customer service team lead Work, Jobs in maidenhead (with Salaries)

Scheduling Team Lead
Acorn —Slough
- Full-time
- Management
- Organisational skills
- Leadership
Customer Relationship Lead
Majesticare —Haddenham
- £43,000 - £47,000 a year
- Employee discount
Quick apply
3d
Customer Service Team Leader
Agria Pet Insurance —Aylesbury
- Full-time
- Customer service
- Leadership
- Communication skills
Quick apply
Complaints Team Leader
Castle Trust Bank —Basingstoke
- Full-time
- IT
- Financial services
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
12d
Team Leader
Card Factory —Uxbridge
- £13 an hour
- Leadership
Service Delivery Project Lead
Thames Water Utilites —Reading
- From £35,000 a year
- Full-time
- Hybrid work
- Customer service
- Leadership
- Time management
Client Service Delivery Operations Lead – Risk and Healthcare
Aon Corporation —Farnborough
- Management
- Organisational skills
- Communication skills
Customer Service Team Leader
SSP —Hounslow
- £16.46 an hour
- Weekend availability
Quick apply
8d
Business Transformation Lead
SimplyTech Consulting —Reading
- Up to £450 a day
- Full-time
- Hybrid work
- Salesforce
Quick apply
5d
Team Leader – Customer Service Experience
Henkel —Hemel Hempstead
- Full-time
- Hybrid work
- Management
- Customer service
- Leadership
- Flexible schedule
Quick apply
National Specification Lead
AkzoNobel —Slough
- Driving
- No degree
8d
Service Centre Team Leader
M Group —Farnborough
- Rotating shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
2d
MIA Performance & Quality Lead
Thames Water Utilites —Reading
- £50,000 a year
- Full-time
- Analysis skills
- Travel
- IT
- Annual leave
14d
Clinic Coordinator / Lead Administrator
The Iron Clinic —Rickmansworth
- £30,000 a year
- Customer service
- Microsoft Office
- Administrative experience
- Work from home
Quick apply
2d
CX Team Leader (Fixed-Term-Contract)
cinch —Hook
- Up to £35,000 a year
- Monday to Friday
- Sales
- Customer service
- Financial services
- Employee assistance programme
Quick apply
6d
Front Office Team Leader
IBIS —Reading
- £14.45 an hour
- Full-time
- Hotel
- Employee discount
Quick apply
Retail Store Supervisor/Team Leader
Mamas & Papas —High Wycombe
- Part-time
- Sales
- Supervising experience
- IT
- Employee discount
Quick apply
6d
Retention Team Leader
LetsGoCover —Farnborough
- £30,000 - £35,000 a year
- Full-time
- Management
- Sales
- English
- Health & wellbeing programme
- Gym membership
Quick apply
1d
Team Leader
NEXT —Guildford
- £13.84 an hour
- Full-time
- Customer service
12d
Day Concierge Team Leader
Rendall & Rittner —London
- £35,755 a year
- Overtime
- Employee assistance programme

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customer service team lead jobs near maidenhead

Scheduling Team Lead

Acorn
Slough

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Job details

Full-time

Benefits

Company pension
Company events

Qualifications

Management
Organisational skills
Leadership
Communication skills

Full job description

Summary

At Acorn, we believe in delivering excellence through teamwork, integrity, and a customer-first approach. Our culture is built on collaboration, accountability, and continuous improvement. If you thrive in a dynamic environment and want to be part of a company that values its people as much as its clients, this is your opportunity.

A Fast-Paced Leadership Role Where You Drive the Engine of the Business

This is an exciting opportunity to step into a pivotal role at the heart of our operations, where your decisions directly impact performance, service delivery, and customer experience every single day.

As Scheduling Team Lead, you won’t just manage schedules — you will lead the coordination of our entire front-line engineering service, ensuring the right people are in the right place at the right time to keep our business moving and our clients satisfied.

If you thrive in a fast-paced environment, enjoy solving problems in real time, and want to lead a team that truly makes a difference, this role offers challenge, variety, and genuine influence.

About the Role

A Fast-Paced Leadership Role Where You Drive the Engine of the Business

As Scheduling Team Lead, you won’t just manage schedules, you will lead the coordination of our entire front-line engineering service, ensuring the right people are in the right place at the right time to keep our business moving and our clients satisfied.

If you thrive in a fast-paced environment, enjoy solving problems in real time, and want to lead a team that truly makes a difference, this role offers challenge, variety, and genuine influence.

Package & Benefits

Location: Slough

Salary: on experience

Hours: 37.5 per week (Shift patterns: 7:00am–3:30pm & 9:00am–5:30pm)

Company Benefits

Pension scheme
Company Events

Wellbeing Benefits – 24 hours turnaround GP appointment for the whole family
25 days holiday - plus bank holidays

What You’ll Be Doing

Take ownership of the scheduling function, driving performance across SLAs, KPIs, and service delivery standards
Lead and develop a team of schedulers, creating a high-performing, motivated, and resilient team
Play a hands-on role in scheduling, ensuring engineers are efficiently deployed across all contracts
Coordinate resources to manage fluctuating workloads, holidays, and unexpected challenges
Act as the central point of contact for scheduling across the business, working closely with contract managers and engineers
Oversee the creation of out-of-hours rotas and ensure operational coverage at all times
Resolve live scheduling challenges and escalations quickly and effectively
Use data and reporting to continuously improve scheduling performance and operational efficiency
Drive innovation by supporting new systems and smarter ways of working

What We’re Looking For

We are looking for someone who brings energy, structure, and confidence to a fast-moving environment.

Strong organisational and prioritisation skills, with the ability to stay calm under pressure
Excellent communication skills and the ability to build relationships across teams
Experience in a customer-focused environment with a strong service mindset
Leadership experience or the ambition to step into a people management role
A proactive, solutions-focused approach with a passion for improving performance

Experience in scheduling, coordination, or using CAFM systems is beneficial, but not essential.

Apply Now

Refine Your Search

customer service team lead jobs in maidenhead

Scheduling Team Lead

Customer Relationship Lead

Customer Service Team Leader

Complaints Team Leader

Team Leader

Service Delivery Project Lead

Client Service Delivery Operations Lead – Risk and Healthcare

Customer Service Team Leader

Business Transformation Lead

Team Leader – Customer Service Experience

National Specification Lead

Service Centre Team Leader

MIA Performance & Quality Lead

Clinic Coordinator / Lead Administrator

CX Team Leader (Fixed-Term-Contract)

Front Office Team Leader

Retail Store Supervisor/Team Leader

Retention Team Leader

Team Leader

Day Concierge Team Leader

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