First line managers Work, Jobs in Lydd, Ken (with Salaries)

Holiday Sales - Owner and Guest Experience Manager - HS1
Parkdean Resorts —Rye
- £37,336 a year
- Weekend availability
- Sales
- Communication skills
- Resort
- Store discount
- Employee assistance programme
Quick apply
7d
Crew and Information Controller
Getlink —Folkestone
- £42,543 - £44,670 a year
- Full-time
- English
Quick apply
6d
Activities - Assistant Activity and Leisure Manager - AT4
Parkdean Resorts —Rye
- £28,954 a year
- Weekend availability
- First Aid Certification
- Team management
- IT
- Store discount
- Employee assistance programme
Quick apply
Sport & Active Health Assistant Manager - Sport
Canterbury Christ Church University —Canterbury
- £32,080 - £36,636 a year
- Weekend availability
- University
- Travel
- IT
4d
People Officer
BrettGroup —Canterbury
- Microsoft Office
- Human resources
- Free parking
- Annual leave
Quick apply
3d
Marketing Executive
Formula Space Ltd —Canterbury
- £30,000 - £34,000 a year
- Full-time
- Microsoft Office
- In-person
- Marketing
- Free parking
- Annual leave
Quick apply
Assistant Community Charity Shop Manager (Thursday, Friday & Saturday)
Family Action —Hythe
- £12.95 an hour
- Part-time
- Hospitality
- Sales
- Customer service
- Annual leave
- Employee discount
Quick apply
1d
HR, People & Culture Coordinator
Sports Connect —Faversham
- £13.45 - £15.45 an hour
- Part-time
- Computer literacy
- Travel
- Human resources
- Free parking
- Annual leave
Quick apply
8d
Senior Investigation Officer
HM Revenue and Customs —Dover
- £45,544 - £49,523 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Travel
- Work from home
10d
Barista
Starbucks —Canterbury
- Weekend availability
- Store discount
- Employee assistance programme
Talent Acquisition Partner
Saga —Folkestone
- £30,000 - £35,000 a year
- Hybrid work
- Organisational skills
- Communication skills
- Employee discount
Quick apply
10d
Detention Custody Officer Manager - France
Mitie —Dover
- £38,489 a year
- Full-time
- Driving
2h
Emergency Response Officer (ERO) - Internal Only
Folkestone & Hythe District Council —Folkestone
- £200 a week
- Weekend availability
- Flexible schedule
3d
HR Administrator
Griffin & Brand (European) Ltd —Ashford
- £30,000 a year
- Full-time
- Administrative experience
- Human resources
- Organisational skills
- Free parking
- Sick pay
Quick apply
3d
Industry Liaison Officer - Art and Design
EKC Group —Dover
- £18,845 - £28,610 a year
- Full-time
- Communication skills
- School
- Annual leave
- Employee discount
6d
Wedding & Events Co-ordinator
Solton Manor —Dover
- £24,424 - £30,000 a year
- Weekend availability
- Hybrid work
- Sales
- Organisational skills
- In-person
- Free parking
- Flexitime
Quick apply
EFL Teachers Summer Dover (Non-Residential)
Move Language Ahead —Canterbury
- £20.65 an hour
- Seasonal
- English
- Master's degree
- Administrative experience
- Paid training
- Annual leave
Quick apply
Security Officer
ABM UK —Ashford
- £13.45 an hour
- Full-time
- Annual leave
- Employee discount
Quick apply
Product Manager - Travel
Saga —Folkestone
- £40,000 - £49,000 a year
- Spanish
- Sales
- Data analysis skills
- Employee discount
Quick apply
10d
Concierge
Active Care Group —Hothfield
- £28,978.47 a year
- Full-time
- Hospitality
- Rehabilitation centre
- Time management
- Employee assistance programme
- Referral programme
Quick apply
6d

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Holiday Sales - Owner and Guest Experience Manager - HS1

Parkdean Resorts -
Rye

Quick apply

Job details

£37,336 a year
7 days ago

Benefits

Store discount
Employee assistance programme
Employee discount

Qualifications

Sales
Communication skills

Full job description

We’re looking for an inspiring, guest focused Owner & Guest Experience Manager to champion outstanding service and elevate the complete journey for both Holiday Home Owners and Guests, from their first hello to their final farewell.
If you’re passionate about creating memorable experiences, driving improvements, and leading high-performing teams, this role offers an exciting opportunity to make a big impact.
As an Owner & Guest Experience Manager, you’ll own the full end to end experience, ensuring every guest and owner feels valued, supported and welcomed. You’ll lead, coach and develop your team to deliver consistently brilliant service, while using insight and feedback to drive continuous improvement.
You’ll build strong relationships, oversee events and engagement activities, and work closely with wider park teams to deliver a seamless, joined up customer experience at every touchpoint.
What you will be doing...

Act as the voice of the customer - using owner and guest feedback, insight and reviews to shape improvements.
Analyse data and trends to identify emerging issues and opportunities to elevate service standards.
Lead action plans that reduce escalations and enhance satisfaction scores.
Recruit, inspire, train and develop a high performing customer focused team.
Create a positive, supportive culture where colleagues feel confident and motivated.
Lead by example, consistently demonstrating our values and service standards.
Take full accountability for managing and resolving owner and guest complaints in line with company policies.
Support the delivery of customer focused events and initiatives to strengthen engagement.
Plan, schedule and deliver a broad range of owner and guest events - forums, drop ins, social activities and more.
Work collaboratively with all park teams and central support functions to maintain consistency across the entire journey.

About you...

Proven experience managing and developing a customer focused team.
Strong relationship-building skills with internal and external stakeholders.
Good commercial awareness and understanding of how service excellence drives revenue.
Excellent written and digital communication skills for guest facing communication.
Flexibility to work varied hours including weekends, evenings and bank holidays.
A proactive, solution focused approach with a passion for delivering outstanding experiences.

So, why Parkdean Resorts?
Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer:

The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training!
You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.
A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.

We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come.

Are we the right fit for you?
At Parkdean Resorts, every park is a place to start something great; a place where you can develop your skills, take on new challenges, and thrive alongside a team that supports you every step of the way.
Our parks create meaningful memories for our guests and know that great service is more than a smile - it’s understanding the value of every moment. Because it’s not just what we do, it’s who we are. Join a team that puts heart into every holiday. Be the Heart of the Park.
Parkdean Resorts takes safeguarding seriously therefore background checks including DBS (or equivalent) will be carried out if appropriate.
We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests as part of the recruitment and assessment process, please contact Roisin at [email protected].

Quick apply

Refine Your Search

first line managers jobs in lydd, ken

Holiday Sales - Owner and Guest Experience Manager - HS1

Crew and Information Controller

Activities - Assistant Activity and Leisure Manager - AT4

Sport & Active Health Assistant Manager - Sport

People Officer

Marketing Executive

Assistant Community Charity Shop Manager (Thursday, Friday & Saturday)

HR, People & Culture Coordinator

Senior Investigation Officer

Barista

Talent Acquisition Partner

Detention Custody Officer Manager - France

Emergency Response Officer (ERO) - Internal Only

HR Administrator

Industry Liaison Officer - Art and Design

Wedding & Events Co-ordinator

EFL Teachers Summer Dover (Non-Residential)

Security Officer

Product Manager - Travel

Concierge

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