Customer support engineer Work, Jobs in Lutterworth, Lec (with Salaries)

Customer Service Engineer (Midlands Based Preferred)
ANCA (UK) Ltd —Coventry
- £40,000 - £45,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
- Free parking
- Life insurance
Quick apply
11d
Project Manager (Electric Vehicle Infrastructure)
Leicestershire County Council —Leicester
- £39,939 - £42,699 a year
- Full-time
- Hybrid work
- Writing skills
- English
- Project management
- Annual leave
- Flexible schedule
3d
Customer Engineering Coordinator
Calor Gas Ltd —Warwick
- £26,500 a year
- Temporary
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
6d
Operations Manager - Engineering
Trescal —Leicester
- Full-time
- CRM software
- Business development
- Bachelor's degree
Quick apply
Design Director
LRG —Loughborough
- Hybrid work
- Business development
- Recruiting
- Annual leave
Quick apply

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Customer Service Engineer (Midlands Based Preferred)

ANCA (UK) Ltd
Coventry

Quick apply

Job details

Permanent | Full-time
£40,000 - £45,000 a year
11 days ago

Benefits

Free parking
Company car
Company pension
Company events
Life insurance
Sick pay
On-site parking

Qualifications

Microsoft Powerpoint
Microsoft Word
Report writing
English
Technical support
Quality assurance
Equipment installation and commissioning
Continuous improvement
Quality control
Customer support
Business
Communication skills
CNC

Full job description

Job Role:

· Install, test, service and repair/rebuild CNC machines ensuring the equipment conforms with company operating specifications and customer requirements.

· Promotion of Companies CNC machine tool performance & reliability, companies engineering competencies and customer service excellence.

· Provides prompt engineering support to customer manufacturing operations relating to CNC machine tool installation, product performance, operating & maintenance procedures on customer premises.

· Provides timely accurate technical advice to customers (Help Desk).

· Evaluates company CNC product/service performance in the field.

· Provides technical inputs into development and evaluation of new company products.

· Feeds back intelligence relating to customer needs, companies product & service performance, competitor product performance and sales activity to company management.

Ensures the company’s products conform to customer production & quality requirements.

Qualifications & Experience:

· Engineering competencies to a minimum of trade level

· Tertiary in engineering mechanical or electrical (advantageous)

· Completed studies in business administration (advantageous)

· Customer service engineering experience in a geographically dispersed organization

Quality, reliability and continuous improvement

Contribute to the updating and development of standard operating procedures that incorporate the agreed service principles
Actively contribute to the continuous improvement initiatives, by providing timely, accurate, concise and complete service reports
Prepare call reports surveys, issue logs into companies CNC design engineering, manufacturing, quality management and new product design functions

Safety

Apply safety principles at times when conducting work- be responsible for appropriate use of personal protective and technical equipment
Report safety hazards to management or take remedial action with your area of expertise to eliminate the risk
Apply knowledge of safety particularly electrical safety and first aid to injuries

Competencies

· Excellent verbal and written communication skills

· Demonstrated PC Skills (excel, word, and PowerPoint)

· Able to meet deadlines plan and organise work priorities

· Minimum of 5 years’ experience with Relevant trade or engineering qualifications for CNC machine servicing/support or Trade qualified electrical/electronics an advantage

· Strong focus on customer service

· Knowledge of companies CNC systems or Fanuc Robots and other CNC systems will be an advantage

· Able to work from their own initiative

· Demonstrate flexible and positive attitude

· Training will be given to the successful applicant

· Overseas and travel may apply

Job Types: Permanent, Full-time

Pay: £40,000.00-£45,000.00 per year

Benefits:

Company car
Company events
Company pension
Free parking
Life insurance
On-site parking
Sick pay

Flexible language requirement:

English not required

Language:

English (required)

Work Location: On the road

Quick apply

Refine Your Search

customer support engineer jobs in lutterworth, lec

Customer Service Engineer (Midlands Based Preferred)

Project Manager (Electric Vehicle Infrastructure)

Customer Engineering Coordinator

Operations Manager - Engineering

Design Director

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