Customer service manager Work, Jobs in Malpas, Chs (with Salaries)

Office Manager – Printing Company
INKCOGNITO PRINTING LTD —Oswestry
- £25,500 - £28,500 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Business Development Manager (BDM) - Wrexham - Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Wrexham
- £35,875 a year
- Full-time
- Microsoft Outlook
- In-person
- Negotiation
- Referral programme
Quick apply
Customer Service Manager - Oswestry
Morrisons —Oswestry
- Hospitality
- Team management
- Employee discount
Quick apply
Client Services Account Manager
Infopro Digital Services Limited —Ellesmere Port
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Time management
Quick apply
Store Manager
Montezuma's Chocolates —Chester
- Full-time
- Hospitality
- Customer service
- In-person
- Employee discount
- Referral programme
Quick apply
9d
Customer Service Manager
Morrisons —Stoke-on-Trent
- Hospitality
- Team management
- Employee discount
Quick apply
Business Development Manager (BDM) - Nantwich - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Nantwich
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Customer Service Manager
B&M Retail —Stoke-on-Trent
- Weekend availability
- Leadership
- Employee discount
10d
Business Development Manager (BDM) - Shrewsbury - Circa 41k -Package 53k OTE Uncapped
Yell Ltd —Shrewsbury
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Business Development Manager (BDM) - Stoke - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Stoke-on-Trent
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Store Manager
Vision Express —Widnes
14d
Store Manager
Nisa Local —Wrexham
- £14.00 - £14.59 an hour
- Full-time
- Bilingual
- Management
- Sales
- Store discount
- Employee discount
Quick apply
ZARA CHESTER SECTION MANAGER
INDITEX —Chester
- Full-time
- Customer service
- Organisational skills
- Leadership
Quick apply
Junior Customer Success Manager
Booking Experts —Chester
- Hybrid work
- Hospitality
- Customer service
- Analysis skills
- Annual leave
8d
Business Development Manager (BDM) - Ellesmere Port - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Ellesmere Port
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Aftersales Manager
Law Truck Centre Ltd —Stoke-on-Trent
- £35,000 - £45,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Free parking
Quick apply
14d
Assistant Manager
The Rank Group —Wrexham
- From £32,500 a year
- Leadership
- Communication skills
- Employee discount
- Sick pay
Quick apply
8d
Senior Loyalty Manager
Iceland —Deeside
- Full-time
- Employee discount
Territory Support Manager
Wurth UK Ltd —Stoke-on-Trent
- £32,000 - £40,000 a year
- Monday to Friday
Quick apply
Assistant Manager
Starbucks —Nantwich
- Weekend availability
- Leadership
- Store discount
- Employee assistance programme

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Office Manager – Printing Company

INKCOGNITO PRINTING LTD
Oswestry

Quick apply

Job details

Permanent | Part-time | Full-time
£25,500 - £28,500 a year

Benefits

Free parking
Casual dress
Company pension
On-site parking

Qualifications

Microsoft Word
Sales support
Microsoft Excel
Microsoft Outlook
Customer service
Accounting software
Microsoft Office
Xero
Administrative experience
Numeracy
Supervising experience
Organisational skills
IT
Communication skills
Office experience

Full job description

Office Manager – Printing Company

Inkcognito Printing Ltd
Location: In person
Job type: Full time / Part time considered
Pay: £25,500 – £28,500 per year, depending on experience
Hours: 28–40 hours per week

Benefits

Casual dress
Company pension
On site parking

Full job description

Inkcognito Printing Ltd is a busy printing company producing personalised and commercial print products, including signs, textiles, printed gifts and online customer orders.

We are looking for a highly organised and proactive Office Manager to help oversee the smooth day to day running of the office, support the production team, manage customer queries and ensure orders, admin and internal processes are completed accurately and efficiently.

This role would suit someone who is confident working in a fast paced small business environment, enjoys taking ownership of tasks, and can communicate well with customers, suppliers and staff.

Main responsibilities

Oversee daily office administration and help keep the business organised
Answer phone calls and respond to customer emails professionally
Process customer orders from online platforms and internal systems
Liaise with production staff regarding order progress, deadlines and customer requirements
Update customers on order queries, delivery times, amendments and issues
Raise and process invoices, purchase orders and supplier invoices
Support with basic bookkeeping/admin tasks using accounting software
Process payments and follow up on outstanding payments where required
Liaise with suppliers regarding materials, stock, pricing and delivery updates
Set up courier shipments and collections, including Royal Mail, DX or other delivery services
Maintain office records, customer information and order notes accurately
Monitor stock of office supplies, packaging and printing materials
Support staff with general admin, schedules and workflow
Help improve office systems, processes and customer service procedures
Handle complaints or order issues calmly and professionally
Assist with reports, spreadsheets and general business administration
Maintain confidentiality when dealing with business, customer and staff information

Experience and skills required

The ideal candidate will have:

Previous experience in office administration, customer service, sales support or office management
Experience working in a small business, manufacturing, production or printing environment would be helpful
Good IT skills, including Microsoft Office, Excel, Word and Outlook
Experience using accounting software such as Xero or similar would be an advantage
Strong organisational and multitasking skills
Excellent attention to detail and accuracy
Good numeracy skills
Confident written and verbal communication skills
A professional and customer focused approach
Ability to work on your own initiative and solve problems
Ability to manage multiple priorities in a busy environment
A practical, hands on attitude and willingness to support different areas of the business
Supervisory or team support experience would be beneficial

About you

You will be a reliable, organised and positive person who enjoys keeping things running smoothly. You should be confident dealing with customers suppliers and staff, able to prioritise your workload, and comfortable working as part of a small team where no two days are the same.

This is a varied role covering office administration, customer service, order management, invoicing, supplier communication and support for the production team.

To apply

Please send your CV and a short covering letter explaining your suitability for the role to

[email protected]

Job Types: Full-time, Part-time, Permanent
Pay: £25,500.00–£28,500.00 per year
Expected hours: 28–40 per week
Work Location: In person

Pay: £25,500.00-£28,500.00 per year

Benefits:

Casual dress
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer service manager jobs in malpas, chs

Office Manager – Printing Company

Business Development Manager (BDM) - Wrexham - Circa 41k Package- 53k OTE Uncapped

Customer Service Manager - Oswestry

Client Services Account Manager

Store Manager