Contract manager Work, Jobs in Maidenhead (with Salaries)

Key Account Manager
MCFT —Maidenhead
- £50,000 - £55,000 a year
- Full-time
- Maintenance
- Travel
- Contracts
- Life insurance
- Referral programme
Quick apply
Contract Support Co-ordinator
CBRE —Maidenhead
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Access
Office Manager
BAP Pharma Ltd —Marlow
- Up to £35,000 a year
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Health & wellbeing programme
6d
Project Manager
Royal Borough of Windsor and Maidenhead —Maidenhead
- £46,355 - £50,446 a year
- Full-time
- Hybrid work
- Maintenance
- Project management
- Organisational skills
- Free parking
- Employee assistance programme
13d
Technical Administrator
Berkeley Group —Maidenhead
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Quick apply
3d
Office Manager
Skanska —Slough
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Bereavement leave
Repairs and Compliance Manager
Affinity Trust —Thame
- £45,000 a year
- Full-time
- Hybrid work
- Maintenance
- IT
- Employee assistance programme
9d
Contract Manager
Acorn —Slough
- Full-time
- Microsoft Outlook
- Management
- Maintenance
Data Protection and Information Governance Lead - 6 month Fixed Term Contract
Housing Solutions —Maidenhead
- £35,411 - £58,232 a year
- Part-time
- Communication skills
- Annual leave
18h
Club Membership Manager
Cliveden House —Maidenhead
- £6,400 a year
- Full-time
- Hotel
- School
- Annual leave
- Employee assistance programme
Quick apply
Property Services Customer Support Officer
Royal Borough of Windsor and Maidenhead —Maidenhead
- £25,706 - £27,306 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Employee assistance programme
13d
ERP Implementation Project Manager (Contract)
Mysoft —Fleet
- Hybrid work
- PMP
- ERP systems
- Project management
Quick apply
Quality Manager
M Group —Reading
- £50,000 - £60,000 a year
- Engineering
- Contracts
- Communication skills
- Annual leave
- Employee assistance programme
Construction Contracts Manager
Oakley Food Projects —Winnersh
- From £85,000 a year
- Full-time
- Project management
- Travel
- Organisational skills
Quick apply
Cleaning Contract Manager - South Region
Andron Facilities Management —Basingstoke
- £34,500 a year
- Full-time
- Hybrid work
- Management
- Microsoft Office
- Supervising experience
Quick apply
3d
Housing and Public Protection Business Improvement Manager
Royal Borough of Windsor and Maidenhead —Maidenhead
- £55,296 - £60,286 a year
- Full-time
- Hybrid work
- Contracts
- Business
- Leadership
- Free parking
- Employee assistance programme
7d
Regional Operations Director - Places Leisure
Places for People —Camberley
- £80,000 - £90,000 a year
- Contracts
- Leadership
- Annual leave
- Employee discount
Estates Manager
Glenholme Healthcare Ltd —Eton
- £48,000 - £53,000 a year
- Full-time
- Carpentry
- Maintenance
- Microsoft Office
- Employee assistance programme
- Life insurance
Quick apply
16h
Cleaning Duty Manager
Eton College —Windsor
- £39,254.50 a year
- Full-time
- Hospitality
- Supervising experience
- Communication skills
- Employee assistance programme
14d
Purchasing Manager
Accent Catering Services Ltd —Staines-upon-Thames
- £63,000 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Travel
- Free parking
- Employee assistance programme
Quick apply

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Key Account Manager

MCFT -
Maidenhead

Quick apply

Job details

Permanent | Full-time
£50,000 - £55,000 a year

Benefits

Company pension
Life insurance
Referral programme

Qualifications

Facilities management
Maintenance
Contracts
Account management
Leadership
Communication skills
Negotiation

Full job description

Key Account Manager (Strategic Accounts & Partnerships) - £50k - £55k + Bonus

Benefits: 36 days holiday (28 + bank holidays) - Pension Scheme - Life Insurance - HealthShield Healthcare & Wellbeing Benefits - Annual Discretionary Bonus – Income Protection Scheme - Long Service Awards - Employee Referral Scheme - Sales Lead Referral Scheme - Development & Training - Annual Cost-of-Living Pay Review.

