Service supervisor Work, Jobs in Maidstone, Eng (with Salaries)

Customer Service Supervisor
IRATA International —Ashford
- £30,000 - £35,000 a year
- Full-time
- Management
- Customer service
- English
- Free parking
- Health & wellbeing programme
Quick apply
Accommodation Supervisor
Leeds Castle —Maidstone
- £26,500 - £27,500 a year
- Weekend availability
- Hospitality
- Microsoft Excel
- Management
- Free parking
- Store discount
Quick apply
10d
Assistant Manager - Maidstone
BoyleSports —Maidstone
- £13.92 an hour
Quick apply
9d
Betting Shop Manager - Maidstone
BoyleSports —Maidstone
- £16.50 an hour
- Supervising experience
- Retail management
Quick apply
9d
Trainee Production Manager
Nursery Kitchen LTD —Basildon
- £40,000 a year
- Full-time
- Microsoft Excel
- Management
- English
- Free parking
- Health & wellbeing programme
Quick apply
3d
Transport Supervisor
JW Suckling Transport Ltd —Basildon
- From £32,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Free parking
- Employee assistance programme
Quick apply
Duty Manager Aftersales
BCA —Tonbridge
- £32,000 - £45,000 a year
- Monday to Friday
- Management
- Customer service
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
Production Supervisor
Tekhub Ltd —Borough Green
- £32,000 - £35,000 a year
- Full-time
- Supervising experience
- In-person
- Leadership
- Free parking
- Annual leave
Quick apply
21h
Legal and Insurance Supervisor
AM Surveying & Block Management —Maidstone
- £30,000 a year
- Full-time
- Management
- Organisational skills
- In-person
- Health & wellbeing programme
Quick apply
Reinstatement Planner
Ferns Surfacing —West Malling
- £41,600 - £46,800 a year
- Full-time
- Microsoft Outlook
- Management
- Organisational skills
- Free parking
- Life insurance
Quick apply
1d
People Partner
Foodari Limited —Canterbury
- £33,000 - £35,000 a year
- Full-time
- Computer literacy
- Human resources
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
4d
Care Supervisor
Lauriem Complete Care —Maidstone
- £26,780 a year
- Full-time
- Customer service
- In-person
- Care plans
- Paid training
Quick apply
7d
Event & Festival Bar Supervisor/ Manager
Columbia Events —Lydd
- £200 a day
- Weekend availability
- Hospitality
- Bar
- In-person
Quick apply
14d
HELPDESK TEAM LEADER/MEMBER
Riviera Networks —Wickford North
- £26,000 - £36,000 a year
- Full-time
- CRM software
- Azure
- Management
Quick apply
10d
Control Room Operator (Operations Control Centre)
1st Ace Security Ltd —Bromley
- Up to £41,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- In-person
- Employee assistance programme
Quick apply
11d
Framework Supervisor (Traffic Management)
Chevron Traffic Management —Detling
- Monday to Friday
- Management
- Maintenance
- Microsoft Office
- Employee discount
Quick apply
Field Care Supervisor
Continuity Of Care Services —Maidstone
- £27,000 - £29,000 a year
- Weekend availability
- Driving
- Care plans
- Communication skills
- Referral programme
Quick apply
Cleaning Operative
Industrial Site Maintenance —Maidstone
- £13.54 an hour
- Full-time
- In-person
- Time management
Quick apply
1d
Restaurant Supervisor
The Kentish Hare —Royal Tunbridge Wells
- From £14.50 an hour
- Full-time
- Hospitality
- Management
- Customer service
- Employee discount
Quick apply
8d
Library Assistant
SUTTON VALENCE SCHOOL —Maidstone
- From £10,200 a year
- Part-time
- Management
- Organisational skills
- In-person
- Free parking
- Employee discount
Quick apply
3d

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Customer Service Supervisor

IRATA International
Ashford

Quick apply

Job details

Full-time
£30,000 - £35,000 a year

Benefits

Free parking
Health & wellbeing programme
Company pension
Private medical insurance
Gym membership
Free fitness classes

Qualifications

Management
Customer service
English
Numeracy
Statistical analysis
Content creation
Team management
Mentoring
Organisational skills
Leadership
Time management

Full job description

IRATA International is the leading worldwide authority on industrial rope access today. The IRATA rope access method has set the standard for safe working at height over the past 30 years with an unrivalled safety record. Its pioneers continually strive to promote global awareness of its efficient, safe and environmentally advantageous methods.

