Food service worker Work, Jobs in Luncarty, Pkn (with Salaries)

Office Supervisor
apetito —Perth
- £14.94 an hour
- Full-time
- CRM software
- English
- Training & development
- Employee discount
3d
Food & Beverage Supervisor
Apex Hotels Ltd —Dundee
- £13.65 an hour
- Part-time
- Bar
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Hospitality Assistant
Aramark —Dundee
- Weekend availability
- Hospitality
- Cleaning
- Café
- Employee discount
1h
Commis Chef
Apex Hotels Ltd —Dundee
- £13.45 an hour
- Full-time
- Serving
- Bar
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
13d
Food and Beverage Assistant
Moness Resort —Aberfeldy
- £13.45 an hour
- Full-time
- Hotel
- Restaurant
- Resort
- Free parking
- Employee discount
Quick apply
Catering Services Manager
NHS Scotland —Dundee
- £43,231 - £52,679 a year
- Project management
- Budgeting
- Leadership
6d
Restaurant & Bars Manager
Monogram Collective —Pitlochry
- Full-time
- Bar
- Hotel
- Restaurant
- Employee assistance programme
- Employee discount
Quick apply
Kitchen Porter
Taymouth Castle —Aberfeldy
- Full-time
- Hotel
- Resort
- Employee assistance programme
Quick apply
Casual Kitchen Assistant
Monogram Collective —Pitlochry
- Full-time
- Hotel
Quick apply
Chef
Aramark —Dundee
- £13.50 an hour
- Weekend availability
- Time management
2d
Business Development Manager
Fusion Spice Enterprise LTD —Dundee
- Up to £39,200 a year
- Full-time
- Hospitality
- Sales
- Customer service
Quick apply
Breakfast Chef
Monogram Collective —Pitlochry
- Full-time
- Hotel
- Kitchen experience
- Employee assistance programme
- Employee discount
Quick apply
Commis Chef
Taymouth Castle —Aberfeldy
- Full-time
- Culinary experience
- Communication skills
- Resort
- Employee assistance programme
Quick apply
Bartender
Monogram Collective —Pitlochry
- Full-time
- Bar
- Hotel
- Restaurant
- Employee assistance programme
- Employee discount
Quick apply
Restaurant & Bars Supervisor
Monogram Collective —Pitlochry
- Full-time
- Bar
- Management
- Sales
- Employee assistance programme
- Employee discount
Quick apply
14d
Chef de Partie
Moness Resort —Aberfeldy
- £32,000 - £34,000 a year
- Full-time
- Bar
- Cooking
- Resort
- Free parking
- Employee discount
Quick apply

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Office Supervisor

apetito -
Perth

Apply Now

Job details

Permanent | Full-time
£14.94 an hour
3 days ago

Benefits

Company pension
Employee discount

Qualifications

CRM software
Field marketing
Customer communication
Outbound sales
Customer relationship building
Customer retention
Stakeholder liaison
GCSE
Coaching
Client communication
English
Performance management
Retail team management
Customer interaction
Outbound calling
Office management
Training & development
Networking
Telemarketing
Leadership
Team motivation leadership
Negotiation
Customer acquisition
Retail sales
Rota coordination

Full job description

Overview:

The new Office Supervisor, for our Wiltshire Farm Foods territory covering Perth & Kinross, must be passionate and have the energy and commitment to support the Retail Sales and Operations Manager to create an exemplar of outstanding performance in customer service and sales.

As Office Supervisor you'll supervise the office based team to deliver exceptional service to our customers via phone and and email. Customer service and empathy for the needs of our predominately elderly customers is at the heart of what we do and you'll need to be part of living those values.

The Wiltshire Farm Foods network is actively supported with national marketing, including television, national press and direct mail marketing campaigns. You can also tap into our support from our Wiltshire Head Office.

This role is based at our offices/depot in Perth.

£14.94 per hour + bonus + benefits

Who we are:

Wiltshire Farm Foods, part of the apetito group, is the UK’s largest ready-meal supplier, cooking and delivering over 330 different delicious frozen ready meals across the UK primarily to the elderly, their family members and healthcare professionals.

