Customer care coordinator Work, Jobs in Lostock, Gtm (with Salaries)

Service Coordinator
Woodley Equipment Company Ltd —Bolton
- From £25,272 a year
- Part-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Annual leave
Quick apply
13d
Customer Care Coordinator
Public Library of Science —Manchester
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Business Support & Commercial Coordinator
Parsch UK —Chorley
- £15,190 - £17,722 a year
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Social media management
- Free parking
- Health & wellbeing programme
Quick apply
8d
Sales Coordinator
Resapol —Leigh
- £30,000 a year
- Full-time
- Sales
- Customer service
- IT
- Free parking
Quick apply
8d
Service & Transport Co-Ordinator
Ainscough Environmental Services Ltd —Manchester
- £28,500 - £33,000 a year
- Full-time
- Driving
- Organisational skills
- In-person
- Free parking
Quick apply
14d
Support Office Coordinator
Mellors Catering Services Limited —Skelmersdale
- £26,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Experienced Dental Receptionist/Patient Care Co-ordinator
Beaumont Dental —Salford
- From £13 an hour
- Full-time
- Customer service
- Patient care
- Organisational skills
- Free parking
- Employee discount
Quick apply
Reservations & Sales Coordinator
The Hunters at Walton Park —Preston
- Up to £12.71 an hour
- Part-time
- Hospitality
- Sales
- Customer service
- Free parking
- Employee discount
Quick apply
Customer Relations Coordinator
Johnson Controls —Manchester
- Full-time
- Customer service
- Communication skills
- Time management
- Free parking
- Annual leave
Customer Service Coordinator
Johnson Controls —Manchester
- Full-time
- Hybrid work
- Customer service
- Maintenance
- Communication skills
- Free parking
- Annual leave
12d
Service Coordinator
DTS UK Machine Tools —Chorley
- £16,000 - £28,000 a year
- Full-time
- Customer service
- Maintenance
- English
Quick apply
14d
Care Coordinator (Administrator)
HCRG Care Group —Preston
- £24,937 a year
- Customer service
- Driving
- Travel
- Employee discount
Quick apply
12d
Care Co ordinator/Admin
Voyage Care —Preston
- £29,698.50 a year
- Customer service
- Computer literacy
- Microsoft Office
- Employee discount
Customer Planning Coordinator
GXO Logistics —Warrington
- £27,000 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Customer Services Order fulfilment Coordinator
Apollo Scientific —Manchester
- £25,728 - £26,728 a year
- Full-time
- Oracle
- Microsoft Outlook
- Customer service
- Free parking
- Flexitime
Quick apply
7d
Mortgage Support Coordinator - Full Training Provided
Express Mortgage Services —Wigan
- From £26,106 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Free parking
- Annual leave
Quick apply
10d
Customer Quality and Compliance Coordinator
Pinnacle Group —Liverpool
- £26,227.50 a year
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
11d
Client Services Coordinator
Johnson Controls —Manchester
- Full-time
- Customer service
- Salesforce
- Organisational skills
- Free parking
- Annual leave
7d
Reactive Helpdesk Coordinator
Taylored Facilities Management Ltd —Liverpool
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Maintenance
- Microsoft Office
- Free parking
Quick apply
5d
Sales Coordinator
ENERGYSMART NATIONWIDE LTD —Burnley
- £27,000 a year
- Full-time
- CRM software
- Sales
- Customer service
Quick apply

I want to receive the latest job alerts for customer care coordinator in lostock, gtm

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer care coordinator jobs near lostock, gtm

Service Coordinator

Woodley Equipment Company Ltd
Bolton

Quick apply

Job details

Permanent | Part-time
From £25,272 a year
13 days ago

Benefits

Free parking
Casual dress
Annual leave
Company pension
Company events
Employee discount
Sick pay
On-site parking

Qualifications

Sage
Customer service
Microsoft Office
Organisational skills
IT
Communication skills

Full job description

ABOUT THE ROLE

Woodley Equipment Company Ltd, a market-leading supplier of specialist laboratory equipment, diagnostic and critical care products to the veterinary industry worldwide, has an exciting opportunity for a part-time Service Coordinator. The role is for 15 hours per week, worked over 4 days, with working hours to be agreed within our opening hours of Monday to Friday, 9.00am to 5.00pm.

Reporting directly to the Service Manager, the role will ideally suit someone who has relevant previous experience and is looking to join a growing business that can offer job stability and development.

Working in our Service Department, you will provide support to a dedicated and busy in-house service team that undertakes preventative maintenance and repairs to our customers' analysers and our own rental analysers. You will also provide day-to-day support to the Lead Service Coordinator, helping to ensure the smooth and efficient running of the Service Department.

Your duties will include liaising with customers and couriers to arrange collection and return of equipment for repair or on-loan; ensuring that all service agreement records within our customer database are accurate; administer and develop the service agreements renewal process. You will act as first point of contact for customers wanting to arrange a service, repair or asking for a progress update. You will also ensure that all rental equipment is serviced as appropriate.

This role requires applicants to be able to handle a high and varied workload with efficiency and accuracy, both over the phone and via e-mail. You must be highly organised and be able to work in a busy environment.

KEY RESPONSIBILITIES

Creating work tickets for all repairs and service activity planned, ensuring the ticket is updated as the equipment arrives and progresses through the service department until the eventual return to the customer.
Scheduling annual service of customers equipment from creating the work ticket, liaising with the customer, arranging collection of the equipment, providing loan equipment if required, maintaining updates on progress by service engineers to arranging return of equipment to customer and collection of loan equipment supplied to ensuring all paperwork and invoicing are completed correctly
Managing our loan and rental analyser programmes, ensuring their location and status is known at all times.
Working closely with the service engineers and assistant service manager to ensure smooth operation of the service department.
Day to day administration for the service department
Maintaining information on the company’s customer relationship database
Generating delivery notes and invoices for service work undertaken in Sage 200
Assisting customers with a variety of questions relating to products, orders and costs

KEY SKILLS

Excellent customer service and communication skills
Good interpersonal skills
Excellent organisational skills
Process driven
An eye for detail, and good numerical ability
Able to be flexible and readjust plans, able to prioritise work
Excellent IT skills – you must be confident using MS Office applications and be able to learn to use our bespoke customer relationship database and invoicing software.

THE PERSON

You must have experience in a similar service department/administration/customer service role.

It is essential that you are capable and confident on computers and able to use MS Office applications, using Excel frequently, Sage accounts and the company customer relationship database with excellent attention to detail.

You must have the capacity to work with colleagues at all levels, as part of a team and on your own initiative whilst maintaining a team approach.

Full training will be provided for the successful candidate. In addition to a competitive salary, we offer the following benefits

22 days annual leave, increases to 25 after 5 years of service
free onsite parking
eye care vouchers
company sick pay
paid medical appointments
workplace pension
company social events
general office dress / smart casual
employee discount scheme
length of service recognition

Pay: From £25,272.00 per year

Benefits:

Casual dress
Company events
Company pension
Employee discount
Free parking
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

customer care coordinator jobs in lostock, gtm

Service Coordinator