Customer care specialist Work, Jobs in Lutterworth, Lec (with Salaries)

Customer Services Assistant
Advance Housing and Support Ltd —Enderby
- Up to £26,862.88 a year
- Full-time
- Microsoft Office
- Annual leave
- Employee assistance programme
17h
Lloyds Banking Group Customer Support - Leamington Spa
Lloyds Banking Group —Leamington Spa
- £26,200 - £26,950 a year
- Full-time
- Customer service
- Financial services
- Banking
5d
Bank Medical Records Administrator
Spire Healthcare —Leicester
- Customer service
- Organisational skills
- IT
- Free parking
- Annual leave
Specialist Project Worker
Sanctuary Supported Living —Leicester
- £14.51 an hour
- Microsoft Office
- IT
- Annual leave
- Employee assistance programme
Quick apply
Customer Care Champion - Dispatcher
Otis —Leicester
- Full-time
- Remote
- Communication skills
9d
Customer Care Champion - Nights
Otis —Leicester
- Full-time
- Customer service
- Communication skills
Operations Co-ordinator
TMC Distribution Ltd —Coalville
- From £35,000 a year
- 8 hour shift
- Customer service
- Analysis skills
- Organisational skills
Quick apply
11d
Specialist Training Officer - Domestic Abuse and Sexual Abuse
Coventry City Council —Coventry
- £39,152 - £46,142 a year
- Analysis skills
- Communication skills
- School
5d
Front of House, Marketing & Business Development Assistant
Axon Health Ltd —Northampton
- From £24,420 a year
- Part-time
- Customer service
- English
- Microsoft Office
Quick apply
14d
Customer Care Champion - Call Handler
Otis —Leicester
- Full-time
- Communication skills
9d
Customer Service Advisor
Barclays —Northampton
- Monday to Friday
- Customer service
- Microsoft Office
- Administrative experience
1d
Customer Care Champion - Weekend Lates
Otis —Leicester
- Weekend availability
- Customer service
- Communication skills
Clinical Systems Specialist
Alliance Medical Ltd —Warwick
- Full-time
- Customer service
- Organisational skills
- IT
Quick apply
12d
Regulatory Complaints Specialist
NEXT —Leicester
- £14.66 - £16.99 an hour
- Full-time
- Customer service
- Communication skills
- Free parking
- Employee discount
Bank Receptionist
Spire Healthcare —Leicester
- Customer service
- Front desk
- Communication skills
- Free parking
- Annual leave
2d
Care Assistant
Unique Senior Care —Southam
- £12.90 - £25.80 an hour
- Weekend availability
- Communication skills
- Annual leave
- Employee assistance programme
Student Advisor
The Bedford College Group —Kettering
- £27,717 - £32,515 a year
- Part-time
- English
- Administrative experience
- Organisational skills
1d
Receptionist - Evenings - SEPTEMBER START
The Bedford College Group —Corby
- £24,552 - £26,754 a year
- Customer service
- Organisational skills
- Front desk
10d
Specialist Women's Criminal Justice Practitioner
GreenSquareAccord —Solihull
- £15.88 an hour
- Monday to Friday
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Sales - Sales Advisor - UK
New Look —Tamworth
- Part-time
- Microsoft Word
1d

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Customer Services Assistant

Advance Housing and Support Ltd -
Enderby

Apply Now

Job details

Full-time
Up to £26,862.88 a year
17 hours ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount
Referral programme

Qualifications

Microsoft Office

Full job description

Position: Customer Services Assistant - up to 12 months Maternity Cover

Location: Unit 2, Centre Court, Meridian North, Meridian Business Park, Leicester, LE19 1WR

Hours: 35 Contract hours per week

Salary: Up to £26,862.88 per annum

Closing Date: 29th June 2026

Interview Date: 6th July 2026

Job ref: 5095

We regret to inform you that Advance is unable to accept any sponsorship requirements.

About the Role:

Would you like to work somewhere where you get to make a real difference every day?

Would you like the opportunity to work for a not-for-profit organisation that makes a real difference to people’s lives?
You would be working as part of a vibrant and committed team, where you’ll have a crucial role as first point of contact for Advance’s customers?

We’re looking for a Customer Services Assistant to join our team in Leicester!

