Program leader Work, Jobs in Lutterworth, Lec (with Salaries)

Sales & Service Team Leader
Gallagher —Rugby
- £32,000 - £37,000 a year
- Full-time
- Conflict management
- Recruiting
- Training & development
- Life insurance
- Referral programme
Warehouse IT Support Associate
Wayfair —Lutterworth
- £13.53 - £16.36 an hour
- Full-time
- Presentation skills
- Bachelor's degree
- Continuous improvement
- Annual leave
- Employee discount
Customer Account Specialist
Parker Hannifin Corporation —Coventry
- Full-time
- CRM software
- Communication skills
- Free parking
- Employee assistance programme
Security Manager
Cox Automotive —Lutterworth
- £55,027 a year
- Full-time
- Organisational skills
- Leadership
- Employee discount
13d
Service Coordinator
Mettler Toledo —Leicester
- Communication skills
- Annual leave
- Employee assistance programme
Employee Relations Manager, Employee Experience & Relations UK&IE
Amazon UK Services Ltd. —Northampton
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Analysis skills
Bench Hand
Parker Hannifin Corporation —Coventry
- Full-time
- Quality control
- Hand tools
- Free parking
- Employee assistance programme
Administrative Assistant
Crane Worldwide UK Limited —Wellesbourne
- Microsoft Word
- Computer literacy
- Writing skills
5d
Supply Chain Manager
DS Smith —Hinckley
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Leadership
- Employee assistance programme
20h
HR Business Partner
Amazon UK Services Ltd. —Daventry
- Full-time
- Master's degree
- Bachelor's degree
- Budgeting
Shipping & Receiving Coordinator
Parker Hannifin Corporation —Coventry
- Full-time
- Computer literacy
- Continuous improvement
- Computer skills
- Free parking
- Employee assistance programme
Hire Desk Administrator
Holcim —Coalville
- Monday to Friday
- Administrative experience
- Communication skills
- Employee discount
8d
Warehouse / Yard Operative
Safe Site Facilities Ltd. —Warwick
- £28,090 a year
- Overtime
- Computer literacy
- Forklift
- Driving
- Health & wellbeing programme
- Employee assistance programme
Quick apply
DQR Inspector
Parker Hannifin Corporation —Coventry
- Full-time
- Quality control
- Free parking
- Employee assistance programme
Assistant Trend Forecaster
NEXT —Leicester
- £32,000 - £43,000 a year
- Full-time
- Communication skills
- Free parking
- Employee discount
13d
Life Sciences Senior Principal Scientist
PepsiCo —Leicester
- Doctoral degree
- Leadership
17h
Facilities Maintenance Vacancies
Amey Ltd —Market Harborough
- Employee discount
Quick apply
12d
Logistics Coordinator
Holcim —Coalville
- Customer service
- Organisational skills
- Communication skills
- Employee discount
Director, HRBP EMEA Commercial
Sealed Air —Kettering
- Data analysis skills
- English
- Analysis skills
Pricing, Data & Analytics Cohort
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Communication skills
- Annual leave
8d

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program leader jobs near lutterworth, lec

Sales & Service Team Leader

Gallagher -
Rugby

Apply Now

Job details

Full-time
£32,000 - £37,000 a year

Benefits

Company pension
Life insurance
Referral programme

Qualifications

Customer service call handling
Stakeholder collaboration
Stakeholder liaison
Mentoring junior staff
Internal department liaison
Performance management
Continuous improvement cycles oversight
Conflict management
Recruiting
Customer support
Professional development mentoring
Customer interaction
Multidisciplinary collaboration
Training & development
Leadership
Team motivation leadership
Analytics

Full job description

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

Overview

Do you enjoy coaching and mentoring others on providing brilliant service to every customer? Are you looking for a job with line management opportunities, where you will be leading and inspiring colleagues to meet team goals? If so, we’d love you to apply for our Team Leader opportunity in our Commercial Insurance team.

How you'll make an impact

In this role, you will be managing a team of up to 10 sales and service agents who are all currently performing to a high standard! Some of your main responsibilities will be:

Motivating, developing, and empowering a high-performing team of Sales and Service Agents to deliver results and exceed targets.
Driving daily success through smart call centre management: handling inbound/outbound activity efficiently, managing call queues, and hitting service level agreements.
Coaching and mentoring your team. Celebrating top performers, supporting underperformers with improvement plans, and unlocking everyone's full potential.
Analysing performance metrics and using data-driven strategies to optimise productivity, improve service delivery, and meet KPIs.
Ensuring every customer interaction is a great one with the ability to resolve escalations swiftly and accurately, whilst maintaining high levels of satisfaction.
Recruiting top talent and making sure your team is always equipped with up-to-date knowledge and industry compliance.
Working cross-functionally with other departments and team leaders to build a strong, collaborative, and high-impact call centre environment.
Aligning with stakeholders, championing best practices, and driving continuous improvement across the operation.

About You

Previous leadership experience within a contact centre would be advantageous, although we welcome candidates with transferable leadership experience from other environments.
A proactive, solution-focused mindset with a flexible, can-do attitude.
Strong interpersonal skills and being able to connect, communicate, and build trust across all levels, including senior leadership.
Confident in influencing decisions, managing conflict with empathy, and navigating challenging situations with professionalism.
A natural leader with the ability to motivate others and drive performance through strong people management.
Highly organised and self-motivated, skilled at prioritising, meeting deadlines, and delivering results under pressure.
A strategic thinker who can also deep-dive into details, analyse data, and spot opportunities for improvement.

Benefits:

A generous base salary of £32,000-£37,000 Plus Bonus
Monday – Friday, between 9am – 6pm
Benefits include 25 days holiday, pension, and life insurance.
Training opportunities, fully funded qualifications, and learning and development courses.
Progression opportunities.
Department events.
Fun, positive work culture.
Gallagher Premiership Rugby Tickets.
Gallagher Benefits Choice Portal.
Employee referral scheme.

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

Competitive compensation
Comprehensive benefits programs designed to support your well-being
Career development opportunities and ongoing learning
A collaborative, people-first culture with accessible leadership
The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. Although this role is listed as full-time, if you’re in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Apply Now

Refine Your Search

program leader jobs in lutterworth, lec

Sales & Service Team Leader

Warehouse IT Support Associate

Customer Account Specialist

Security Manager

Service Coordinator

Employee Relations Manager, Employee Experience & Relations UK&IE

Bench Hand

Administrative Assistant

Supply Chain Manager

HR Business Partner

Shipping & Receiving Coordinator

Hire Desk Administrator

Warehouse / Yard Operative

DQR Inspector

Assistant Trend Forecaster

Life Sciences Senior Principal Scientist

Facilities Maintenance Vacancies

Logistics Coordinator

Director, HRBP EMEA Commercial

Pricing, Data & Analytics Cohort

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