Front of house & administration assistant Work, Jobs in Longworth, Oxf (with Salaries)

Front Office Assistant
Best Western Reading, Calcot —Calcot
- £12.71 an hour
- Full-time
- Bilingual
- English
- Hotel
- Health & wellbeing programme
- Employee discount
Quick apply

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Front Office Assistant

Best Western Reading, Calcot
Calcot

Quick apply

Job details

Full-time
£12.71 an hour

Benefits

Health & wellbeing programme
Employee discount
On-site parking

Qualifications

Bilingual
English
Front desk
Guest services
Communication skills
Hotel experience

Full job description

Company Overview

Best Western Calcot Hotel is a welcoming establishment located just outside Reading City Centre. We pride ourselves on providing exceptional hospitality and memorable experiences for our guests, supported by a dedicated team committed to excellence.
Summary

We are seeking a Front Office Assistant to join our dynamic team at Best Western Calcot Hotel in Reading. This role is vital in ensuring our guests receive outstanding service from check-in to check-out, reflecting our commitment to hospitality excellence.
Responsibilities

Greet and assist guests with warmth and professionalism.
Manage check-in and check-out procedures efficiently.
Handle guest inquiries and resolve issues promptly.
Coordinate with housekeeping and maintenance teams to ensure guest satisfaction.
Maintain accurate records of reservations and guest information.
Promote hotel services and amenities to enhance guest experience.
Support team members in daily front desk operations.
Qualifications
Proven experience in hotel reception or guest services.
Excellent communication skills in English; proficiency in additional languages is a plus.
Strong interpersonal skills with a friendly, professional demeanor.
Ability to multitask and remain calm under pressure.
Knowledge of hotel management software is preferred.
Bilingual abilities are highly desirable.
A proactive attitude and team spirit are essential.
Call-To-Action

If you are passionate about delivering exceptional guest experiences and thrive in a vibrant hospitality environment, we invite you to embark on this rewarding journey with us. Join Best Western Calcot Hotel today and help create memorable stays for our guests!

Pay: £12.71 per hour

Benefits:

Employee discount
Health & wellbeing programme
On-site parking

Work Location: In person

Quick apply

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Front Office Assistant

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