We're dedicated to making a real difference to our customers' lives, by bringing sunshine to their doors through our commitment to provide good old-fashioned service.

Our intense pride drives us to continuously innovate and improve, ensuring our products and service exceed our customers' needs.

This is all whilst being an ethical and sustainable organisation that believes in doing the right thing.

Responsibilities:

Supervise the office based teams to ensure all office tasks are completed accurately and on time.
Engage with the team and ensure all targets are being met.
Monitor performance, Coach and support team members where required.
Maintain dialogue with the Depot Operations Manager to ensure you are all working towards the company strategy and maximising all opportunities.
Ensure Dynamics CRM is being used productively to grow the customer base.
Manage the office team’s rotas and holidays and arrange cover where needed.
Liaise with the Retail operations manager and Depot Operations Manager to highlight concerns or success.

Additionally, to support the office team to:

Improve KPI performance e.g.

- New customer acquisition
- Prospect conversion
- Customer retention
- Sales and Growth

Maximise the potential of our CRM (Customer Relationship Management) system.

- Inbound / outbound calls
- Marketing letters
- Team training

Create an exemplar with pace & urgency:

- Exemplary customer service
- Local marketing best practice
- High operational standards, including Health & Safety and Audit Compliance
- Ensure execution is outstanding

Professional standards

- Manage internal and external communication with apetito and franchisees.

About you:

Essential:

Good Leadership potential, with the ability to supervise and motivate your team
Experience of people engagement / leading a team of up to 5 people.
Passion, energy, and commitment
Ambition to succeed
Empathy to deal with our customers
Ability to effectively promote WFF
Willingness to be ‘hands on’ and support the team in carrying out their roles e.g. tele-sales and field marketing.
Networking skills – ability to work well with colleagues and franchisees
GCSE English and Maths - Good understanding of written & oral English

Desirable:

Experience of the elderly market - an empathy for our customers
Retail, care or franchising experience

Personal Qualities:

Essential:

Leading and Supervising
Working with people
Demonstrates an interest in and understanding of others
Adapts to the team and builds team spirit
Persuading and Influencing
Makes a strong personal impression on others
Gains clear agreement and commitment from others by persuading, convincing and negotiating
Relating and Networking
Establishes good relationships with customers and staff.
Delivering results and meeting customer expectations
Focuses on customer needs and satisfaction
Sets high standards for quality and quantity

This role is not eligible for sponsorship under the skilled worker route as it does not meet the minimum requirements set out under the UK Immigration Rules.

Company Benefits:

Competitive salary – accredited Living Wage employer
33 days holiday per year, including bank holidays (which are considered a normal working day)
Option to purchase up to 5 additional days holiday per year
Discretionary annual bonus scheme
Pension scheme - employer matched contributions up to 4%
Life assurance scheme worth at least 1x annual salary
Free turkey or voucher at Christmas
apetito perks scheme including salary sacrifice options and retail discounts

Our Values:

As a family-owned business, we take great pride in being a company that makes a real difference and is dedicated to creating outstanding meals to be proud of.

We develop a range of products designed to enhance health and well-being for all our customers.

We are driven by a passion for service and dedicated to feeding some of the UK’s most vulnerable people.

We proudly support British food and farming, focusing on using the best ethical and sustainable produce in alignment with our goal to reach Net Zero by 2040.

Our ethical standards are recognised by the ETI and we are an accredited Living Wage employer.
Learn more about apetito’s commitment to a more sustainable future.

We embrace inclusion, empowering individuals from diverse backgrounds.

Our commitment to making a real difference extends to customers, communities, and staff and we're on a mission to build an inclusive workplace where everyone reaches their full potential.

Apply Now

Refine Your Search

food service worker jobs in luncarty, pkn

Office Supervisor

Food & Beverage Supervisor

Hospitality Assistant

Commis Chef

Food and Beverage Assistant

Catering Services Manager

Restaurant & Bars Manager

Kitchen Porter

Casual Kitchen Assistant

Chef

Business Development Manager

Breakfast Chef

Commis Chef

Bartender

Restaurant & Bars Supervisor

Chef de Partie

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