Service manager Work, Jobs in Maidenhead, Brk (with Salaries)

Customer Service Manager
Berkeley Group —Maidenhead
- Full-time
- Sales
- Customer service
- IT
- Annual leave
Quick apply
23h
Out of Hours Regional Team Manager
Lanes Group —Slough
- Weekend availability
- Microsoft Office
- Team management
- Phone etiquette
Quick apply
4d
Sr. Category Manager (BLACK + DECKER)
Stanley Black & Decker —Maidenhead
- Full-time
- Hybrid work
- Marketing
- Bachelor's degree
- Travel
- Employee stock purchase plan
- Annual leave
Housing Team Leader
Housing Solutions —Maidenhead
- £42,124 - £43,496 a year
- Full-time
- Leadership
- Communication skills
- Annual leave
4d
General Manager
Pizza Express —Maidenhead
- £40,000 - £41,000 a year
- Full-time
- Hospitality
- Management
- Leadership
- Employee discount
- Referral programme
Quick apply
4d
Customer Service Manager
Lumina Rose Consulting —Woking
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Management
- English
- Supervising experience
- Free parking
Quick apply
2d
Customer Success Manager
iomart —Cookham
- £37,000 - £50,000 a year
- Full-time
- CRM software
- Management
- Sales
8d
Assistant Manager
Lexington Catering —Maidenhead
- £34,000 - £35,000 a year
- Part-time
- Hospitality
- Customer service
- Team management
Quick apply
12d
Workshop Manager
Bulldog Display —Maidenhead
- £30,000 - £35,000 a year
- Full-time
- Maintenance
- Welding
- In-person
Quick apply
3d
Service Delivery Manager
Ultra Electronics —Maidenhead
- Full-time
- Computer Science
- Customer service
- Engineering
- Flexible schedule
1d
Employee Relations Advisor
Bidfood —Slough
- From £36,000 a year
- Remote
- Employee discount
13d
Junior International Finance Manager Programme - UK - International
MCFT —Maidenhead
- £35,000 a year
- Full-time
- Hospitality
- Sales
- In-person
- Life insurance
- Referral programme
Quick apply
2d
Estate Manager
MAPP —Maidenhead
- £50,000 - £55,000 a year
- Full-time
14d
Service Manager II
Equinix —Slough
- Full-time
5d
Premises Manager, Operational Assets
Royal Borough of Windsor and Maidenhead —Maidenhead
- £34,962 - £38,791 a year
- Full-time
- Hybrid work
- Maintenance
- Organisational skills
- Free parking
- Annual leave
Service Manager
Voyage Care —Warfield
- £39,526 a year
- Management
- Care experience
- Leadership
Deputy General Manager
Pizza Express —Maidenhead
- £32,400 - £33,000 a year
- Full-time
- Customer service
- Leadership
- Employee discount
- Referral programme
Quick apply
7d
Sales Office Administrator
ERS Recruiting Ltd —Maidenhead
- £38,000 - £42,000 a year
7d
Homelessness Service Manager
Hillingdon Council —Uxbridge
- £69,984 - £74,802 a year
- Leadership
- Free parking
- Employee discount
Estee Lauder - Counter Lead - Boots Maidenhead 3 days
Estee Lauder —Maidenhead
- Communication skills

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Customer Service Manager

Berkeley Group -
Maidenhead

Quick apply

Job details

Full-time | Fixed term contract
23 hours ago

Benefits

Annual leave
Company pension
Private medical insurance

Qualifications

Sales
Customer service
IT
Construction
Communication skills

Full job description

Description

Berkeley Group builds homes and neighbourhoods across London, Birmingham and the South of England. We revive underused land, creating welcoming, sustainable and nature-rich places where communities thrive and where people of all ages and backgrounds enjoy a great quality of life.

We specialise in long-term brownfield regeneration, focusing on challenging and complex sites that are beyond the scope of conventional homebuilders. We are highly collaborative, working with councils and communities to create a shared vision and to unlock a mix of social, environmental, economic and commercial value that benefits all our stakeholders.

Our passion for quality and design underpins everything we do. All Berkeley homes are created with care, expertise and relentless attention to detail.

What you'll be doing

As a Customer Service Manager, you will play a key role in delivering an excellent customer experience throughout the new homes journey, from pre-completion through to the two-year warranty period. Responsibilities include:

Carry out quality inspections of completed homes, ensuring they meet company standards before handover.
Guide customers through their new home before and at completion, explaining how features work, taking meter readings, and providing keys and homeowner information.
Support customers after they move in, responding to queries, managing reported issues, and ensuring repairs are completed within agreed timescales.
Build positive relationships with customers, subcontractors, Housing Associations, warranty providers, and internal teams to resolve issues efficiently and deliver a great customer experience.
Work closely with Sales, Construction and Customer Service colleagues to provide clear, consistent communication and support continuous improvement.
Monitor customer feedback and satisfaction survey results, identifying trends and recurring issues to help improve our homes, services and overall customer experience.
Share feedback on recurring issues and product performance with the Customer Experience Director to support continuous improvement of our homes and services.
Attend meetings, provide cover for colleagues when needed, and support the wider team with additional duties as required.
Work with warranty providers (including NHBC and Premier) to support inspections and help resolve any issues identified during the 10-year structural warranty period.

What you'll bring

Previous experience in a customer service role is essential.
Experience in construction or property is desirable but not essential.
Experience working with a diverse or international customer base is an advantage.
Basic understanding of building terminology would be beneficial.

Skills & Attributes

Confident using IT systems and digital tools.
Strong communication skills with the ability to build positive relationships with customers, colleagues and partners.
Team player with a collaborative approach.
Able to influence outcomes and support effective resolution of customer issues.
High attention to detail and accuracy.

Why join us?

25 days annual leave, increasing with service to 33 days.
Health and wellbeing benefits including Private Medical Insurance.
Lifestyle benefits including access to an online discount platform.
Berkeley Foundation volunteer day.
Private pension plan.
Group life assurance.

The standard default full-time working hours in the office are 8am-5pm with core working hours 9am-4pm.

Internal applicants:
If you’re an internal applicant, please ensure you’ve informed your line manager of your intention to apply for this position.

About Berkeley Group

Our passion for quality and design underpins everything we do. All Berkeley homes are created with care, expertise and relentless attention to detail.

We have a diverse workforce and culture rooted in attention to detail, effective communication, a sense of fun and a huge feeling of ownership and pride. With a commitment to innovation, sustainability, and customer satisfaction, we have become synonymous with exceptional design and meticulous attention to detail.

Quick apply

Refine Your Search

service manager jobs in maidenhead, brk

Customer Service Manager

Out of Hours Regional Team Manager

Sr. Category Manager (BLACK + DECKER)

Housing Team Leader

General Manager

Customer Service Manager

Customer Success Manager

Assistant Manager

Workshop Manager

Service Delivery Manager

Employee Relations Advisor

Junior International Finance Manager Programme - UK - International

Estate Manager

Service Manager II

Premises Manager, Operational Assets

Service Manager

Deputy General Manager

Sales Office Administrator

Homelessness Service Manager

Estee Lauder - Counter Lead - Boots Maidenhead 3 days

I want to receive the latest job alerts for service manager in maidenhead, brk

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