customer support coordinator Work, Jobs in lytham, lan (with Salaries)

Customer Success & Sales Support Coordinator
Urban Ice Tribe —Wigan
- £32,000 - £39,000 a year
- Full-time
- CRM software
- Customer service
- English
- Free parking
Quick apply
1d
Client Project Coordinator
Parkingeye Limited —Coppull
- £24,879.84 a year
- Full-time
- Sales
- Customer service
- English
Quick apply
10d
Customer Service Coordinator
Evermore Care —Coppull
- £13.45 an hour
- Weekend availability
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
- Referral programme
Quick apply
Customer Service Call Coordinator
Supalite Tiled Roof Systems Ltd —Preston
- £14.29 an hour
- Part-time
- Microsoft Excel
- Sales
- Customer service
- Health & wellbeing programme
Quick apply
1d
Operations & Administration Coordinator
GC Windows Ltd —Leigh
- £29,000 - £35,000 a year
- Full-time
- Microsoft Office
- IT
- Construction
- Annual leave
- Employee discount
Quick apply
2d
Customer Service Coordinator
TVS Supply Chain Solutions —Chorley
- Weekend availability
- Customer service
- Travel
- Communication skills
9d
HR Coordinator (9-month FTC)
Kraft Heinz Company —Wigan
- Human resources
- Communication skills
Care Coordinator (Administrator)
HCRG Care Group —Preston
- £24,937 a year
- Customer service
- Driving
- Travel
- Employee discount
Quick apply
3d
Customer Account & Operations Coordinator
Marsden Packaging Ltd —Blackburn
- £13.50 an hour
- Part-time
- Salesforce
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
8d
Digital Project Coordinator
Sofology —Warrington
- £29,643 - £33,450 a year
- Employee assistance programme
- Employee discount
Quick apply
9d
Anthropologie Dual Site Display Coordinator (Manchester & Liverpool) - Liverpool, UK
Anthropologie —Liverpool
- Full-time
- Carpentry
- Organisational skills
- Power tools
- Employee assistance programme
- Employee discount
Activities & Wellbeing Co-ordinator (Customer Experience Lead)
EQ Care —Wigan
- £20,982 a year
- Part-time
- Microsoft Office
- IT
- Annual leave

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customer support coordinator jobs near lytham, lan

Customer Success & Sales Support Coordinator

Urban Ice Tribe
Wigan

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Job details

Full-time
£32,000 - £39,000 a year
1 day ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

CRM software
Sales support
Driving Licence
Customer service
Project coordination
English
Problem-solving
HVAC
Organisational skills
AI
Communication skills
Time management

Full job description

Why Join Urban Ice Tribe?

Urban Ice Tribe is one of the UK's leading suppliers of commercial and residential ice baths, chillers, filtration systems and wellness equipment.

We work with gyms, spas, wellness operators, professional sports teams and private clients across the UK and Europe.

As our business continues to grow, we are looking for a highly organised and proactive Customer Success & Sales Support Coordinator to become a key member of our team.

This role is ideal for someone who enjoys helping customers, solving problems, supporting sales activity and improving business processes.

The Role

You will act as a central point of contact between customers, sales, logistics, suppliers and engineers, ensuring enquiries and projects progress smoothly from initial enquiry through to successful completion.

The role combines customer service, quotation support, project coordination and administrative support within a fast-growing business.

Key Responsibilities

Customer Success

Manage customer enquiries via email and telephone.

Provide exceptional pre-sales and after-sales support.

Resolve customer issues wherever possible.

Ensure customers receive timely updates and clear communication.

Maintain excellent customer relationships.

Sales Support

Prepare and issue quotations.

Follow up customer enquiries and quotation requests.

Support the sales team with administration and customer communications.

Assist with order processing and documentation.

Maintain accurate CRM and customer records.

Technical Support Coordination

Log and manage support cases.

Gather information required by engineers and technical specialists.

Issue troubleshooting guides and customer documentation.

Coordinate service visits and support activities.

Monitor cases through to resolution.

Project & Administrative Support

Coordinate deliveries and installations.

Liaise with suppliers, couriers and subcontractors.

Support office administration and business operations.

Provide holiday cover for key administrative functions.

Continuous Improvement

Help document customer enquiries and solutions.

Contribute to internal knowledge bases and SOPs.

Identify opportunities to improve customer experience and efficiency.

Support the implementation of AI-assisted customer support tools.

About You

Essential

Excellent written and verbal communication skills.

Strong organisational and time management skills.

High attention to detail.

Ability to manage multiple priorities simultaneously.

Confident using business software and cloud-based systems.

Professional, proactive and positive attitude.

Strong problem-solving skills.

Desirable

Experience in customer success, customer service, sales support or project coordination.

Experience preparing quotations and processing orders.

Experience using CRM systems.

Experience within engineering, construction, HVAC, pools, wellness, manufacturing or technical products.

Interest in technology, automation and AI.

Salary & Benefits

£32,000 - £39,000 depending on experience.

Opportunity for progression as the business grows.

Training and development opportunities.

Friendly and supportive team environment.

Opportunity to play a key role within a growing and innovative company.

The Person We're Looking For

We're looking for somebody who doesn't simply answer questions—they take ownership, solve problems and help improve the way the business operates.

You'll enjoy working with customers, learning technical products and finding ways to make things run more smoothly for both customers and colleagues.

Pay: £32,000.00-£39,000.00 per year

Benefits:

Company pension
Free parking
On-site parking

Ability to commute/relocate:

Wigan, Greater Manchester: reliably commute or plan to relocate before starting work (required)

Application question(s):

Please give an example of a time you improved a process, reduced workload, or solved a recurring problem in a previous role.

Experience:

Customer service: 5 years (required)

Language:

Fluent English (required)

Licence/Certification:

Driving Licence (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer support coordinator jobs in lytham, lan

Customer Success & Sales Support Coordinator

Client Project Coordinator

Customer Service Coordinator

Customer Service Call Coordinator

Operations & Administration Coordinator

Customer Service Coordinator

HR Coordinator (9-month FTC)

Care Coordinator (Administrator)

Customer Account & Operations Coordinator

Digital Project Coordinator

Anthropologie Dual Site Display Coordinator (Manchester & Liverpool) - Liverpool, UK

Activities & Wellbeing Co-ordinator (Customer Experience Lead)

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