technical coordinator Work, Jobs in maesteg, bge (with Salaries)

Customer Services Coordinator
Siderise Insulation —Maesteg
- Up to £27,000 a year
- Full-time
- CRM software
- Customer service
- Computer literacy
- Free parking
- Health & wellbeing programme
Quick apply
Service Desk Administrator
Vaughan Sound Installations Ltd —Llanelli
- £25,000 - £30,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Administrative experience
Quick apply
9d
Technical Records Auditor
Willis Lease Finance Corporation —Bridgend
- Analysis skills
- Communication skills
Technical Records Consultant
Willis Lease Finance Corporation —Bridgend
- Analysis skills
- No travel
- Communication skills
Charge Point Maintenence Coordinator
Liberty Global —Cardiff
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Operations Resource Coordinator
Marshall of Cambridge (Holdings) Limited —Merthyr Tydfil
- Up to £26,500 a year
- Full-time
- Human resources
- SharePoint
- IT
Operations Manager - Waste Management
Smiths Gloucester Limited —Cardiff
- Free parking
- Employee discount
Quick apply
3d
Compliance Officer
Mitie —Swansea
- Full-time
- Supervising experience
- Organisational skills
- Contracts
Settlements Coordinator
Smart Metering Systems —Cardiff
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Communication skills
- Life insurance
Project Co-ordinator.
Sierra Nevada Corporation Mission Systems UK,LTD —Saint Athan
- From £36,501 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
Facilities Assistant
Marshall of Cambridge (Holdings) Limited —Merthyr Tydfil
- £30,000 a year
- Full-time
- Maintenance
- Plumbing
- IT
Course Coordinator - Course Delivery
BARBRI —Cardiff
- £26,400 a year
- Hybrid work
- Microsoft Excel
- Customer service
- Salesforce
Quick apply
Service Coordinator
ABM Catering for Leisure Ltd —Cardiff
- From £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Office
- Accounting
- Life insurance
- Sick pay
Quick apply
1d
Work Winning Lead - Water
AECOM —Cardiff
- Full-time
- Hybrid work
- Analysis skills
- Leadership
Marketing Communications Specialist (f/m/d) | 9 -12 month fixed term contract
Ecolab Inc. —Llantrisant
- Full-time
- Marketing
- Bachelor's degree
- Product management
SENIOR ENGINEER (SUB AGENT)
Laing O'Rourke —Cardiff
- Engineering
- IT
Lead OT Incident Responder
Bridewell —Cardiff
- Full-time
- Hybrid work
- Travel
Quick apply

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Service Desk Administrator
Vaughan Sound Installations Ltd —Llanelli
*Service Growth & Sales*: Drive awareness of our service offering, support counter and contract sales, and identify new opportunities for department growth.
£25,000 - £30,000 a year
Quick apply
9d
Hire Desk Administrator
GTAccess —Mid Glamorgan
Providing advice to customers on equipment needs and resolving queries in a friendly and professional manner. Identifying and maximising sales opportunities to…
4d

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Customer Services Coordinator

Siderise Insulation -
Maesteg

Quick apply

Job details

Full-time
Up to £27,000 a year

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
Company pension
Company events
Sick pay
On-site parking

Qualifications

CRM software
Customer service
Computer literacy
English
Microsoft Office
Time management

Full job description

Siderise Insulation Ltd is a UK-based manufacturer and supplier of acoustic and fire insulation solutions for the construction, marine, and transportation industries. With over 50 years of experience, we are committed to delivering high-quality products and services that meet our clients' specific needs. Our state-of-the-art facilities and focus on innovation allow us to produce cost-effective and efficient insulation solutions. We value our employees and provide ongoing training and development opportunities to ensure a positive work environment. If you are a talented and passionate individual seeking a rewarding career in the insulation industry, Siderise Insulation Ltd is the place for you.

Purpose of this position

Provide first class customer service and take ownership of customers within your sector.
Work effectively in a Customer Service Team, focusing on prioritisation of workload to meet agreed deadlines and SLA’s.
Engage and develop relationships within the sector promoting full Siderise portfolio of products.
Meet exceptional standards within the team to optimise sales opportunities and convert to orders.

Key responsibilities

Preparation and processing of customer quotations and orders;
Processing orders with a ‘right first time’ mentality.
Be the customer’s internal advocate; effectively communicate with customers using common language and managing expectations.
Answering queries from customers.
Liaising internally with other departments to see queries through, ‘start to finish’ for customers.
Ownership of identified customers, including any incoming complaints.
Checking of technical information and pricing according to data sheets and costing models.
Maintain records to the highest standard, whilst processing in line with regulatory and company standards.
Utilise ‘Customer First’ Values to enhance customer service experience at every opportunity.
Deal with queries whilst working in a fast-paced environment and working towards departmental KPI’s.
Report customer or system issues to the Customer Services Manager in a timely manner.
Work closely and collaborate with Marketing, Technical Services, Operations and Manufacturing to coordinate and drive activities.
Point of escalation as customer liaison on behalf of the department/customer.
Contribute to the continuous business improvement process and to the meeting of business objectives.
To always be an ambassador for the company, internally and externally.
Comply with Fatal Risk Standards, Health & Safety Policy, and safe working practices, ensure responsibility for safety and discipline in work area and report accidents and ‘near misses’ in accordance with defined safety procedures.

The above outlined responsibilities are not exhaustive, and you may be required to carry out other tasks that are appropriate to your role in addition.

Capabilities

Qualifications

Hold a grade 5/C or above in Maths and English G.C.S.E (or equivalent)

Job Function Technical Knowledge and Skills

Familiar with CRM systems (Essential).
Manufacturing order process (Desirable).
Familiarity with the industry (Desirable).
Product knowledge (Training provided).
Customer-focused.
Process driven.
High commercial awareness.
Excellent time management skills
Ability to assess a situation quickly and respond in the appropriate manner.
Communicate effectively at all levels – internally and externally with an excellent telephone manner and interpersonal skills.
Ambitious in seeking training and/or further development.
High levels of attention to detail and organisation
Computer literate (Microsoft Office packages)
Experience working on MS Teams
Ability to work to deadlines and remain calm under pressure.
Demonstrates ability and willingness to learn new skills.

Personal Attributes

Highly self-motivated and collaborative, using initiative and a “can do” attitude.
Professional presentation style to customers and colleagues.
Confident communication style, and able to engage at all levels internally and externally.
Proactive approach to change and be innovative in sharing new ideas.
Pro-active and results-orientated, focused on meeting schedules, deadlines and performance goals.
Ability to learn quickly and a desire for continuous self-improvement.

Job Type: Full-time

Pay: Up to £27,000.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Free parking
Health & wellbeing programme
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

technical coordinator jobs in maesteg, bge

Customer Services Coordinator

Service Desk Administrator

Technical Records Auditor

Technical Records Consultant

Charge Point Maintenence Coordinator

Operations Resource Coordinator

Operations Manager - Waste Management

Compliance Officer

Settlements Coordinator

Project Co-ordinator.

Facilities Assistant

Course Coordinator - Course Delivery

Service Coordinator

Work Winning Lead - Water

Marketing Communications Specialist (f/m/d) | 9 -12 month fixed term contract

SENIOR ENGINEER (SUB AGENT)

Lead OT Incident Responder

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