Helpdesk manager Work, Jobs in Luton, Bdf (with Salaries)

Senior Support Engineer
Form IT Solutions —Luton
- £28,000 - £35,000 a year
- Full-time
- Azure
- Customer service
- AWS
- Free parking
Quick apply
13d
Operations & Customer Experience Manager
Darlish Ice Cream —Hatfield
- £250 - £330 a week
- Part-time
- Hybrid work
- Customer service
- English
- Microsoft Office
Quick apply
2d
IT Service Desk Manager
APCOA PARKING (UK) LTD —Uxbridge
- £50,000 a year
- Hybrid work
- Analysis skills
- Computer networking
- IT
- Annual leave
- Employee discount
Quick apply
Facilities Coordinator
NAB-Jones Lang LaSalle Services —Harpenden
- Weekend availability
- Microsoft Outlook
- Customer service
- English
Quick apply
Patient Workflow Administrator
Willow |Tree Family Doctors —London
- £25,350 - £27,378 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- English
Quick apply
20h
IT Helpdesk Apprentice
JBC Skills Training Ltd —Cranfield
- £15,600 a year
- Full-time
- Customer service
- IT
- In-person
Quick apply
14d
Scheduling Administrator
Hays-Hiredonline —Watford
- Microsoft Word
- CRM software
- Microsoft Excel
3d
Shift Lead - Foods - Princes Risborough Simply Food
Marks & Spencer —Princes Risborough
- £14.47 an hour
- Full-time
- Employee discount
8d
Reward Consultant
Computacenter —Hatfield
- Microsoft Powerpoint
- Continuous improvement
Guest Services Hosts
Mitie —Milton Keynes
- £13.45 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
11d
Facilities Team Leader
Barnet Council —London
- Weekend availability
- Hybrid work
- Oracle
- Customer service
- Supervising experience
- Annual leave
- Flexitime
12d
Building Services Engineer – North London, Hertfordshire & Essex
Acorn —Enfield
- Up to £44,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Maintenance Technician
Hertford Regional College —Broxbourne
- £26,000 - £27,475 a year
- Full-time
- Driving
1d
Electrical Day Shift Engineer
CBRE —Borehamwood
- Full-time
- Customer service
- HVAC
- Communication skills
Chiller Service Engineer
Daikin Industries Ltd. —Watford
- Overtime
- Communication skills
- Annual leave
Quick apply

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Senior Support Engineer

Form IT Solutions -
Luton

Quick apply

Job details

Permanent | Full-time
£28,000 - £35,000 a year
13 days ago

Benefits

Free parking
Casual dress
On-site gym
On-site parking

Qualifications

Microsoft Windows Server
Azure
Operating systems
Customer service
AWS
Computer networking
SharePoint
VMWare
Linux
PowerShell
Active Directory
Intune

Full job description

Overview
We are seeking a highly skilled Senior Support Engineer to join our dynamic IT support team. The ideal candidate will provide expert-level support and manage complex infrastructure and escalations. Be a focal point for the team providing guidance and upskilling where possible. When not actively tackling escalations and helpdesk team support, project work and pre-sales tasks will be a key part of the role. An independent, self-driven, and a problem-solving attitude is a must. Tried and tested investigation and solutions architect skills desirable.

This role offers an excellent opportunity to utilise your comprehensive knowledge of computer networking, operating systems, and hardware in a fast-paced environment, ensuring seamless IT operations and exceptional customer service.

Duties

· Good soft skills and customer-facing skills

· Resolve high-level incidents and VIP user issues.

· Be able to design, implement and maintain infrastructure solutions

· Own, manage and deliver projects

· Manage and maintain servers and cloud platforms

· Troubleshoot/provide client support to a wide range of applications and services – utilizing manufacturer support and independent investigative skills.

· Lead escalations

· Mentor junior staff

· Presales discussions with account managers, providing information and strategic guidance.

· Act as escalation point for 1st line support tickets, providing guidance or ownership of tickets as needed.

· Diagnose and resolve a wide range of hardware, software, and network issues

· Manage user accounts (Active Directory, MS365)

· Support endpoint devices

· Assist with system upgrades and patching

· Liaise with vendors

· -Customer on site visit nationwide for meetings and technical works

· -Will involve out of hours work and projects occasionally.

Technical Skills

· Windows Server (Linux desirable)

· Azure (AWS Desirable)

· VMware / Hyper-V

· Strong familiarity with Networking in business environments

· Microsoft 365 architecture and systems

· PowerShell and CMD scripting

· Microsoft Technical Certifications Desirable

· Modern Windows Desktop and Server OS

· Active Directory / Entra AD / Azure

· Microsoft 365 including SharePoint, Teams and related services.

· Networking fundamentals, rudimentary Switch and firewall management.

· Intune / Autopilot and Power Platform Familiarity Desirable.

· Microsoft PXE boot / imaging workflow familiarity desirable

Pay: £28,000.00-£35,000.00 per year

Benefits:

Casual dress
Free parking
On-site gym
On-site parking

Work Location: In person

Quick apply

Refine Your Search

helpdesk manager jobs in luton, bdf

Senior Support Engineer

Operations & Customer Experience Manager

IT Service Desk Manager

Facilities Coordinator

Patient Workflow Administrator

IT Helpdesk Apprentice

Scheduling Administrator

Shift Lead - Foods - Princes Risborough Simply Food

Reward Consultant

Guest Services Hosts

Facilities Team Leader

Building Services Engineer – North London, Hertfordshire & Essex

Maintenance Technician

Electrical Day Shift Engineer

Chiller Service Engineer

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