Head of customer service Work, Jobs in Malton, Nyk (with Salaries)

Head of Estates
The Wilf Ward Family Trust —Scarborough
- £61,818 a year
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- Contracts
- Free parking
- Store discount
Quick apply
12d
Customer Relations Manager
Care UK —Scarborough
- £40,000 a year
- Weekend availability
- Customer service
6d
Finance & Operations Coordinator or Administrator
Rebecca Udall —Malton
- Full-time
- Microsoft Excel
- ERP systems
- Microsoft Office
- Employee discount
Quick apply
Telesales Account Manager
Bond International —Pocklington
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Computer literacy
- Administrative experience
- Free parking
Quick apply
12d
Credit & Collections Officer
Bond International —Pocklington
- £28,200 a year
- Full-time
- Microsoft Excel
- Customer service
- Administrative experience
Quick apply
Head of Public Transport
North Yorkshire Council —York
- £71,425 - £80,216 a year
- Full-time
- Hybrid work
- Team management
- Leadership
8d
Quality, HSE, and Compliance Manager
Deep Sea Electronics Ltd —Filey
- £45,926.72 - £80,796.43 a year
- ERP systems
- Data analysis skills
- Analysis skills
- Free parking
- Life insurance
Quick apply
Senior IT Operations Manager
Deep Sea Electronics Ltd —Filey
- £50,069.34 - £70,096.10 a year
- Continuous improvement
- In-person
- Leadership
- Free parking
- Life insurance
Quick apply
8d
General Manager
200 Degrees —York
- Up to £31,193 a year
- Full-time
- Store discount
- Employee discount
Service Manager
JCT600 —York
- Full-time
- Management
- Leadership
- Communication skills
- Annual leave
- Referral programme
Quick apply
Caravan Park Warden
Flower of May Holiday Parks Limited —York
- £530 a week
- Weekend availability
- Customer service
- English
- Front desk
Quick apply
14h
Deputy Manager - York Outlet
Whittard of Chelsea —York
- Leadership
- Store discount
- Employee discount
Quick apply
Store Supervisor - 32 Hours - Sweaty Betty York, England
Wolverine Worldwide —York
- Weekend availability
- Customer service
- Supervising experience
- Flexible schedule
- Referral programme
8d
Head Chef
Dewars Restaurant & Rooms —Kirby Misperton
- £32,000 - £42,000 a year
- Full-time
- Customer service
- Hotel
- Recruiting
- Free parking
- Employee discount
Quick apply
14d
Operations Chef
Dean Court —York
- £55,000 - £60,000 a year
- Full-time
- Hospitality
- Recruiting
- Annual leave
- Employee assistance programme
Quick apply
Registered Care Manager
Rangeford Villages Pickering —Pickering
- Up to £40,000 a year
- Weekend availability
- Management
- Supervising experience
- Driving
- Health & wellbeing programme
- Employee assistance programme
Quick apply
Service Colleague (Express)
ASDA —York
- £13.10 an hour
- Part-time
- Employee assistance programme
- Employee discount
Assistant Store Manager
Flannels —York
- £33,948 a year
- Full-time
- Customer service
- Merchandising
- Retail management
- Employee discount
Quick apply
Senior Procurement Manager
LNER —York
- Oracle
- Contracts
- IT
- Employee discount
Global Category Manager
Hiscox —York
- Full-time
- Hybrid work
- No degree
- Contracts
- Business
13d

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Head of Estates

The Wilf Ward Family Trust -
Scarborough

Quick apply

Job details

Permanent | Full-time
£61,818 a year
12 days ago

Benefits

Free parking
Casual dress
Store discount
Company pension
Work from home
Employee discount
Referral programme
Sick pay
On-site parking

Qualifications

Investment
Power BI
Driving Licence
Operations management
Preventive maintenance
CAFM software
Financial reporting
Stakeholder liaison
Microsoft Office
Tenant engagement
Stakeholder coordination
Contracts
Planned Preventative Maintenance (PPM) implementation
IT
Budgeting
Care Quality Commission standards
Financial management
Leadership
Financial acumen
Property management
Planned maintenance
Negotiation
Stakeholder management

Full job description

Head of Estates

Lead our property strategy. Shape homes that help people live extraordinary lives.

The Wilf Ward Family Trust is seeking an experienced and ambitious Head of Estates to lead the strategic and operational management of our diverse property portfolio, ensuring the people we support have safe, high-quality, compliant and person-centred homes.

You will take oversee more than 70 properties across our supported living and care portfolio, working closely with housing associations, private landlords, registered providers and internal stakeholders to deliver an outstanding estate that supports people with learning disabilities, autism and other support needs.

This is a unique opportunity for an estates professional who wants to combine commercial expertise, strategic leadership and social impact.

About the Role

As Head of Estates, you will lead the development and delivery of our Estates Strategy, ensuring our properties remain safe, sustainable, compliant and fit for the future. You'll oversee everything from asset management and planned maintenance through to property acquisitions, lease negotiations, compliance and environmental improvements.

You'll be responsible for delivering a significant long-term investment programme, including a £4.9 million Planned Preventative Maintenance (PPM) strategy, while driving improvements in energy efficiency, asset performance and customer satisfaction.

Most importantly, you'll ensure the voices of the people we support are at the heart of every property decision, creating homes that enable independence, dignity and choice.

About You

We're looking for a highly motivated estates leader with a strong track record of managing complex property portfolios within social housing, supported living, healthcare, care or related environments.

A Level 5 Housing qualification or equivalent qualification
Extensive experience managing multi-site properties and estates portfolios
Proven expertise in planned maintenance, capital investment programmes and asset management
Strong knowledge of contracts, leases, landlord relationships and service agreements
Experience producing performance, compliance and financial reports for senior leaders and Boards
Excellent stakeholder management and negotiation skills
Strong financial acumen, budget management and commercial awareness
Advanced IT skills, including Microsoft Office, Excel and reporting systems such as Power BI
A full UK driving licence and ability to travel regularly across our services

Desirable Experience

Membership of CIH, RICS, IWFM or a similar professional body.
Knowledge of Social Housing standards or CQC's Right Support, Right Care, Right Culture guidance.
Experience of co-production and tenant engagement.
CAFM or digital property management systems experience.

Shortlisted candidates will be contacted for an initial screening call. Successful candidates will then be invited to interview, which is scheduled for 10th September 2026. Please ensure you are available on this date before submitting your application.

Pay: £61,818.00 per year

Benefits:

Casual dress
Company pension
Employee discount
Free parking
On-site parking
Referral programme
Sick pay
Store discount
Work from home

Application question(s):

WWFT do not provide visa sponsorship please confirm that you understand and do not require this from WWFT.

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Scarborough

Quick apply

Refine Your Search

head of customer service jobs in malton, nyk

Head of Estates

Customer Relations Manager

Finance & Operations Coordinator or Administrator

Telesales Account Manager

Credit & Collections Officer

Head of Public Transport

Quality, HSE, and Compliance Manager

Senior IT Operations Manager

General Manager

Service Manager

Caravan Park Warden

Deputy Manager - York Outlet

Store Supervisor - 32 Hours - Sweaty Betty York, England

Head Chef

Operations Chef

Registered Care Manager

Service Colleague (Express)

Assistant Store Manager

Senior Procurement Manager

Global Category Manager

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