Maintenance coordinator Work, Jobs in Luton, Bdf (with Salaries)

Maintenance Coordinator
Civic Recruitment Limited —Luton
- £20.20 an hour
- Full-time
- Hybrid work
- Customer service
- Maintenance
- Administrative experience
Quick apply
3d
Estates Maintenance Helpdesk Coordinator
Affinity Water —Hatfield
- £25,000 - £30,000 a year
- Hybrid work
- Microsoft Excel
- Maintenance
- Microsoft Office
- Annual leave
- Employee discount
10d
Maintenance Co-ordinator
Stef & Philips —London
- £30,000 - £33,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Referral programme
Quick apply
Building Safety Coordinator
Civic Recruitment Limited —Enfield
- Organisational skills
- IT
- Communication skills
Quick apply
10d

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Maintenance Coordinator

Civic Recruitment Limited
Luton

Quick apply

Job details

Full-time
£20.20 an hour
3 days ago

Qualifications

Customer service
Maintenance
Administrative experience
Organisational skills
IT
Communication skills

Full job description

9 months contract with a Local Authority

Job Title: Maintenance Coordinator

Job Purpose

To provide an efficient and customer-focused repairs coordination service for over 5,000 council-owned homes. The role is responsible for diagnosing repairs, scheduling maintenance works, monitoring repair orders through to completion, and ensuring residents receive excellent customer service throughout the process.

Key Responsibilities

Diagnose repair requests raised by residents and internal/external stakeholders.
Schedule repair works efficiently to maximise trade productivity and service delivery.
Manage repairs cases from initial report through to completion, ensuring compliance with council policies and procedures.
Monitor and update repair orders, closing completed jobs and removing duplicate or unnecessary orders.
Keep residents informed of repair progress and provide excellent customer service.
Liaise with operatives, contractors, residents, and colleagues to ensure timely completion of repairs.
Maintain accurate records using housing maintenance systems and telephony platforms.
Support the Housing Maintenance Service in achieving performance targets and customer satisfaction.

Essential Experience & Skills

Experience in a customer service, scheduling, repairs coordination, or administrative role.
Strong communication and organisational skills.
Ability to manage multiple priorities and work in a fast-paced environment.
Excellent problem-solving and customer handling skills.
Strong IT skills, including experience using telephony and computer-based systems.
Ability to work collaboratively with a wide range of stakeholders.

Desirable Experience

Experience within a Housing Maintenance, Repairs, or Property Services environment.
Knowledge of local authority or social housing maintenance services.
Understanding of repairs scheduling and work order management systems.

Qualifications

Essential

GCSEs (or equivalent) including English and Mathematics.
Good level of IT literacy.

Desirable

Customer Service, Business Administration, Housing, or Property-related qualification.
Relevant vocational qualification within Housing or Maintenance Services.

Personal Attributes

Customer-focused with a passion for helping others.
Positive, proactive, and "can-do" attitude.
Strong attention to detail.
Flexible and adaptable approach to work.
Ability to work effectively under pressure and meet deadlines.

Additional Information

Contract Type: Limited Company/Umbrella
Pay Rate: £20.20 per hour
Hours: 37 hours per week
Location: Brewers Hill Road, Dunstable, Central Bedfordshire, LU6 1AD, United Kingdom
Working Pattern: Hybrid working arrangement. Successful applicants will be required to attend the Dunstable office a minimum of 2 days per week.
Working Hours: Monday to Thursday: 08:30 – 17:00, Friday: 08:30 – 16:30
We operate on a bi-weekly payment schedule.
Closing date: 4th July – early applications are encouraged

GCSC

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maintenance coordinator jobs in luton, bdf

Maintenance Coordinator

Estates Maintenance Helpdesk Coordinator

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