enquiry centre advisors Work, Jobs in macclesfield, chs (with Salaries)

Customer Service Agent - 4 day week
MetroRod Ltd —Macclesfield
- £26,743 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
4d
Customer Service Agent - 4 day week
Metro Rod —Macclesfield
- £26,743 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
4d
Enquiry Centre Advisors
Capita —Stafford
- From £26,227.50 a year
- Full-time
10d
Customer Contact Agent
Essential Insurance —Sale
- £25,200 - £30,000 a year
- Full-time
- Microsoft Word
- Sales
- Financial services
- Free parking
- Profit sharing
Quick apply
4d
Contact Centre Advisor
First Choice Homes Oldham —Oldham
- £28,014.51 a year
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
3d
Appointment Setter for Mortgage Advisors
Fresh Finance Group —Newcastle
- £14,000 a year
- Part-time
- Financial services
Customer Contact Centre Advisor
Vivify Venues —Manchester
- £26,000 a year
- Weekend availability
- CRM software
- Customer service
- Organisational skills
Quick apply
Sales Support Advisor
Clear Business —Sale
- £24,300 - £25,000 a year
- Full-time
- Hybrid work
- Customer service
- Salesforce
- Organisational skills
- Free parking
- Annual leave
Quick apply
Customer Relations Advisor
RRG Group —Salford
- Up to £30,000 a year
- Overtime
- Salesforce
- English
- In-person
- Free parking
- Employee discount
Quick apply
1d
Invoice and Debt Recovery Advisor
Oldham Council —Oldham
- £26,403 - £28,142 a year
- Customer service
- Microsoft Office
- IT
- Annual leave
- Employee discount
9d
HMP Styal - Operational Prisoner Offender Manager
Ministry of Justice —Wilmslow
- £30,001 - £40,000 a year
- Weekend availability
- Hybrid work
- English
- Presentation skills
- Case management
- Annual leave
10d
Supporter Care Advisor FTC
Brook-St Hiredonline —Salford
- Monday to Friday
- Customer service
- Communication skills
6d
Equalities Lead
Ministry of Justice —Wilmslow
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- English
- Annual leave
6d
Apprentice Aftersales Advisor - Peugeot
Stoneacre —Stoke-on-Trent
- Full-time
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
Learner Services Advisor
Access Creative College —Manchester
- £23,000 a year
- Full-time
- Care plans
- Annual leave
- Employee assistance programme
Quick apply
4d
Assistant Central Reservations Manager
Dakota Hotels —Manchester
- Up to £32,000 a year
- Weekend availability
- Hospitality
- Computer literacy
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
2d
Service Advisor - Crewe Audi
Audi —Crewe
- £29,000 - £32,000 a year
- Full-time
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
12d
Associate / Senior Associate - Public Procurement
DWF —Manchester
- Full-time
- Hybrid work
Sales Advisor (Part-Time)
Arne Clo Ltd —Manchester
- Temporary
- Sales
- Customer service
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
Service Advisor - Crewe Audi
Swansway Garages —Crewe
- £29,000 - £32,000 a year
- Overtime
- Customer service
- Employee assistance programme
- Employee discount
12d

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enquiry centre advisors jobs near macclesfield, chs

Customer Service Agent - 4 day week

MetroRod Ltd -
Macclesfield

Quick apply

Job details

Full-time
£26,743 a year
4 days ago

Benefits

Free parking
Additional leave
Cycle to work scheme
Annual leave
Company pension
Company events
Employee assistance programme
Employee discount

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service

Full job description

Customer Service Advisor
Metro Rod LTD
4 day working week
Office-based
£26,743 per annum (increasing upon successful probation period)
Mon-Fri weekly rota*

We are recruiting for our prestigious contact centre here at our Macclesfield Support Centre.

This is the perfect opportunity for someone with a strong Call/Contact Centre background who is used to delivering a first-class customer experience within a very busy team. You will be responsible for logging all jobs that come through to the Support Centre and organising the relevant Engineers to those jobs.

Metro Rod work with the likes of Equans, Amey, Aldi, Mitie, Greggs, McDonalds, Wetherspoons and many more in the FM, Social Housing, Property Management, Retail, Industrial and Leisure sectors. Despite having been around for over 40 years, we are a fast-growing and dynamic business and part of an ever-expanding group Franchise Brands.

Founded in 1983, Metro Rod and its sister company Metro Plumb are leading providers of drain clearance and maintenance services delivered on a largely reactive basis. The services are provided by over 60 franchisees with geographical coverage across the UK. We’ve been clearing and unblocking drains for more than thirty years and we’re proud of our reputation for quality service and customer satisfaction. Major companies and leading high street names trust us to deal with all their regular drain maintenance and we’ll bring the same high standards of service to tackle your drain blockage.

Within the Waste & Water Services Division of Franchise Brands, is also Willow Pumps and Filta. Two expanding businesses that focus on sewage pumps and commercial kitchen solutions. Together, the brands provide a complete one-stop shop for keeping water and waste flowing.

What does it entail?

This team is responsible for providing a customer focused service to National Account, Local Account and domestic customers. Being the first port of call for all enquiries over phone and email, dealing with complaints and troubleshooting along the way.

Working closely with a number of internal teams and external suppliers, the team is relied upon to represent the brand in the best possible way, being proactive and ensuring that all relevant parties are kept up to date along the journey whilst adhering to any client SLA’s.

What do we look for?

Exceptional customer service skills
Experience within a Call/Contact Centre is essential
Proven experience in achieving customer satisfaction targets
Experience using different systems, as well as Microsoft Word, Outlook and Excel
Stakeholder management – experience working with internal and external stakeholders
Ability to follow processes and procedures
Strong eye for detail
Resilience
Experience dealing with complaints
Proactive approach – able to look at the bigger picture
Adaptability – able to think on your feet
Strong work ethic

What do you get?

Up to 25 days annual leave – plus bank holidays
Royal London, Company Pension
Group Life Assurance
Additional Paid Leave / Special Leave
Cycle to Work Scheme
Company Events
Laptop / Company Mobile
Travel subsidy / mileage
Free Eye Tests / Subsidy for Glasses
Electric Car Charging Points
Free Standard Parking
Employee Assistance Programme
Occupational Health Support
Employee Discounts Platform - Sodexo

please note that the rota changes weekly between the following shifts. Shifts include 07:00-17:00, 07:30-17:30, 08:00-18:00 and 09:00-19:00 and will be based over a 4 day working week.

We are an equal opportunities employer. We welcome applications from all suitably qualified individuals regardless of age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

Quick apply

Refine Your Search

enquiry centre advisors jobs in macclesfield, chs

Customer Service Agent - 4 day week

Customer Service Agent - 4 day week

Enquiry Centre Advisors

Customer Contact Agent

Contact Centre Advisor

Appointment Setter for Mortgage Advisors

Customer Contact Centre Advisor

Sales Support Advisor

Customer Relations Advisor

Invoice and Debt Recovery Advisor

HMP Styal - Operational Prisoner Offender Manager

Supporter Care Advisor FTC

Equalities Lead

Apprentice Aftersales Advisor - Peugeot

Learner Services Advisor

Assistant Central Reservations Manager

Service Advisor - Crewe Audi

Associate / Senior Associate - Public Procurement

Sales Advisor (Part-Time)

Service Advisor - Crewe Audi

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