Helpdesk manager Work, Jobs in Maidstone (with Salaries)

Facilities Helpdesk Administrator
Oakwood Construction Services —Maidstone
- £24,000 - £28,500 a year
- Full-time
- Maintenance
- English
- Microsoft Office
Quick apply
Helpdesk Manager – Healthcare Division
Artic Building Services —Dartford
- Full-time
- Customer service
- Analysis skills
- Supervising experience
- Annual leave
2d
Operational IT Manager
Arena Racing Company —Lingfield
- £35,000 - £45,000 a year
- Full-time
- Hospitality
- Hotel experience
Call Centre Team Leader
Quest Medical UK Ltd —Brentwood
- £30,000 - £35,000 a year
- 8 hour shift
- CRM software
- Management
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
Office/Helpdesk Administrator
ECMS Services —Sevenoaks
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
8d
Contract Manager (Mobile)
Artic Building Services —Dartford
- Full-time
- Microsoft Word
- Sales
- HVAC
10d
Training & Quality Compliance Auditor
OCS Group —Beckenham
- Microsoft Office
- Continuous improvement
- Driving
Quick apply
11d
Facilities Helpdesk Administrator
BD Trading Partnership —London
- £26,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
15h
FM Technician
Norse Group LTD —Medway
- £29,534.42 a year
- Full-time
- Maintenance
- Time management
2d
Maintenance Advisor
ECMS Services —Sevenoaks
- £25,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
2d
Compliance Coordinator - Lakeside Shopping Centre
Savills Management Resources —Grays
- Up to £34,700 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
1d
Business Support Assistant - HelpDesk (Part-Time) - Lakeside Shopping Centre
Savills Management Resources —Grays
- Up to £18,382 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Customer service
1d
Mobile General Maintenance Operative
Equans —Bexley
- Full-time
- Carpentry
- Maintenance
- Plumbing
- Annual leave
- Employee assistance programme
Commercial Gas Engineer
Primech Building Services —Dartford
- Full-time
- Maintenance
- First Aid Certification
Quick apply
Multi Skilled Technician - Mechanical
Queen Victoria Hospital NHS Foundation Trust —East Grinstead
- £32,073 - £39,043 a year
- Full-time
- Maintenance
4d

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helpdesk manager jobs near maidstone

Facilities Helpdesk Administrator

Oakwood Construction Services
Maidstone

Quick apply

Job details

Full-time
£24,000 - £28,500 a year

Benefits

Cycle to work scheme
Company pension
On-site parking

Qualifications

GCSE
Maintenance
English
Microsoft Office
IT
Typing
Communication skills
Help desk
Office experience

Full job description

Oakwood Construction Services are looking to add an experienced Maintenance / Facilities Helpdesk Administrator to our growing team.

Oakwood have a proven track record for delivering maintenance and projects to a great standard with customer satisfaction. We are based in maidstone and work across southern England.

We undertake a variety of works for commercial clients including hotels, pubs, restaurants, care homes, schools and insurance works.

This role would suit somebody who has office / admin / helpdesk experience within this field and is looking for a role where they can develop skills in a professional working environment.

As a Maintenance Helpdesk Administrator you will provide support by ensuring you issue, receive, and record information accurately and timely for all jobs received. Ensure that all appointments are met for the day, this will include booking appointments, engaging with clients, workers and managers of the business.

KEY RESPONSIBILITIEs

· Checking RAM tracker every morning and email engineer attendance to accounts assisting.

· Adding invoices to job logic, making sure it goes on the right job, checking / chasing engineers for correct job numbers.

· Closing jobs on job logic and client’s portal.

· Closing complete jobs to request invoicing, this includes, gathering hours on site, materials used on the job, any equipment hired and used on the job, checking completion sheet and communicating with the client, the status of the job.

· To close jobs on client portals, update client portals as necessary.

· Produce Uplifts for jobs that exceed their approved limits

· You are responsible for checking the following areas on Job Logic: Completed, Awaiting Parts, attended and allocated.

· Support the reactive help desk team member with attended jobs to close.

· Answering phone calls and passing information appropriately.

· Cover other team members where and when necessary.

· Update boards in office with relevant information.

SKILLS REQUIRED
Have a clear and concise approach to verbal communication, able to use the phone to communicate effectively, and have good typing skills.
Able to deal with lots of activity, remain focused on the call you are dealing with, and the information that needs to be recorded or transferred by completing the task you are on before moving on to the next.
Have a reasonable proficiency in MS Office
Understand what it is to be part of a team and ensure that learning is shared within the team.
Be able to take direction and be happy to respond to managers instructions.
Be flexible in your working hours to be able to support the delivery of the service; be reliable and dependable; identify issues and record them, along with other measures as necessary.
Out of hours call rota

QUALIFICATIONS REQUIRED

GCSE or Equivalent in Qualification in Maths and English.

Package:

Salary £26k- £28.5k

20 days holiday + 8 Bank Holidays

Pension

Job Type: Full-time

Pay: £24,000.00-£28,500.00 per year

Benefits:

Cycle to work scheme
On-site parking

Application question(s):

Do you have experience within an office environment

Education:

GCSE or equivalent (required)

Work Location: In person

Quick apply

Refine Your Search

helpdesk manager jobs in maidstone

Facilities Helpdesk Administrator

Helpdesk Manager – Healthcare Division

Operational IT Manager

Call Centre Team Leader

Office/Helpdesk Administrator

Contract Manager (Mobile)

Training & Quality Compliance Auditor

Facilities Helpdesk Administrator

FM Technician

Maintenance Advisor

Compliance Coordinator - Lakeside Shopping Centre

Business Support Assistant - HelpDesk (Part-Time) - Lakeside Shopping Centre

Mobile General Maintenance Operative

Commercial Gas Engineer

Multi Skilled Technician - Mechanical

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