service desk engineer Work, Jobs in lutterworth, lec (with Salaries)

Support Engineer - Mobile (Northamptonshire)
RM Education Limited —Desborough
- Maintenance
- IT
- School
Senior Service Desk Engineer
Zenzero Solutions —Coventry
- English
- Communication skills
1st / 2nd Line Support Engineer
Billing Finance —Northampton
- £30,000 a year
- Hybrid work
- Azure
- Windows
- Computer networking
- Employee assistance programme
Help Desk Engineer
PCS Business Systems —Kettering
- Customer service
- Communication skills
Digital Service Desk Engineer
Bellrock Property and Facilities Management —Leicester
- Customer service
- Windows
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply
Field Engineer
PCS Business Systems —Kettering
- English
- In-person
Customer Service Coordinator (Full Time)
Arolite Limited —Wellingborough
- £26,500 - £28,500 a year
- Weekend availability
- Customer service
- Salesforce
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
2d
IT Field Service Engineer
Zenzero Solutions —Coventry
- Azure
- IT
- Leadership
IT Support Engineer
UK Business College (UKBC) —Leicester
- Full-time
- Software troubleshooting
- Windows
- Microsoft Office
Quick apply
3d
Customer Service Desk Co-ordinator
Axis Automatic Entrance Systems —Northampton
- Full-time
- Customer service
Second Line IT Support Engineer
Novacroft —Northampton
- £35,000 - £38,000 a year
- Full-time
- Azure
- Customer service
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
Senior IT Infrastructure Engineer
World of Books —Baginton
- Full-time
- Windows
- IT
- Communication skills
Service Desk Manager
wavenet —Solihull
- Full-time
- Management
- Team management
- Travel
Quick apply
Tier 1 IT Engineer
wavenet —Solihull
- Full-time
- Azure
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
6d
PA and Office Manager - WMG Academy Solihull
WMG Academy - UTC —Chelmsley Wood
- £34,000 - £38,220 a year
- Part-time
- Hybrid work
- Maintenance
- Administrative experience
- Supervising experience
- Referral programme
Quick apply
2d
2nd Line Engineer
Bechtle UK —Northampton
- £30,000 - £35,000 a year
- Weekend availability
- Hybrid work
- In-person
- Communication skills
- Annual leave
Quick apply
8d
Shift Technician
ISS Facility Services —Northampton
- £42,000 - £45,000 a year
- Rotating shift
- Maintenance
- In-person
Quick apply
Junior Support Engineer
Agriculture & Horticulture Development Board (AHDB) —Coventry
- £25,000 - £29,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Presentation skills
- Annual leave
- Employee assistance programme
23h
Systems Support Engineer (5-month FTC)
Fisher German —Ashby-De-La-Zouch
- Full-time
- Hybrid work
- Microsoft Office
- SharePoint
- IT
Scheduler
ISS Facility Services —Birmingham
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
Quick apply
13d

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service desk engineer jobs near lutterworth, lec

Support Engineer - Mobile (Northamptonshire)

RM Education Limited -
Desborough

Apply Now

Job details

Permanent

Qualifications

Maintenance
ITIL
ServiceNow
IT
CompTIA A+
Time management

Full job description

Overview:

Would you like to help enrich the lives of learners around the world?

At RM, we’ve been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting over 20 million students and improving educational outcomes worldwide.

What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools, examination boards, governments, and professional organisations globally to make learning more accessible, more engaging, and more impactful.

RM operates through three divisions: Assessment (digital assessment and marking solutions), Technology (managed services, hardware, and software for schools), and TTS (educational resources).

RM Technology is a market-leading supplier of ICT products and services to UK schools and colleges to deliver a technology environment that improves learning outcomes and makes the most of IT investment, driving focus through four lines of business: Managed Services, Software, Hardware and Broadband

Visit us here to find out more: www.rm.com/education

The IT Support Engineer function has an important role to play in helping teachers to teach and learners to learn. As one of a team of IT Support Engineers your role will be to provide a first-class level of support to education users. Working to ITIL best practices you will strive to work collaboratively with the service desk to meet contractual SLA targets, escalating where appropriate but always ensuring that the customer is kept up to date. The role will suit someone who enjoys solving IT problems through excellent troubleshooting and supporting users who may not necessarily have IT backgrounds.

We can offer you a competitive salary + Benefits

Last date to apply - 18/05/2026

We encourage early applications as the vacancy may close once the position has been filled or final interviews have been arranged.

Responsibilities:

Working as part of a wider onsite services IT team, the role provides opportunity for future progression and personal development for self-motivated employees looking to build their career in IT.

Your key responsibilities:

To be the customer face of RM, ensuring our customers receive great service.
To assist the service desk with the delivery of the IT managed support service.
Provide school-based users with technical assistance and report service issues in accordance with the service desk policies.

Have an understanding of the importance of safeguarding in education and take responsibility for safeguarding alongside other members of staff.

Experience:

Our ideal candidate would demonstrate the following behaviours.

Excellent Customer focus, problem solving and time management skills.
Excellent communication both verbally and written.
Punctual and able to prioritise own workload.
Able to diagnose and troubleshoot issues, asking customers relevant questions to get the issue resolved and knowing when to research and when to escalate.
Able to work well with remote teams and build strong working relationships.

Skills

Maintenance and support of Desktop & Mobile Devices including Laptops, Chromebooks and Tablets.
Peripheral Support inc. Printing, Scanning, Interactive Screens, Projectors and Audio/Visual Equipment.
Basic wired and wireless networking and troubleshooting
Image build and deploy tools – Microsoft and Apple devices
Basic Operational knowledge of Microsoft 365 and/or Google Workspace
Technical knowledge and experience equivalent to CompTIA A+ or similar.
A working knowledge of ITIL methodology and use of IT service desk ticketing system e.g. ServiceNow would be an advantage.

Apply Now

Refine Your Search

service desk engineer jobs in lutterworth, lec

Support Engineer - Mobile (Northamptonshire)

Senior Service Desk Engineer

1st / 2nd Line Support Engineer

Help Desk Engineer

Digital Service Desk Engineer

Field Engineer

Customer Service Coordinator (Full Time)

IT Field Service Engineer

IT Support Engineer

Customer Service Desk Co-ordinator

Second Line IT Support Engineer

Senior IT Infrastructure Engineer

Service Desk Manager

Tier 1 IT Engineer

PA and Office Manager - WMG Academy Solihull

2nd Line Engineer

Shift Technician

Junior Support Engineer

Systems Support Engineer (5-month FTC)

Scheduler

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