Benefit specialist Work, Jobs in Lyndhurst, Ham (with Salaries)

Customer Services Officer (Housing)
New Forest District Council —Lyndhurst
- £27,939 - £30,372 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
Estates Officer
Forestry Commission —Lyndhurst
- £33,854 a year
- Full-time
- Microsoft Office
- Presentation skills
- Driving
1d
Fleet Administrator
U-Drive —Poole
- £30,580 a year
- Full-time
- Microsoft Office
- Administrative experience
- IT
- Annual leave
- Employee assistance programme
Quick apply
Live Nights Support Worker
New Forest Care —Southampton
- Up to £28,496 a year
- Full-time
- Driving
- Annual leave
- Sick pay
Quick apply
Travel Sales Consultant
Trailfinders —Southampton
- £44,000 - £49,000 a year
- Full-time
- Sales
- Employee discount
- Sick pay
Youth Engagement Coordinator - Casual Hours
YMCA Fairthorne Group —Southampton
- £12.71 an hour
- Part-time
- Mentoring
- IT
- Teaching
- Health & wellbeing programme
- Employee assistance programme
Quick apply
Digital&Social Marketing Specialist
Gill Group —Lymington
- £32,000 - £35,000 a year
- Full-time
- Social media management
- English
- Organisational skills
- Sick pay
Quick apply
8d
Residential Support Worker (Children)
New Forest Care —Southampton
- Up to £37,658.40 a year
- Weekend availability
- Annual leave
- Sick pay
Quick apply
Customer Success Executive
Novatech Ltd —Portsmouth
- £26,500 - £28,500 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Business development
- Free parking
- Employee assistance programme
Rehabilitation Assistant / Support Worker
Steps Ahead Care & Support Ltd —Amesbury
- £14.20 - £19.00 an hour
- Weekend availability
- Care experience
- English
- Rehabilitation centre
- Employee discount
- Referral programme
Quick apply
12d
Facilities Team Leader
King Edward VI Preparatory School —Romsey
- £28,700 - £30,750 a year
- Full-time
- Leadership
- School
- Free parking
- Employee discount
Quick apply
4d
Primary Teacher - The Spires School
Five Rivers Child Care Ltd —Salisbury
- £31,689 - £37,932 a year
- Full-time
- English
- Driving
- IT
- Store discount
- Health & wellbeing programme
Quick apply
12d
Counter Fraud Officer
Hampshire County Council —Winchester
- £33,178 - £36,369 a year
- Hybrid work
- Communication skills
- Work from home
Business Support Manager
M Group —Southampton
- Microsoft Office
- Hotel
- Organisational skills
- Annual leave
- Employee assistance programme
Portable Appliance Tester
CBRE —Salisbury
- From £30,000 a year
- Full-time
- Schematics
- Maintenance
- In-person
- Free parking
- Employee discount
Quick apply
Client Support Specialist
I-Fulfilment —Christchurch
- £27,500 - £30,000 a year
- Full-time
- Administrative experience
- Communication skills
- Free parking
- Annual leave
Quick apply
4d
Quality Assurance Specialist
Eight Financial Advice —Totton
- Full-time
- Hybrid work
- Salesforce
- Financial services
- Employee assistance programme
- Life insurance
Quick apply
10d
IT Teacher
Fair Ways —Eastleigh
- Up to £43,480 a year
- English
- IT
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
Customer Service Specialist
Carsa Limited —Southampton
- Up to £30,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- In-person
- Health & wellbeing programme
- Life insurance
Quick apply
12d
Operational Support Officer
HM Courts & Tribunal Service —Winchester
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
11d

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Customer Services Officer (Housing)

New Forest District Council -
Lyndhurst

Apply Now

Job details

Part-time
£27,939 - £30,372 a year

Benefits

Company pension
Employee assistance programme
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Administrative experience
Organisational skills
Communication skills

Full job description

Salary

£27,939 - £30,372 per annum (pro rata)

Contractual hours

Basis

Part time

Region

South

Job category/type

Administration

Date posted

07/07/2026

Do you enjoy providing excellent customer service?

