retention manager Work, Jobs in macclesfield, chs (with Salaries)

General Manager (Operations & People)
Kickback Coffee Roasters Ltd —Macclesfield
- £30,000 - £34,000 a year
- Management
- Bakery
- Human resources
- Employee discount
Quick apply
Sales and Retention Manager
Everlast Gyms —Macclesfield
- Weekend availability
- Communication skills
- Employee discount
- Gym membership
Quick apply
3d
Franchise Manager
Transform Hub Franchise —Knutsford
- £35,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
Quick apply
4d
Partnership Director
Equans —Winsford
- Up to £95,000 a year
- Full-time
- Organisational skills
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
Branch Manager & Art Teacher
art-K —Macclesfield
- £26,257 - £30,767 a year
- Full-time
- No degree
- Communication skills
- Teaching
- Annual leave
- Sick pay
2d
Operations Manager
Bruntwood —Manchester
- £50,000 - £60,000 a year
- Full-time
- Travel
Key Account Manager
DCBL —Runcorn
- £40,000 a year
- Full-time
- Customer service
- In-person
- Leadership
- Free parking
- Employee assistance programme
Quick apply
Customer Success Manager
Interact Software —Manchester
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Human resources
- Annual leave
- Gym membership
Quick apply
Customer Success and Retention Manager
DMS Digital group Ltd —Manchester
- £30,000 - £40,000 a year
- Driving
- Travel
- IT
7d
Wellness Centre Manager
MADE Wellness Centre @ Moddershall Oaks Country Spa Retreat —Stone
- Full-time
- Hospitality
- Sales
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
8d
Sales Representative – Multiple Levels (Junior SDR to Account Manager)
We Have a Meeting —Manchester
- £25,000 - £60,000 a year
- Full-time
- Marketing
- English
- Analysis skills
- Employee discount
- Bereavement leave
Quick apply
Centre Manager
Mathnasium of Bramhall —Bramhall
- From £28,000 a year
- Full-time
- Sales
- Customer service
- Maths
Quick apply
1d
Regional Branch Manager - Manchester
Otto Car Ltd —Manchester
- £35,000 a year
- Full-time
- Management
- English
- In-person
Quick apply
1d
HR Advisor
Totally Local Company —Stockport
- £34,000 a year
- Full-time
- Human resources
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Building Services Manager
Building services (general) jobs —Manchester
- £65,000 - £75,000 a year
- Mechanical knowledge
7d
CRM Retention Manager
HyperGrowth Recruitment —Manchester
- Hybrid work
- CRM software
- Analysis skills
Quick apply
Regional Operations Manager
SBFM —Manchester
- £35,000 a year
- Weekend availability
- Microsoft Office
- Travel
- Construction
Customer Support & Retention Representative
Housr —Manchester
- Hybrid work
- University
- In-person
- Communication skills
- Gym membership
Assistant Manager
Lounges —Cheadle
- £36,000 a year
- Full-time
- Serving
- Communication skills
Quick apply
11d
Operations Manager
CLNQ —Manchester
- From £60,000 a year
- Full-time
- Hospitality
- Salesforce
- Travel
- Employee discount
Quick apply

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General Manager (Operations & People)

Kickback Coffee Roasters Ltd
Macclesfield

Quick apply

Job details

£30,000 - £34,000 a year

Benefits

Employee discount

Qualifications

Management
Salt
Human resources
MailChimp
Leadership
Communication skills

Full job description

At Flour Water Salt, we’re more than a bakery. We’re a fast-paced, community-focused business passionate about creating exceptional pastries and baked goods while building meaningful relationships with the people around us, from our customers and team to local suppliers and neighbouring businesses.

We believe great food comes from great people. That means fostering a workplace built on creativity, collaboration, shared values, and continuous growth. As we continue to evolve, we’re looking for a General Manager to become a pivotal part of the business, working closely with Senior Management to help shape the future of Flour Water Salt.

This is an opportunity for someone who thrives in hospitality, enjoys balancing operations with people leadership, and wants to play a key role in a growing independent business.