Location: Maidenhead (Office Based), Occasional travel, Full time, Permanent.

Role Overview

We are seeking an experienced and commercially driven Key Account Manager to lead and grow our most important client relationships. This role is responsible for managing our largest direct clients, as well as key Facilities Management and Contract Catering partners, while also overseeing the Account Management and Renewals teams.

The primary objective is to maximise customer retention (targeting 90%+), strengthen long-term partnerships, and proactively identify and mitigate risks to revenue.

Key Responsibilities

Strategic Account Management

Own and manage relationships with our largest and most strategically important direct clients.
Develop and execute account plans to drive growth, satisfaction, and long-term retention.
Act as the senior point of contact for key stakeholders, building strong, trusted partnerships.
Identify upsell and cross-sell opportunities within existing accounts.

Partnership Management

Manage and grow relationships with key Facilities Management and Contract Catering partners.
Ensure alignment of objectives, service delivery standards, and commercial performance.
Collaborate with partners to unlock new opportunities and strengthen joint value propositions.

Team Leadership

Lead, coach, and develop the Account Management and Renewals teams.
Set clear performance targets and KPIs aligned with retention and revenue goals.
Foster a high-performance, customer-centric culture within the team.
Provide guidance on complex or high-risk accounts.

Retention & Risk Management

Own the company-wide retention target of 90%+ across key accounts.
Proactively identify at-risk customers and implement recovery plans.
Analyse churn trends and drive continuous improvement initiatives.
Work cross-functionally to resolve service or delivery issues impacting client satisfaction.

Renewals Management

Oversee the renewals process to ensure timely and successful contract extensions.
Support the team in negotiating renewals and managing commercial discussions.
Ensure accurate forecasting of renewals and retention metrics.

Reporting & Performance

Track and report on key account performance, retention rates, and revenue growth.
Provide regular updates to senior leadership on risks, opportunities, and strategic initiatives.
Use data and insights to inform decision-making and improve customer outcomes.

Key Skills & Experience

Proven experience in Key Account Management or Strategic Account Management.
Experience managing large, complex clients and partnerships.
Strong leadership experience, with the ability to manage and develop teams.
Demonstrated success in achieving high retention rates and reducing churn.
Excellent stakeholder management and communication skills.
Commercially astute with strong negotiation skills.
Experience working with Facilities Management and/or Contract Catering sectors (desirable).

Key Performance Indicators (KPIs)

Customer retention rate (target: 90%+)
Revenue retention and growth within key accounts
Renewal success rate
Customer satisfaction and engagement scores
Team performance against targets

What Success Looks Like

Strong, long-term relationships with key clients and partners
Consistent achievement of retention targets above 90%
A high-performing, proactive account management and renewals team
Reduced churn and increased lifetime value of customers

MCFT, established 30 years ago, provides commercial kitchen maintenance for high-end customers in the UK, Europe, the Middle East and Asia; We're highly regarded by all the key players in our multi-national supply chain.

Our ambition is to be the pre-eminent provider in our field - in the UK and, importantly, overseas - where we have ambitions to be working around the world.

We're now looking for an experienced Key Account Manager to support us on our journey.

If this sounds like you then please apply today!

Why not visit our website – www.mcft.com

Quick apply

Refine Your Search

contract manager jobs in maidenhead

Key Account Manager

Contract Support Co-ordinator

Office Manager

Project Manager

Technical Administrator

Office Manager

Repairs and Compliance Manager

Contract Manager

Data Protection and Information Governance Lead - 6 month Fixed Term Contract

Club Membership Manager

Property Services Customer Support Officer

ERP Implementation Project Manager (Contract)

Quality Manager

Construction Contracts Manager

Cleaning Contract Manager - South Region

Housing and Public Protection Business Improvement Manager

Regional Operations Director - Places Leisure

Estates Manager

Cleaning Duty Manager

Purchasing Manager

I want to receive the latest job alerts for contract manager in maidenhead

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