The Housing Resident Services dedicated Housing Support Hub is the first point of contact for our Housing residents for a range of Housing related issues. As part of a friendly and professional team you will be responsible for handling a wide range of calls from our residents, whilst supporting the wider Housing teams.

Enquiries are predominantly received by phone but also email and web contact, as well as from other departments within the Council. Team members are expected to have a good all-round knowledge of the service area(s) to be able to advise customers accordingly and ideally resolve as many enquiries as possible without the need to refer on to other departments.

In addition to call handling, functions include processing reactive maintenance requests, answering queries relating to Estate Management and other tenancy issues, taking payments for rent and dealing with rent arrears.

Looking for a challenge?

This is a challenging and diverse role that requires great ICT skills and the ability to quickly learn new systems. This is essential together with excellent communication skills in order to effectively liaise with residents, colleagues and other departments on a daily basis and manage sometimes challenging and upsetting calls. You will also possess very good organisational skills with the ability to prioritise different work activities to meet changing deadlines in a busy contact centre environment.

Hours:

This is a part time role for 24 hours per week.

Monday: 08:30 to 17:15 (8.25 hours with 30 minutes unpaid break)

Tuesday: 08.45 -17.15 (8 with 30 minutes unpaid break)

Friday: 08:30 to16:45 (7.75 30 minutes unpaid break)

The hours for this role are fixed as listed above. Due to the position being customer-facing and aligned with our telephone operating hours, there is no availability for flexible working.

What’s in it for you?

Benefits include:

£27,939 - £30,372 per annum (pro rata) Appointment will typically be made at the bottom of the scale. (Pay award pending).
23 –24 days leave (pro rata) plus an additional 5 days for 5 years local authority continuous service.
Local Government pension scheme
Employee Assistance Programme (free 24 hour legal, financial and personal advice for employees).
On site parking
Hybrid working (50% of hours office based).
24 Hours per week (Set hours)

About you

Although no formal qualification is required the successful candidate must have excellent Customer Service skills and telephone manner along with strong administrative skills. Experience of working in a similar Customer focused environment is essential.

Candidates should possess very good ICT skills in a range of software such as Microsoft Word, Outlook and Excel, and a knowledge of specialist software (such as CRM, Orchard, and Unit 4 Business World etc) would be an advantage. As the Council continue to work on develop our technology, systems and resource to meet the changing need of our residents a willingness and ability to adapt to ever changing technology is also important.

Please note, this post will be subject to a Basic DBS check.

About us

New Forest District Council directly manages over 5000 Council homes and provides both planned, cyclical and responsive maintenance and repairs service to our tenants through a large team of highly skilled trades people.

As one of the largest districts in the country, with 6 towns and a close relationship with neighbouring conurbations, the New Forest provides a supportive environment in which everyone who works for us can help drive our aims.

We believe that all our employees make a valuable contribution to the work of the council and that’s why we encourage a trusting and open culture where each employee is supported and respected equally. We also recognise the value of a highly motivated and engaged workforce, and we actively promote a good work/life balance.

If you're ambitious and passionate, are driven to deliver, and want to be part of our team, we welcome your application.

After reading the job description of what the role will involve, you feel you would like an informal chat about the role, please contact Emily Berry on 02380 285222.

Closing date: 30th July

Estimated Interview Date: 12th August

Apply Now

Refine Your Search

benefit specialist jobs in lyndhurst, ham

Customer Services Officer (Housing)

Estates Officer

Fleet Administrator

Live Nights Support Worker

Travel Sales Consultant

Youth Engagement Coordinator - Casual Hours

Digital&Social Marketing Specialist

Residential Support Worker (Children)

Customer Success Executive

Rehabilitation Assistant / Support Worker

Facilities Team Leader

Primary Teacher - The Spires School

Counter Fraud Officer

Business Support Manager

Portable Appliance Tester

Client Support Specialist

Quality Assurance Specialist

IT Teacher

Customer Service Specialist

Operational Support Officer

I want to receive the latest job alerts for benefit specialist in lyndhurst, ham

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