IRATA has over 850 member companies currently operating across 68 countries ranging across industry sectors such as oil and gas, construction, renewable energy, geo-technical and non-destructive testing. IRATA certification is widely recognised as the industry standard for rope access personnel and has over 140,000 qualified technicians worldwide who are trained to the highest standard based on the IRATA Training, Assessment and Certification Scheme (TACS).

Overview
This role will be responsible for the supervision of the Corporate Membership Services department, to ensure timely and effective service delivery. The primary duties will include overseeing service team members, developing and implementing service procedures/standards and maintaining internal and external client relationships to maximise efficiency.

Duties

Supervise day-to-day operations of the Corporate Membership Services team to ensure timely and accurate service delivery.
Conduct team meetings and briefings ensuring clear communication of priorities, expectations and business updates. Set objectives and perform team appraisals.
Lead and deliver staff onboarding, training, and development initiatives, maintain training records and assess competency.
Review individual and team performance, identify training and development opportunities.
Manage the implementation of meeting actions regarding the Corporate Membership Services Department.
Monitor the continued compliance of members to IRATA policy.
Maintain and enhance department databases and CRM systems to ensure accurate, real-time data.
Effectively manage and resolve complex or escalated issues in a timely manner, ensuring a professional approach and escalating to the Services Manager when appropriate.
Provide regular performance reports to the Services Manager.
Contribute to the development and documentation of departmental procedures and standards.
Ensure that the membership processes and record keeping are compliant with the IRATA data protection policy.
Communicate effectively with relevant external stakeholders.
Identify potential opportunities for improvement within the department.
Work closely with the Audit Compliance Officer and IRATA auditors.

Knowledge Skills and experience

Excellent interpersonal and customer service skills
Good numeracy and statistical analysis skills.
Strong leadership ability and inspirational team development skills.
Ability to prioritise workload, exercise good time-management and the ability to work to deadlines and excellent organisational skills.
Excellent interpersonal skills to engage with stakeholders.
Experience in providing training/coaching/mentoring to personnel.
Excellent communications skills including written content creation and stakeholder engagement
Proficient in verbal and written English.
Working knowledge of relevant software packages

Educations/Qualifications

Degree or equivalent professional or vocational qualification. (Preferable but not essential)
Previous experience of managing a team, and people management experience (Preferable but not essential)

Personal Characteristics

Excellent verbal, written, telephone and interpersonal skills.
Excellent organisational skills, including the ability to work to deadlines.
Highly motivated individual demonstrating drive and determination to succeed.
Positive and approachable manner.
Strategic thinking and problem-solving skills to effectively address challenges and identify opportunities for improvement.
Excellent attention to detail.
Ability to communicate, develop and sustain excellent working relationships at all levels with internal and external stakeholders.
To always represent IRATA in a positive and professional manner.
Demonstrates adaptability and flexibility with regard to working hours, readily adjusting to meet operational demands and support business continuity.
Be able to travel regionally and internationally from time to time.

Pay: £30,000.00-£35,000.00 per year

Benefits:

Company pension
Free fitness classes
Free parking
Gym membership
Health & wellbeing programme
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

service supervisor jobs in maidstone, eng

Customer Service Supervisor

Accommodation Supervisor

Assistant Manager - Maidstone

Betting Shop Manager - Maidstone

Trainee Production Manager

Transport Supervisor

Duty Manager Aftersales

Production Supervisor

Legal and Insurance Supervisor

Reinstatement Planner

People Partner

Care Supervisor

Event & Festival Bar Supervisor/ Manager

HELPDESK TEAM LEADER/MEMBER

Control Room Operator (Operations Control Centre)

Framework Supervisor (Traffic Management)

Field Care Supervisor

Cleaning Operative

Restaurant Supervisor

Library Assistant

I want to receive the latest job alerts for service supervisor in maidstone, eng

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