Client services Work, Jobs in Luton, Bdf (with Salaries)

Helpdesk Agent (Full Time Office Working inc weekends)
Ostara Systems —Milton Keynes
- £26,000 a year
- Weekend availability
- Microsoft Word
- Communication skills
Stocktaker - Luton
nGeneration —Luton
- £26,500 - £28,500 a year
- Weekend availability
- Hospitality
- Bar
- Customer service
Quick apply
Customer Service Representative
FIS Global —Milton Keynes
- Full-time
- Computer literacy
- English
- Computer skills
- Free parking
- Paid training
Cleaning and Clearance team member (Part Time)
The Specialist Cleaning Group —Dunstable
- £12.71 - £16.00 an hour
- Part-time
- Driving
- Time management
- Paid training
- Annual leave
Quick apply
8d
School Cleaning Supervisor / Cleaner
RAPID CLEAN —Dunstable
- £13.50 an hour
- Temporary
- In-person
- School
- Time management
Quick apply
12d
School Cleaning Operative / Cleaner
RAPID CLEAN —Dunstable
- £13.10 an hour
- Temporary
- In-person
- School
- Time management
Quick apply
12d
IT Administrator
Form IT Solutions —Luton
- £25,420 - £26,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Outlook
- Free parking
Quick apply
7d
Client Scheduler / Administrator (3 month contract)
Kiwa —Dunstable
- Full-time
- Organisational skills
- Communication skills
- Annual leave
[Belmont and Knott Ltd.] International Trading Assistant
Belmont and Knott Ltd. —Stevenage
- From £32,000 a year
- 8 hour shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
14d
Operational Executive
The Hertswell Clinic —Harpenden
- From £18 an hour
- Part-time
- Hybrid work
- Computer literacy
- Research
- Business development
- Free parking
Quick apply
Catering Assistant
Aspens —Luton
- £12.71 an hour
- No weekends
- Customer service
- School
Fraud Analyst
FIS Global —Milton Keynes
- £12.71 an hour
- Full-time
- Computer literacy
- Data analysis skills
- Organisational skills
- Free parking
- Paid training
Helpdesk Agent - 11:30 - 20:30 office based including weekend work
Ostara Systems —Milton Keynes
- £26,208 a year
- Weekend availability
- Microsoft Word
- Communication skills
Sales Advisor
Hawes & Curtis —Milton Keynes
- £13 an hour
- Full-time
- Customer service
- In-person
- Communication skills
Quick apply
Retail Customer Assistant at Nineteen38 Coffee Morton House in Luton - 25 hours
Royal Voluntary Service —Luton
- £12.71 an hour
- Weekend availability
- Serving
- Administrative experience
- POS
- Employee assistance programme
- Sick pay
Veterinary Care Assistant
Vets for Pets —Luton
- Part-time
- Patient care
- Front desk
- Cleaning
9d
Operations Support Coordinator
M&S Water Services (Utilities) Limited —Luton
- £13.45 - £14.50 an hour
- Full-time
- Microsoft Word
- Contracts
- In-person
Quick apply
Trainee European Import Operator
Simarco —Bedford
- Full-time
- Computer literacy
- Data entry
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Field Interviewer - Milton Keynes
the National Centre for Social Research —Milton Keynes
- £15.12 an hour
- Part-time
- Hybrid work
- Computer literacy
- English
- Research
- Annual leave
Quick apply
Front of House Receptionist - MFS & RUK
BidvestNoonan —Rickmansworth
- £15.87 an hour
- Part-time
- Front desk
- Communication skills
- Annual leave
Quick apply

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Helpdesk Agent (Full Time Office Working inc weekends)

Ostara Systems -
Milton Keynes

Apply Now

Job details

Full-time
£26,000 a year

Benefits

Company pension

Qualifications

Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
Stakeholder liaison
Internal department liaison
Microsoft Office Suite
Customer support
Customer interaction
Communication skills

Full job description

An excellent opportunity has arisen for a Contact Centre Advisor to join a leading company within the Maintenance and Facilities Management environment. The successful candidate will be at the start of the Customers journey using their excellent customer service skills to identify the customers requirements at their point of initial contact. Our advisors are pivotal in making it the best and easiest customer experience, exhibiting the company values at all times.

As an advisor you will work in an engaging environment supported by leaders who have your personal development at heart helping you become the best version of yourself, they work hard however in return we also strive to acknowledge and recognise their teams for going over and above in their day to day duties.

The ideal candidate must be able to deliver support via the telephone in the following key areas:

Support to Maintenance Contractors and Customers using a proprietary software system

The successful candidate will also be able to:

Deal with customer calls, managing their expectations and resolving any issues they report ensuring a right first-time resolution
Manage their own work flow and administrative tasks in line with client SLAs
Maintain up to date records in the proprietary software system, enabling accurate management information to be available for reporting and accounting purposes.
Communicate both internally and externally with emphasis on a pro-active service delivery
To take ownership and responsibility for all enquiries presented to the Contact Centre, identifying customers needs and using appropriate questioning and listening skills to identify and offer appropriate solutions.
Ensure a seamless customer journey by providing accurate information and guidance to all customers and liaising with relevant departments.
To actively promote and act as an Ambassador for the services which our clients represent.
To ensure that all computerised systems are used effectively and efficiently to help process customer enquiries, accurately maintaining records ensuring all processes and DPA legislation is adhered to at all times.
To establish, develop and maintain great working relationships with all work colleagues to ensure a one team approach to the delivery of the performance standards and business objectives for the Contact Centre.
Be an active contributor and work collaboratively with key departments by providing insight and ideas on improving our Customer experience.
Take proactive steps to positively impact Contact Centre targets & measures.
With drive and passion, you will strive to meet department standards on a day to day basis with your customer always in mind.
To ensure a clear knowledge and understanding of team objectives and priorities

Key Experience, Knowledge & Skills:

Knowledge of office applications including Word and Excel
Strong verbal and written communication skills within a professional environment
2 years or more experience working in a customer service environment
Effective in ensuring the customer is at the forefront of all we do
Demonstrate a strong commitment to customer service in all activities
Demonstrate a desire to learn and succeed in a service environment
Excellent problem-solving skills
Excellent communication & Influencing skills

Due to the large number of responses we receive it is not always possible to respond to every application. We will only contact those candidates short-listed for this role. If you have not heard from us within 10 days, please assume you have been unsuccessful on this occasion.

Benefits

The role offers a comprehensive benefits package, including pension, healthcare and death in service following successful completion of a probation period.

Apply Now

Refine Your Search

client services jobs in luton, bdf

Helpdesk Agent (Full Time Office Working inc weekends)

Stocktaker - Luton

Customer Service Representative

Cleaning and Clearance team member (Part Time)

School Cleaning Supervisor / Cleaner

School Cleaning Operative / Cleaner

IT Administrator

Client Scheduler / Administrator (3 month contract)

[Belmont and Knott Ltd.] International Trading Assistant

Operational Executive

Catering Assistant

Fraud Analyst

Helpdesk Agent - 11:30 - 20:30 office based including weekend work

Sales Advisor

Retail Customer Assistant at Nineteen38 Coffee Morton House in Luton - 25 hours

Veterinary Care Assistant

Operations Support Coordinator

Trainee European Import Operator

Field Interviewer - Milton Keynes

Front of House Receptionist - MFS & RUK

I want to receive the latest job alerts for client services in luton, bdf

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