Client services occupations Work, Jobs in Luton, Bdf (with Salaries)

Operations Support Coordinator
M&S Water Services (Utilities) Limited —Luton
- £13.45 - £14.50 an hour
- Full-time
- Microsoft Word
- Contracts
- In-person
Quick apply
Maintenance and Contracts Co-ordinator - Full Time
Levant —Leighton Buzzard
- £29,500 - £32,500 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Outlook
- Free parking
Quick apply
1d
Account Co-Ordinator
Atlas Workplace Services —Milton Keynes
- £29,750 a year
- Microsoft Word
- Customer service
- English
Quick apply
Customer Service Co-ordinator (Administrator)
DS Smith —Blunham
- Full-time
- Microsoft Word
- Computer literacy
- Organisational skills
- Employee assistance programme
- Employee discount
Customer Care Representative
Givaudan —Milton Keynes
- English
- Project management
- Bachelor's degree
Customer Success & Renewals Specialist
Ingram Micro —Milton Keynes
- Full-time
- Hybrid work
- Communication skills
- Employee discount
- Referral programme
4d
Client Account Administrator
Premier Cleaning Services (UK) Ltd —Enfield
- £16 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
1d
Customer Service Representative
Sensient Technologies Corporation —Milton Keynes
- Microsoft Excel
- ERP systems
- English
Customer Service Administrator
Normec UK —Hemel Hempstead
- Continuous improvement
- Data entry
- Organisational skills
- Free parking
3d
Customer Service Advisor
Henkel —Hemel Hempstead
- Full-time
- Communication skills
- Time management
- Annual leave
Quick apply
3d
Customer Care Guide
Trek Bicycle Corporation Ltd —Milton Keynes
- Part-time
- Hybrid work
- Computer literacy
- English
- Computer skills
- Annual leave
- Employee assistance programme
Quick apply
Client Planning Advisor
BSI —Milton Keynes
- Up to £26,775 a year
- Full-time
- Hybrid work
- CRM software
- In-person
- Annual leave
- Bereavement leave
Customer Support Service Planner
Atlas Copco Group —Hemel Hempstead
- English
- Maths
- Computer skills
9d
Sales Support - Asset Finance
Allica Bank —Milton Keynes
- Full-time
- Hybrid work
- Banking
Customer Support Coordinator
Mettler Toledo —Royston
- Continuous improvement
- Communication skills
- Annual leave
Resident Liaison Officer
Lawtech Group —Milton Keynes
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
Client Services Executive
Ebury —High Wycombe
- CRM software
- Financial services
- Communication skills
Quick apply
Customer Service Administrator
Johnsons Workwear Ltd —Letchworth
- £26,734.50 a year
- Full-time
- Health & wellbeing programme
Quick apply
3d
Customer Support Executive ( 12 Month Fixed term)
PayByPhone —Hatfield
- £30,000 - £35,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Life insurance
Quick apply
11d
Junior Associate - Service Contract
Mettler Toledo —Royston
- Continuous improvement
- Communication skills
- Annual leave

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Operations Support Coordinator

M&S Water Services (Utilities) Limited
Luton

Quick apply

Job details

Permanent | Full-time
£13.45 - £14.50 an hour

Benefits

Company pension
On-site parking

Qualifications

Microsoft Word
Client relationship management
Customer communication
Driving Licence
Customer relationship building
Client engagement
Stakeholder liaison
Filing
Internal department liaison
Microsoft Office Suite
Handling customer enquiries
Client services
Contracts
Customer interaction
Communication skills

Full job description

Job Overview:

We are looking for an experienced and proactive Operations Support Coordinator to support the day-to-day operations. You’ll be the face of the business with our customers and representing M&S Water Services. The role combines customer-facing responsibilities with administrative support and requires someone who is comfortable working both in the office and on-site with our customers and clients.

Your role will be Hybrid based out of our Luton and Hitchin sites and visiting our customers in their homes and businesses.

A successful candidate to us will play a key role in maintaining excellent customer relationships, preparing customer quotations end-to-end for private side works, co-ordinating administrative processes and supporting the wider teams where needed to ensure that projects are delivered efficiently and professionally.

You'll be keen to learn a technical skillset in the water industry as you will be working on site on customers property, and we will provide you with all the necessary training that you'll need.

Key Responsibilities:

Act as a primary point of contact for customer enquiries, providing professional and responsive support.
Visit customer premises to assess requirements and prepare quotations for private-side utility work
Follow up on quotations and maintain regular communication with customers throughout the process.
Coordinate and manage administrative tasks associated with customer side work
Prepare, process, and track paperwork, contracts, and project documentation.
Assist with invoicing, payment follow-ups, and maintaining accurate customer records.
Liaise with operational teams to ensure smooth delivery of works and customer satisfaction, including the planning and scheduling of work, and ensuring a smooth customer experience
Monitor job progress and ensure all relevant documentation is completed and filed correctly.
Support colleagues across the business as required, demonstrating flexibility and a collaborative approach.
Help identify opportunities to improve administrative processes and customer service standards.

Requirements:

Strong customer service and communication skills.
Has a problem-solving mindset and is keen to learn a technical skill in the water industry, and the ability to follow technical procedures will be essential
Ability to build positive relationships with customers, clients and colleagues.
Confident in conducting site visits and discussing customer requirements direct with the customer.
Good attention to detail and ability to manage multiple tasks simultaneously.
Competent with Microsoft Office, Microsoft ExCel, Microsoft Word and general business software.
Ability to work independently while contributing positively to a team environment.
Full UK driving licence required

Personal attributes:

A team player with a can-do attitude who is willing to support colleagues and contribute to the business success
Excellent customer experience skills and dedicated to do the right thing for all our customers and clients
Professional, reliable and customer-focused
Strong problem-solving skills and a proactive attitude
Able to manage workloads effectively and meet deadlines
Positive, adaptable and eager to learn

What does success look like?

High levels of customer satisfaction and retention
Accurate and timely preparation of quotations, paperwork and invoices
Effective communication at all times between customers, administration and operational teams
A strong contribution to team performance and overall business success

Benefits:

Competitive salary and performance-based bonuses.
Company van
Opportunities for training and career progression.

We aim to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Pay: £13.45-£14.50 per hour

Benefits:

Company pension
On-site parking

Work Location: In person

Quick apply

Refine Your Search

client services occupations jobs in luton, bdf

Operations Support Coordinator

Maintenance and Contracts Co-ordinator - Full Time

Account Co-Ordinator

Customer Service Co-ordinator (Administrator)

Customer Care Representative

Customer Success & Renewals Specialist

Client Account Administrator

Customer Service Representative

Customer Service Administrator

Customer Service Advisor

Customer Care Guide

Client Planning Advisor

Customer Support Service Planner

Sales Support - Asset Finance

Customer Support Coordinator

Resident Liaison Officer

Client Services Executive

Customer Service Administrator

Customer Support Executive ( 12 Month Fixed term)

Junior Associate - Service Contract

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