As General Manager, you’ll oversee the day-to-day operations of the bakery while supporting the long-term growth and success of the business. You’ll lead from the front, maintaining a strong presence on the floor, supporting and developing the team, driving operational excellence, and helping strengthen our connection with the local community.

A core part of this role will be bridging the gap between Front of House and Back of House teams, creating strong communication, alignment, and collaboration across the business. You’ll play a key role in ensuring both teams work cohesively towards shared goals, helping to foster a culture of mutual respect, accountability, and excellence.

Working closely with Senior Management, you’ll have significant influence over team culture, customer experience, systems, performance, and future opportunities for the business. This is a highly collaborative position and an opportunity to become a pivotal part of Flour Water Salt’s continued growth.

Responsibilities include:

Team Leadership & People Management

Managing rotas, scheduling, and staff leave across the team
Supporting recruitment and onboarding processes, particularly for Front of House (with potential involvement in Back of House hiring)
Leading performance reviews, ongoing feedback, and professional development plans
Handling HR processes and fostering a positive, high-performing workplace culture
Coaching and motivating the team to deliver exceptional customer experiences
Supporting retention, wellbeing, and team engagement

Operations & Service

Maintaining an active Front of House presence, particularly during peak service periods
Ensuring smooth day-to-day bakery operations and consistently high standards
Overseeing store upkeep, presentation, cleanliness, and maintenance
Managing opening/closing procedures and operational systems
Ensuring compliance with food safety, health & safety, and company policies

Commercial & Business Performance

Reporting on turnover, sales metrics, labour costs, and key performance indicators
Monitoring and managing wastage and identifying opportunities for improvement
Supporting profitability through efficient stock, staffing, and operational planning
Driving initiatives to improve customer experience and business performance

Marketing & Community Engagement

Overseeing marketing activity, including Instagram, Mailchimp, and in-store promotions
Helping maintain and grow the Flour Water Salt brand presence
Organising events and collaborations, including pop-ups with local businesses
Building and nurturing strong relationships with suppliers and members of the local community

Strategic Contribution

Working closely with Senior Management on projects, growth plans, and operational improvements
Acting as a trusted partner in shaping the future direction of the business
Bringing ideas, initiative, and leadership to help the bakery continue to evolve

We’d love to hear from you if you:

Have previous experience in a General Manager, Operations Manager, or senior hospitality leadership role
Thrive in fast-paced hospitality environments and enjoy balancing people, operations, and commercial performance
Are a natural leader who motivates teams and builds positive working cultures
Have experience with recruitment, HR processes, and employee development
Are highly organised and confident managing multiple priorities simultaneously
Have strong commercial awareness and enjoy working with targets, reporting, and performance metrics
Enjoy being hands-on and leading by example during service
Have an interest in independent food businesses, community building, and creating memorable customer experiences
Are proactive, solutions-focused, and excited by the opportunity to help shape a growing business

Experience with marketing platforms (Instagram, Mailchimp), POS systems, and independent hospitality businesses would be advantageous.

Perks & Benefits

30 days holiday
Competitive salary with potential for growth
Opportunity to develop your skills in a supportive, creative environment
Work with a passionate team that values quality, innovation, and community
Regular team events and adventures
Unlimited access to great coffee, generous staff discounts, and meal contributions during shifts
The opportunity to play a meaningful role in shaping the future of an independent, ambitious bakery business

Quick apply

Refine Your Search

retention manager jobs in macclesfield, chs

General Manager (Operations & People)

Sales and Retention Manager

Franchise Manager

Partnership Director

Branch Manager & Art Teacher

Operations Manager

Key Account Manager

Customer Success Manager

Customer Success and Retention Manager

Wellness Centre Manager

Sales Representative – Multiple Levels (Junior SDR to Account Manager)

Centre Manager

Regional Branch Manager - Manchester

HR Advisor

Building Services Manager

CRM Retention Manager

Regional Operations Manager

Customer Support & Retention Representative

Assistant Manager

Operations Manager

I want to receive the latest job alerts for retention manager in macclesfield, chs

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