Duties will include but are not limited to:

Taking details of repairs on behalf of our housing customers.
Taking details of orders for new furnishings, flooring, window coverings and white goods.
Taking details specific to the service charge each customer pays, these will include: gardening, cleaning, specialist equipment repairs and others.
Ensuring that all calls are answered within appropriate timescales and where appropriate provide advice and assistance to customers with enquiries in accordance with policies and procedures.
Filtering mail, emails and telephone calls and use the appropriate IT system and to check and provide relevant information.
Providing administrational support, operating within the demands and constraints of all customer contact points.
Data collection of surveys for customers and staff over the phone.
Taking initial, aids and adaptation enquiries, initiation of process for responding to complaints and compensation claims and initiation of process for reporting and recording Antisocial Behaviour.

About the candidate:

We would love to hear from you if you are passionate about supporting vulnerable adults in your community.

You will need to be:

Confident in taking information for initial repairs over the telephone and via email.
Able to communicate effectively (verbally and in writing)
Able to make sound judgements on the information available
Able to plan and prioritise work to meet specified targets and deadlines and have a ‘can do’ attitude

Previous experience in housing or a customer focused environment alongside a good knowledge of the use of Microsoft office systems are essential along with a good level of general education.

You will be expected to demonstrate PRIDE behaviours in your job role, please see attached job description and person specification before applying for the role to ensure that you meet the essential eligibility criteria.

For more information about the role please contact, Daniel Ryan on [email protected].

About the organisation:

Advance is a national, not-for-profit provider of housing and support services for people with disabilities and mental health conditions. Our vision is to transform lives; providing the best quality housing and support services so that people can live the lives they choose, achieve their personal goals, feel valued and know their voices are heard.

We recognise that our people are our greatest asset and we’re passionate about making Advance a great place to work. We invest in our staff, providing the training and support you need to succeed in your role, gain industry-recognised qualifications and realise your career aspirations.

We are an equal opportunities employer and we actively seek to create an environment where people feel valued and comfortable to bring their whole selves to work. We are committed to recruiting the very best people regardless of ethnicity, race, religious beliefs or sexual orientation.

Benefits of working for Advance:

We value our staff and the difference they make to the lives of our customers, which is why we offer the following benefits:

Paid mileage and travel time between appointments
Paid holiday (from 25 days up to 30 days with long service in addition to bank holidays, pro rata)
Sector specific training is provided as part of induction plus opportunities for professional development.
Access to Perks at Work where you can obtain great discounts of cinema tickets, shopping vouchers and much more
Long service awards payable in 5 years increments
Golden Hello/refer a friend receive up to £500 over 6 months.
Cycle to work scheme
Access to our Employee Assistance Programme
Excellent opportunities to progress your career within Advance
Enrolment in a pension scheme with matched contributions above the statutory minimum (if you work enough hours to meet the threshold for enrolment).

Advance is regulated by the Regulator of Social Housing and the Care Quality Commission and we are committed to safeguarding and promoting the welfare of the people we support. You will be required to provide evidence of right to work. An enhanced DBS disclosure will be required for this role, the cost of which will be covered by Advance.

We value diversity and therefore welcome applications from everyone interested in working at Advance. We are a Disability Confident Leader

Advance Housing & Support Ltd reserves the right to close this job once sufficient applications have been received.

#INDADVPRI

Apply Now

Refine Your Search

customer care specialist jobs in lutterworth, lec

Customer Services Assistant

Lloyds Banking Group Customer Support - Leamington Spa

Bank Medical Records Administrator

Specialist Project Worker

Customer Care Champion - Dispatcher

Customer Care Champion - Nights

Operations Co-ordinator

Specialist Training Officer - Domestic Abuse and Sexual Abuse

Front of House, Marketing & Business Development Assistant

Customer Care Champion - Call Handler

Customer Service Advisor

Customer Care Champion - Weekend Lates

Clinical Systems Specialist

Regulatory Complaints Specialist

Bank Receptionist

Care Assistant

Student Advisor

Receptionist - Evenings - SEPTEMBER START

Specialist Women's Criminal Justice Practitioner

Sales - Sales Advisor - UK

I want to receive the latest job alerts for customer care specialist in lutterworth, lec

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