Floor manager Work, Jobs in Lostock, Gtm (with Salaries)

Head of Customer Experience
Imagine That! Wigan —Wigan
- £35,000 - £40,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
Quick apply
3d
Receptionist
LAH Property Marketing —Manchester
- £28,509 a year
- Full-time
- Microsoft Office
- Front desk
- Communication skills
- Referral programme
Quick apply
General Manager – Heywood
Lineage Logistics —Heywood
- Full-time
- Leadership
- Communication skills
- Annual leave
Quick apply
12d
Content creator
Ox Resin Ltd —Manchester
- £25,000 - £40,000 a year
- Part-time
- Hybrid work
- Driving
- In-person
- Free parking
Quick apply
6d
Casino Operations Manager
Grosvenor Casinos —Bolton
- £37,000 - £41,000 a year
- Weekend availability
- Management
- In-person
- Leadership
Quick apply
11d
Casino Manager
Grosvenor Casinos —Bolton
- £34,000 - £37,000 a year
- Weekend availability
- Management
- In-person
Quick apply
11d
Team Leader
Kraft Heinz Company —Wigan
Deputy Manager - Residential Care
Evermore Care —Coppull
- £40,000 a year
- Full-time
- Leadership
- Annual leave
- Referral programme
Quick apply
10d
Retail Store Manager
Baby Loves —Wilmslow
- £28,000 - £45,000 a year
- Full-time
- Management
- Sales
- Customer service
- Store discount
- Employee discount
Quick apply
14d
Club Experience Assistant
Total Fitness —Manchester
- Up to £12.71 an hour
- Part-time
- Hospitality
- In-person
- Employee assistance programme
- Employee discount
Quick apply
4d
Floor Supervisor
Gladstone Barber & Bistro —Stalybridge
- £22,000 - £24,000 a year
- Full-time
- Hospitality
- English
- Mentoring
- Employee discount
Quick apply
Visual Merchandiser Stradivarius
INDITEX —Manchester
- Weekend availability
- Merchandising
- Employee discount
- Referral programme
Quick apply
Sales - Sales Advisor - UK
New Look —Wigan
- Part-time
- Microsoft Word
Branch Manager
Ucan Car Credit —Hyde
- £42,000 a year
- Full-time
- Management
- Sales
- Driving
Quick apply
14d
Merchandiser - Wigan
Smiths News —Wigan
- £12.71 - £14.24 an hour
- Part-time
- Merchandising
- Communication skills
- Annual leave
Casino Slots Manager
The Rank Group —Bolton
- Weekend availability
- Management
- Leadership
- Communication skills
Quick apply
Supervisor
Belstaff —Manchester
Quick apply
Deputy Manager - Bershka Trafford Centre Manchester
INDITEX —Manchester
- Full-time
- Leadership
- Employee discount
Quick apply
ZARA LIVERPOOL VISUAL COMMERCIAL MANAGER
INDITEX —Liverpool
- Full-time
- Customer service
- Merchandising
- Analysis skills
- Employee discount
- Referral programme
Quick apply
11d
Manager Designate - Manchester
Chisholm Hunter Ltd —Manchester
- £30,000 a year
- Full-time
- Management
- Employee discount
Quick apply

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Head of Customer Experience

Imagine That! Wigan
Wigan

Quick apply

Job details

Full-time
£35,000 - £40,000 a year
3 days ago

Qualifications

Hospitality
Management
Customer service
First Aid Certification
Continuous improvement
Leadership

Full job description

Overview
As Head of Customer Experience, you will lead the day-to-day running of the venue, ensuring exceptional standards across customer service, operations, team performance, health and safety, and commercial delivery.

You will be responsible for creating a welcoming, engaging and memorable experience for every guest whilst ensuring the attraction operates efficiently, safely and profitably.

This is a hands-on leadership role, ideal for someone who enjoys being visible on the floor, supporting teams and driving continuous improvement.

Visitor Experience

Lead and champion an outstanding visitor experience throughout the attraction.
Monitor customer feedback and implement improvements to enhance guest satisfaction.
Ensure all areas are clean, engaging, welcoming and operating to the highest standards.
Resolve customer concerns professionally and effectively.
Create a culture where exceptional customer service is at the heart of everything we do.
Oversee the daily operation of the attraction, ensuring smooth and efficient running.
Manage staffing levels and rota planning to meet business needs.
Drive operational performance and efficiency across all departments.
Ensure all opening and closing procedures are completed correctly.
Support the delivery of special events, school visits and seasonal activities.

Team Leadership

Recruit, train, develop and inspire a high-performing team.
Conduct regular one-to-ones and performance reviews.
Create a positive, energetic and supportive working environment.
Coach managers and supervisors to deliver excellent leadership throughout the venue.
Promote a culture of accountability, teamwork and continuous improvement.

Health & Safety

Ensure full compliance with all health and safety policies and procedures.
Maintain high standards of risk management and safeguarding.
Conduct regular venue inspections and audits.

About You

We're looking for an experienced operational leader who is passionate about customer experience and enjoys working in a fast-paced visitor attraction environment.

Essential

Previous experience in an Operations Manager, General Manager, Visitor Experience Manager or similar leadership role.
Strong people management and team development experience.
Excellent customer service and complaint resolution skills.
Experience managing operational performance and KPIs.
Strong organisational and problem-solving abilities.
Confident decision-maker with the ability to remain calm under pressure.
Flexibility to work weekends, bank holidays and school holidays. (Must be committed to one day at the weekend)

Desirable

Experience within visitor attractions, leisure, hospitality, family entertainment, tourism or retail.
Health & Safety qualification.
First Aid qualification.

If you're passionate about delivering exceptional guest experiences, leading successful teams and helping create magical memories for families, we'd love to hear from you.

Applications with a cover letter will be considered first

Job Type: Full-time

Pay: £35,000.00-£40,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

floor manager jobs in lostock, gtm

Head of Customer Experience

Receptionist

General Manager – Heywood

Content creator

Casino Operations Manager

Casino Manager

Team Leader

Deputy Manager - Residential Care

Retail Store Manager

Club Experience Assistant

Floor Supervisor

Visual Merchandiser Stradivarius

Sales - Sales Advisor - UK

Branch Manager

Merchandiser - Wigan

Casino Slots Manager

Supervisor

Deputy Manager - Bershka Trafford Centre Manchester

ZARA LIVERPOOL VISUAL COMMERCIAL MANAGER

Manager Designate - Manchester

I want to receive the latest job alerts for floor manager in lostock, gtm

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