call center Work, Jobs in luton (with Salaries)

Customer Service Advisor
Bionic Services Ltd —Luton
- Full-time
- Customer service
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
Quick apply
8d
Telesales Representative
PREEMA INTERNATIONAL LTD —Luton
- £12.71 an hour
- Full-time
- Sales
- Customer service
- Salesforce
Quick apply
6d
Contact Centre Advisor (Night Shift)
Ostara Systems —Milton Keynes
- £21,000 - £23,000 a year
- Night shift
- Microsoft Excel
- Customer service
- English
IT Executive
Step Change Outsourcing —Stevenage
- £30,000 a year
- Full-time
- SQL
- Computer networking
- In-person
- Free parking
- Referral programme
Quick apply
8d
Call Centre Agent
Fortem Solutions Ltd —Hitchin
- Weekend availability
- Customer service
- Maintenance
- IT
2d
Telesales / Appointment Setter (Cold Outbound) — Office Based (London)
Solar Panels London —London
- £14 an hour
- Full-time
- CRM software
- Customer service
- English
Quick apply
Telesales Executive
Step Change Outsourcing —Stevenage
- £25,610.65 - £30,000.00 a year
- Full-time
- CRM software
- Customer service
- Salesforce
- Free parking
- Employee discount
Quick apply
1d
Telesales Executive
SUEZ —Luton
- £34,073 a year
- Full-time
- Sales
- IT
Call Centre Assistant
Specsavers —Hemel Hempstead
- Up to £12.91 an hour
- Full-time
- Customer service
- Employee discount
- Sick pay
13d
Customer Experience Executive
Step Change Outsourcing —Stevenage
- From £25,610.65 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Customer service
- Free parking
- Profit sharing
Quick apply
5d
Call Handler
Teletrac Navman —Milton Keynes
- Full-time
- English
- Organisational skills
- Communication skills
7d
Weekend Call Handler - 2pm to 8pm
Teletrac Navman —Milton Keynes
- Weekends only
- Customer service
- English
- IT
Weekend Call Handler - 6am to 2pm
Teletrac Navman —Milton Keynes
- Weekends only
- Customer service
- English
- IT
Transport Customer Service
The Best Connection —Hatfield
- £12.71 - £13.00 an hour
- Temporary
- Customer service
- Microsoft Office
- Data entry
1d
Customer Service Advisor
PayPoint —Welwyn Garden City
- £25,510 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
Quick apply
12d
Suspected Cancer Booking & Call Centre Agent, Outpatients
St Albans City Hospital —St Albans
- £27,106 - £28,850 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
5d
Membership Support Advisor - Nottingham
David Lloyd Clubs —Hatfield
- £27,040 a year
- Customer service
- Communication skills
- Employee discount
1d
Service Desk Analyst
Sysco —Hemel Hempstead
- Full-time
- Bilingual
- Customer service
- English
Telesales Representative
Lindstrom Ltd —Bedford
- £25,500 - £26,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
Quick apply
Band 3 - Suspected Cancer Booking & Call Centre Agent, Outpatients
West Hertfordshire Teaching Hospitals NHS Trust —St Albans
- £27,106 - £28,850 a year
- Full-time
- Patient care
5d

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Customer Service Advisor

Bionic Services Ltd -
Luton

Quick apply

Job details

Full-time
8 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Paid volunteer time

Qualifications

Customer service
Communication skills
Time management

Full job description

At Bionic, we want to make it radically easier for business owners to sort their business essentials. By using a world-class human service, smart technology, and data, our tech-enabled experts help match business owners with the best deals for their energy, connectivity, insurance & finance.

By creating a one-stop-shop for all business essentials, our purpose is to ‘earn the lifetime loyalty of British businesses’. We also partner with leading price comparison websites, including Compare the Market, MoneySuperMarket, Uswitch for Business, and Confused.com, who trust us to provide their business energy switching services.

About the Role

To support our continued growth and exciting plans, we’re looking for a Customer Service Advisor to join our Customer Service Team in supporting customers through their interactions with Bionic. The Customer Service Team ensures our customers have a great journey with Bionic, that they’re satisfied, and their experiences are consistently of a high standard. This is an excellent opportunity to join a high-performance team within a rewarding department, into roles offering training and personal development.

Day-to-Day Responsibilities

As a Customer Service Advisor your day-to-day responsibilities will include:

Answering and replying to customer calls and emails
Maintaining a positive, empathetic, and professional attitude toward our customers
Updating queries/complaints with high-quality notes
Carrying out any inquiries if the customer isn’t happy
Working towards targets such as inbound call volume
Ensuring customer satisfaction and providing professional customer support
Meeting regulatory standards, such as Data Protection and FCA Guidelines

What We’re Looking For

We are looking for an enthusiastic, customer-focused individual, able to demonstrate:

Prior experience in a customer service role
Exceptional communication skills, both verbal and written with the ability to probe and question where needed to get to the root of a problem
Excellent telephone manner, you’ll be able to build a rapport quickly and show understanding and empathy where needed
Proven experience in adapting your problem-solving skills, you’ll be able to listen, digest information and act accordingly with the customers and Bionics interests at forefront
Comfortable navigating changing priorities and adapting approach to support business objectives.
Strong numerical skills
Impeccable time-management skills
Energy industry experience would be a bonus, however this is not essential

The Interview Process

One-way video submission, to find out more about you and your interest in the role
30 minute teams interview with our Talent Acquisition team
1 hour interview in person interview with the Hiring Managers in our Luton office

About Bionic

Bionic has over 550 colleagues working across three office locations and four businesses; Bionic - London, Bionic Outbound – Luton, Think Business Loans – Chelmsford, and Smart – Field based agents.

We have a high energy work environment wherever the location; you can feel the passion the moment you walk through our door! Our work environments are packed with amazing people and energy, hubs of collaboration.

Benefits:

We know that our employees are what sets us aside from our competitors, our benefits are just part of the way we say thanks.

Enhance your health & wellbeing

Private healthcare cover
Employee Assistance Programme, including a virtual GP service, priority physio & talking therapies
Eyecare scheme

Taking time away from work ️

25 days annual leave, increasing with tenure
1 paid family & religious day of leave per year - following successful probation period
1 paid charity volunteering day per year
Option to buy/sell up to an additional 3 days leave per year

Family matters: for the special moments

Enhanced maternity, paternity or shared parental leave
2 days off for your wedding upon joining, and up to 5 days after 2 years' service

Financial wellbeing

Auto-enrolled salary sacrifice pension scheme
Life assurance
Season ticket Loans, salary advances & loans to buy/rent a home – based on tenure
Cycle to work scheme

Recognition

Highflyers incentive, a VIP experience for our high performers across Bionic group to celebrate success
Company summer & Christmas party celebrations, business and local zonely & annual awards and recognition
Long service awards

Quick apply

Refine Your Search

call center jobs in luton

Customer Service Advisor

Telesales Representative

Contact Centre Advisor (Night Shift)

IT Executive

Call Centre Agent

Telesales / Appointment Setter (Cold Outbound) — Office Based (London)

Telesales Executive

Telesales Executive

Call Centre Assistant

Customer Experience Executive

Call Handler

Weekend Call Handler - 2pm to 8pm

Weekend Call Handler - 6am to 2pm

Transport Customer Service

Customer Service Advisor

Suspected Cancer Booking & Call Centre Agent, Outpatients

Membership Support Advisor - Nottingham

Service Desk Analyst

Telesales Representative

Band 3 - Suspected Cancer Booking & Call Centre Agent, Outpatients

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