Project coordinator Work, Jobs in Loughton, Ess (with Salaries)

Administrator - Program & Project Management
HCLTech —London
- PMP
- Analysis skills
- Communication skills
5d
Project Coordinator
Comex 2000 UK Ltd —Brentwood
- Microsoft Office
- Organisational skills
Quick apply
Technical Sales Support (Project Coordination)
Reconomy Connect —Waltham Abbey
- Full-time
- CRM software
- Organisational skills
- In-person
- Store discount
- Employee assistance programme
12d
Project Aconex Administrator
Avondale Construction Ltd —London
- £17.50 an hour
- Microsoft Word
- Microsoft Outlook
- Administrative experience
Quick apply
9d
Project Coordinator
CapelManorCollege —Enfield
- £20,992 - £44,394 a year
- Continuous improvement
- Recruiting
- Organisational skills
- Annual leave
4d
Project Coordinator
Osprey Charging Network —London
- £28,000 - £32,000 a year
- Hybrid work
- Salesforce
- Engineering
- Microsoft Office
- Annual leave
Quick apply
13d
Project Coordinator
EMJ —London
- £30,000 a year
- Monday to Friday
- Hybrid work
- Communication skills
Quick apply
Project Coordinator, Matterport - London
CoStar Group —London
- Full-time
- Bachelor's degree
- Continuous improvement
- No degree
- Annual leave
Insurance Works Administrator / Project Coordinator
Stanley James projects —Ingatestone
- £14 - £17 an hour
- Part-time
- Hybrid work
- Microsoft Outlook
- Maintenance
- Construction experience
Quick apply
11d
Project Support Officer
London Fire Brigade —London
- £43,636 - £49,961 a year
- Hybrid work
- Human resources
- Recruiting
- Employee discount
9d
Project Coordinator - Hemel Hempstead
Learnd —Hemel Hempstead
- Full-time
- Microsoft Outlook
- Administrative experience
- Organisational skills
- Employee assistance programme
Program Coordinator – Global Health Policy
Center for Global Development —London
- £32,550 a year
- Full-time
- Microsoft Powerpoint
- CRM software
- Bachelor's degree
3d
Senior Project Logistics Coordinator
CEVALogistics —London
- Full-time
- Customer service
- Travel
- Annual leave
- Employee discount
Project Coordinator / Team Administrator
ZHA —London
- Microsoft Powerpoint
- Microsoft Outlook
- Contracts
Project Co-ordinator
MCI Group —London
- Computer literacy
- English
- Travel
Project Coordinator
One Retail Group —London
- Hybrid work
- Communication skills
12d
Projects Coordinator
Indesign Bathrooms —Richmond
- £15.00 - £17.50 an hour
- Part-time
- In-person
- Communication skills
Quick apply
Project Coordinator
Air Apps —London
- £80,000 - £100,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Life insurance
Operations Coordinator (Ignite Programme) - London
George P. Johnson UK —London
- Full-time
- AI
- Communication skills
3d
Project Support Officer
XPS Pensions Group —London
- Full-time
- Microsoft Office
- Presentation skills
- Organisational skills
- Employee discount
- Referral programme
11d

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Administrator - Program & Project Management

HCLTech -
London

Apply Now

Job details

5 days ago

Qualifications

ITIL Certification
Resource allocation planning
PMP
Procurement
Mentoring junior staff
IT service management
Ticket management
Microsoft Office Suite
Technical support
Analysis skills
Quality assurance
Supply chain management
Ticket management systems
Project management methodology
Customer support
Customer interaction
Root cause analysis
Communication skills
Internal quality assurance

Full job description

City Of London, England
Job Summary
The Project Executive in Support & Operations plays a critical role in ensuring exceptional customer service and operational efficiency. This position is responsible for independently resolving service tickets, providing on-call support, and conducting root cause analyses to enhance customer satisfaction while adhering to quality standards and regulatory requirements.
Key Responsibilities
1. Ensure adherence to quality standards, regulatory requirements, and company policies while managing support operations and project execution.
2. Provide effective on-call support for escalated issues, conducting thorough root cause analyses to identify and resolve underlying problems.
3. Manage knowledge base updates and contribute to value-adding activities, including training new team members and coaching analysts to improve team performance.
4. Independently resolve service tickets within the agreed Service Level Agreements (SLA) for ticket volume and response time, ensuring timely resolutions.
5. Foster a positive customer experience by aiming for First Call Resolution and minimizing rejected resolutions or reopened cases, thereby enhancing overall customer satisfaction (CSAT).
6. Strong understanding of project management principles and methodologies in a support context.
7. Proficiency in DMO tools and technologies for effective ticket management and operational support.
8. Excellent analytical and problem-solving skills to conduct root cause analysis and drive continuous improvement.
9. Familiarity with customer service best practices and a commitment to delivering an exceptional customer experience.
10. Involve in customer financial deliverables & operational hygiene including onboarding & Offboarding, Life cycle management of Projects/Customer.
11. Enabling Internal and external financial audits conducted on the module including historical cases.
Skill Requirements
1. Strong understanding of project management principles and methodologies in a support context.
2. Proficiency in DMO tools and technologies for effective ticket management and operational support.
3. Excellent analytical and problem-solving skills to conduct root cause analysis and drive continuous improvement.
4. Familiarity with customer service best practices and a commitment to delivering an exceptional customer experience.
5. Resource Management System to perform allocation & Delimitation of resources.
6. Recruitment Requisition tools & Process.
7. Proficiency Required in Procurement process such as Lifecycle management of a Project, Customer Onboarding & Offboarding, Billing management Systems & process, Customer service best practices and commitment to exceptional delivery.
8. Basic is needed in MIS reporting, Audit & quality management, Stakeholder & SLA Management.
9. Understand the contracting terminology for Field Services in the IT Infra domain.

Other Requirements
1. Optional But Valuable Certifications: Project Management Professional (Pmp), Itil Foundation, Or Similar.
2. MS Office knowledge
3. Excellent Communication Skill & Analytical skills
4. Understanding of current IT Project Methodologies
5. Supply Chain management function for an IT Infrastructure services Provider Company
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Refine Your Search

project coordinator jobs in loughton, ess

Administrator - Program & Project Management

Project Coordinator

Technical Sales Support (Project Coordination)

Project Aconex Administrator

Project Coordinator

Project Coordinator

Project Coordinator

Project Coordinator, Matterport - London

Insurance Works Administrator / Project Coordinator

Project Support Officer

Project Coordinator - Hemel Hempstead

Program Coordinator – Global Health Policy

Senior Project Logistics Coordinator

Project Coordinator / Team Administrator

Project Co-ordinator

Project Coordinator

Projects Coordinator

Project Coordinator

Operations Coordinator (Ignite Programme) - London

Project Support Officer

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