owned SPAR stores — perfect for those everyday essentials and treats.
Annual Leave- Start with a generous 30 days of annual leave, inclusive of Bank Holidays. Entitlement increases with length of service, rewarding your continued commitment.
Health & Wellbeing - All colleagues can access our on-site registered nurses and physiotherapist at Bowland View for confidential support. We also run a year-round programme of health and wellbeing initiatives covering physical, mental, and lifestyle topics.
Company Sick Pay - We offer a Company Sick Pay scheme to support you during periods of ill health, providing peace of mind when you need it most.
Pension & Life Insurance - You will be enrolled into the Nest pension scheme. After two years of service, you will also receive life insurance cover, offering added security for you and your loved ones.
Free Onsite Parking - All colleagues have access to free onsite parking, making your commute more convenient and cost-effective.
Learning & Development - Whether you're looking to build your career or gain new skills, our in-house team will support you with fully funded, accredited training and industry-recognised qualifications.
Grocery Aid Support - Access free, confidential, 24/7 support through Grocery Aid — offering expert advice and help on everything from mental health and financial concerns to legal issues and family support.

For more information about us and the benefits we offer, please head over to our careers page.

Please note if we receive a high number of applicants, we may close the advert early. We advise interested candidates to submit their applications promptly to avoid disappointment.

Quick apply

Refine Your Search

support staff jobs in longridge, lan

Customer Support & IT Advisor

Recruitment & Onboarding Advisor

Community Support Worker

Teaching Assistant – SEN Team

Support Worker

Scheduling Clerical Assistant - Day work 08.00am - 16.00pm

Activities Coordinator - Care Home

Receptionist/Administrator

Learning Support Assistant

Concierge Officer

SPAR Bluebell Way - Retail Assistant

Female Support Worker

TEACHING ASSISTANT LEVEL 2B

Support Worker

TEACHING ASSISTANT LEVEL 3

Compliance Officer

TEACHING ASSISTANT LEVEL 1

Care Assistant (Days)

Purchase Ledger Administrator - James Hall & Co.

Health Care Assistant (Sorry, we cannot offer sponsorship)

I want to receive the latest job alerts for support staff in longridge, lan

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